Seminar Peningkatan

Profesionalisme Penolong
Kanan & Penyelia Petang
Sek. Menengah

PPD Seb. Perai Utara & Tengah

Taiping Resort
7 – 9 Ogos 2006
School Success
Factors
 As a middle level manager of a
school:

` get the right people for the right jobs

and motivating, appraising,
and developing them.’

(Dessler,
1997)
 We agree that our basic functions are:

* ‘ Planning - establishing goals and

standards, developing rules and
procedures, forecasting and predicting
some future occurences

* Organizing - giving each one a specific

task,establishing depts/panels, delegating
authority to subordinates, establishing
channels of authority and
communication, coordinating the work of
We agree that our basic functions are:

* Staffing – deciding what type of person

should be assigned, selecting staff/people

* Leading – getting others to get the job

done, maintaining morale, motivating
subordinates

* Controlling – setting standards such as

quality standards, checking to see how
actual performance compares with these
standards, taking corrective action as
Sekolah ialah organisasi pembelajaran

‘ Suatu tempat di mana manusia

sentiasa mengembangkan
kemampuan bagi mencapai hasil
yang benar-benar mereka
kehendaki; suatu tempat di mana
wujudnya aspirasi bersama; dan
suatu tempat di mana manusia
belajar bersama-sama.’
 Manager
 ‘routine manager’ – ‘leader manager’
 ~ pemimpin berfikiran di peringkat
sekolah
 ~ sentiasa bersempadan ilmu
 ~ meneroka ide bagi meningkatkan
keberkesanan
sekolah (learning organization)
School Success Factors

1. Purpose
2. Process
3. Communication
4. Involvement
5. Commitment
6. Trust
 Purpose
~ Goals & objective in line with
members’
ability

~ Unique identity will create sense of

belonging
among members

~ Provide focus and channel resources

to
 Process
~ Always follow PDCA cycle

~ Observe code of conduct / rules

~ Consider different alternatives and

solutions

~ Action based on consensus

 Communication

~ Treat everyone with respect and

sincerity

~ Promote continuous improvement

~ Help to prevent and resolve conflicts

 Involvement

~ Value individual differences by

using one’s
own strength

~ Encourage everybody to participate

in
problem solving
 Commitment
~ Members must believe that the goal is
achievable

~ Create sense of ownership on

assignments

~ Reach agreement by consensus

Trust

~ Ensure every member shares the

workload

~ Members must live up to their

promises
‘ There are times when a leader must
move out ahead of the flock,
confident that he is leading his
people the right way .’

(Nelson
Mandela)
 Rating Your School
(through the 6 factors)

If your score:
24 – 30 You know how to build good
team
work
15 – 23 You need to stress on factors
that
score low marks
6 – 14 Develop your school based on
Development in Purpose
 Write a charter or mission
statement: keep
it and other long term goals posted in a
common area.

 Relate short-term goals to your

organization’s mission statement and
long
term goals.


Development in Purpose
 Revise roles and short-term goals as
projects / tasks change.

 Question assignmnets that don’t

contributed to long-term goals.

 Write clear goals that everyone /

majority
agree to.
Development in Process
 Establish procedures for solving
conflicts.

 Establish and post it a common area a

set of
steps for solving problems or carrying
out new
ideas.


 Development in Process
 Use flip charts, blackboards, schedules
and planners in meetings.

 Make procedural suggestions.

 Listen and respond with empathy.

 Development in
Communication
 Listen and respond with empathy.

 Maintain and enhance self-esteem.

 Avoid jumping from topic to topic in

discussions or meetings.
 Development in
Communication
 Explore ideas instead of judging them.

 Share information with everyone.

 Involve all team members in decisions,

updates and problem solving.
 Development in
Involvement
 Encourage members to contribute.

 Ask for help and encourage

involvement.

 Let everyone have their say before the

group make decision.
Development in
Involvement
 Distribute work evenly.

 Encourage and build on others’

ideas
and initiatives.

 Share information; avoid holding

 Development in
Commitment
 Ask for help in solving problems.

 Respect others’ ideas.

 Use others’ unique individual talents.

 Development in
Commitment
 Encourage the involvement of all team
members.

 Meet deadlines and live up to all

agreements.

 Attend all scheduled meetings and events.

 Focus on school goals.

 Development in Trust
 Maintain each other’s self-esteem.

 Support and praise each other.

 Keep sensitive information

confidential.
 Development in Trust
 Stand up for each other.

 Avoid gossip or unfair criticsm of

others.

 Appreciate each other’s skills and

differences.
• Before you Speak ….. LISTEN.
• Before you Write ….. THINK.
• Before you Spend ….. EARN.
• Before you Invest .. INVESTIGATE.
• Before you Quit ….. TRY.
• Before you Retire ….. SAVE.
• Before you Die ….. GIVE.
Serumpun seumpama serai, sekawan
seumpama lebah,

Hati gajah sama dilapah, hati kuman

sama dicicah,

Ke lurah sama dituruni, ke bukit sama

didaki,

Berat sama dipikul, ringan sama dijinjing.

Kalau ada jarum yang patah,
Jangan simpan di dalam peti;
Kalau ada silap dan salah,
Jangan simpan di dalam hati.

Terima kasih