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BMC Sarbanes-Oxley
Control Automation:
Customer Case
Studies
December 7, 2004

Sarbanes Audit Overview

Large Retail Franchise: Asset &


Change Management
Issue
Single system of record (Finance, IT, HR, Stores 2500+)

35,000 Pocket PCs, 31,000 Workstations, server**


Accommodate hypergrowth/acquisitions (New Chain in 2004 200+ stores)

Maximize uptime
Reduce impact of viruses, techno phobic users, field support, low link bandwidth

License Compliance (purchased vs deployed)


Identify & eliminate unauthorized installations

Security
Reduce number of unauthorized changes (clean up/rollback)
Restrict who can target what to whom during X times
Comprehensive Inventory

Reporting (Schedule, Email, Accuracy/Integrity)


Identify, eliminate, reduce risks

BMC Solutions
Marimba Desktop, Server, Device and Patch Management

Sarbanes Oxley Value


Only Authorized Software
Marimba Configuration Discovery 3,000 (Applications)
Categorize (Dangerous, Unwanted, Allowed, Authorized)
Dangerous software immediately uninstalled upon detection

Insure Anti-virus up to date and installed on EVERY system


Report repeat offenders/violators
Scanner Extension automatically sends email when reg scanner
identifies virus by definition file.

License compliance
Asset Management
System of record
License Tracking (Config Discovery for real time audits)
Easily extensible Reporting

Large Financial Institution: Asset


& Change Management
Issue
Single system of record (Finance, IT, HR)
Maximize uptime (70,000 workstations, 10,000 servers, 5,000 ATMs)

Reduce time in queue for down systems


Increase proactive service management (Patch, Software Distribution)
Reduce impact to resources (Tellers, Brokers, Loan officers, Systems)
Traverse secure network environment Low Links (2300)

License Compliance (purchased vs deployed)


Security

Reduce number of unauthorized changes (clean up/rollback)


Restrict who can target what to whom during X times

Reporting (Schedule, Email, Accuracy/Integrity)

BMC Solutions
Remedy HelpDesk & Change Management
AR Server Repository/Workflow
Marimba Desktop, Server and Patch Management

Inventory Value
Establishing a system of
record
Software Delivery
Target subsets of your environment (collections)
Report success rate of deliveries
Asset Management
Comprehensive source of information
Easily extensible
License Compliance
Software delivery standard software compliance
standard
Target subsets for application removal

Architectural Overview

Architectural OverviewData Collection

Reporting Process
Controlled Reports

Reporting Process
Controlled Access

Reporting Process
Controlled & Open Access

Inventory Best Practices & Pitfalls


-Scheduling Inventory Scans

Pacific
12:00 AM
1:00 AM
2:00 AM
3:00 AM
4:00 AM
5:00 AM
6:00 AM
7:00 AM
8:00 AM
9:00 AM
10:00 AM
11:00 AM
12:00 PM
1:00 PM
2:00 PM
3:00 PM
4:00 PM
5:00 PM
6:00 PM
7:00 PM
8:00 PM
9:00 PM
10:00 PM
11:00 PM

Inventory Scans
Servers
Servers
Branch Workstations Servers
Branch Workstations
Branch Workstations
Branch Workstations
Corp Workstations
Corp Workstations
Corp Workstations
Corp Workstations

Corp Workstations
Corp Workstations
Corp Workstations
Corp Workstations

Maintenance

Servers

ATMs
ATMs
ATMs
ATMs

Assessing the Readiness of IT:

1.

Does the SOX Committee understand the risks in IT systems with compliance to 404?

2.

Does IT understand the financial reporting process and its supporting systems?

3.

Does CIO understand types of IT controls needed to support financial processing?

4.

Are policies governing security, availability and processing integrity established,


documented and communicated to all members of the IT organization?

5.

Are ITs roles and responsibilities related to Section 404 understood by ALL staff?

6.

Do members IT

understand their roles,


do they possess skills to perform job responsibilities relating to internal control, and
are they supported with appropriate skill development?

7.

Is your assessment process integrated companys risk assessment process for


financial reporting?

8.

Does IT document, evaluate and remediate IT controls related to financial reporting


annually?

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