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Article Summary:
IT PROJECT SUCCESS FACTORS: AN
EXPERIENCE REPORT
Prepared for:
DR. HASLINDA HASSAN
Presentation Outline
Purpose
Motivation
Theory
Forming IT Project
Success Factors
IT Project Discussion
Result Discussion
Validity & Reliability
Future Work
Conclusions
Data Collection
1) PURPOSE
To understand the influence of
IT project success factors on
the projects outcomes in terms
of completing the project on
time, within budget and
achieving its desired quality.
2) MOTIVATION
2) MOTIVATION
2) MOTIVATION Contd
Requirement of flexibility to
incorporate new technical solutions or
functionalities during the development
process.
New circumstances arise throughout
the project that must be dealt with
dynamically to meet both fixed and
emerging targets and requirements.
7
3) THEORY
Logistic approach
4) FORMING IT PROJECT
SUCCESS FACTORS
Definition
Co-worker influence
Good estimations
Less customized
solution
Definition
Lessons learned
No immature
technology
No late changes
No superfluous
activities
Project
monitoring
Risk analysis
Skilled project
Definition
Stakeholder
politics
Systems
requirements
Top management
support
User involvement
Working routines
4) FORMING IT PROJECT
SUCCESS FACTORS (Contd)
An expert survey is then conducted on
the 21 clustered success factors
On each of the 21 success factors given,
IT project experts need to answer a
question as below:
What is the probability that a currently failed
IT project would have been successful
regarding a) time, b) budget and c) quality if
a best practice factor X had been13present?
4) FORMING IT PROJECT
SUCCESS FACTORS (Contd)
14
IT PROJECT SUCCESS
FACTORS AFTER EXPERT
SURVEY
Factors
Goals and objectives (A)
Risk analysis (H)
Good estimations (B)
Internal communication
(D)
15
User involvement
(M)
5) DATA COLLECTION
5) DATA COLLECTION
Contd
2 deliverables:
Report/
Article
(Interview)
Quantitative
Questionnaire
5) DATA COLLECTION
Contd
83 project interview reports were
submitted
Completed projects
Credible
Project is on IT
6) IT Project Discussion
19
Internal
No late changes
communication
Risk analysis
Project monitoring
Skilled project
Stakeholder
Skilled project
manager
Top management
Lessons learned
Skilled project
manager
No late changes
Project monitoring
Risk analysis
Skilled team
Stakeholder politics
Top management
No late changes
Good Estimations
Risk Analysis
Top management
support
Internal
communication
Lessons learned
Project monitoring
Skilled project
manager
Skilled team
Stakeholder politics
Lesson Learned
Good Estimations
No late changes
7) Results Discussion
Proje
ct
Result
Proje
ct
Result
- Most of the problems derived from not
Strategy
Formulation
understanding
the environment and
needs of the end users from the
beginning.
- Problem is solved when a business
consultant was appointed
- Indicate the importance of establishing
good communication with customers
- Only lessons learned and no late
changes is not in best practice
- Impossible to avoid late changes
- Structured project organization which
of
projects
by
4) Problem in self-assessment.
project
9) FUTURE WORKS
1) Additional interviews could be
conducted in the same way in order to
enlarge the dataset.
2) Increase the share of non-successful
projects in order to decrease the bias of
project selections.
3) Perform more detailed case studies on
some of the projects included in this
dataset.
10) Conclusion
The dataset is too small to allow
statistical analysis on a satisfying
significance level
The interview material in this study
should be viewed as qualitative data,
providing interesting examples from
specific projects rather than generalised
success factor
Risk analysis, User involvement and Top
management support are examples of
success factors that turned out to be
particularly important emphasized by
the interviewed project managers.