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BUSINSSS
ENVIRONMENT
BY: Prateek Kumar Bansal
Chapter 1
Business and Environment
INTRODUCTION TO
BUSINESS
Features Of Business
Enterprises
Sale ,Transfer or Exchange for the
Satisfaction of Human Needs
Dealing in Goods and Services
Regularity or Continuity of Dealing
Profit Motive
Risks and Uncertainties
prateek kumar bansal
Objectives of e-commerce
The of
term
business
Concept
environment
environment
means
the totality of all
individuals,
institutions and other
forces
that
are
outside a business but
that potentially affect
its performance.
Cont
prateek kumar bansal
BUSINESS
ENVIRONMENT
BUSINESS ENVIRONMENT can be define
as the aggregate of all those factors
,Conditions ,Situations Which directly
affect the working of a business enterprise.
Dimensions of business
environment
Demo
graph
ic
Internatio
nal
Politic
al
Econ
omic
Busines
s
Environ
ment
Natur
al
Techn
ologica
l
Social
Economic Environment
Among
the
various
factors
of
macro
environment, the economic environment has a
special significance. Economic environment can
be divided into three parts. We shall now study
their effect on business. They are as under:
(i) Economic system,
(ii) Economic policies,
(iii) Economic conditions.
Economic Environment
(i) Economic System:
It is necessary to know about the economic
system prevailing in a country in order to
understand the economic environment.
Economic system influences the freedom or
openness of business. Economic system is
mainly of three kinds:
(a)Socialistic Economic System
(b)Capitalistic Economic System
(c)Mixed Economic System.
Economic Environment
(a) Socialistic Economic System:
Under this system, business is directed and
controlled by the government. In other words,
individuals have no freedom to run business. The
government owns all the means of productions.
No individual has the right to have private
property. All persons enjoy the benefits of
centrally planned economy. All have equal rights.
This system of economy is mainly adopted by
Russia, China, Hungary and Poland.
Economic Environment
(b) Capitalistic Economic System:
Under this system, private ownership of business
is given importance. Hence, business gets
extended. It is also known as free market
economy.
Under this, all means of production (such as
labor, land, capital, etc.) are owned by private
people. What to produce, how to produce and by
whom it will be produced-all such considerations
are determined by the market forces.
Hence, it can be said that there is a complete
freedom of consumption, production, savings,
investment, etc. Such type of economic system is
prateek
kumar
bansal
prevailing in USA
and
Canada
Economic Environment
(c) Mixed Economic System:
Under this system, business is owned both by the
government and individuals. Under this, several
basic industries are run under the control and
ownership of the government.
As far as the private sector is concerned, it is run
by the private persons, but to save the interest of
the country government regulates its activities.
India is a good example of countries following
these concepts of economy.
Economic Environment
(ii) Economic Policies: Economic policies deeply
influence the business of a country. The
economic policies are laid down to direct the
economic activities.
(a) Export-Import Policy (b) Employment Policy
(c) Taxation Policy (d) Industrial Policy
(e) Public Expenditure Policy (f) Public Debt
Policy
(g) Agriculture Policy (h) Foreign Investment
Policy.
All these policies influence business. For
example,
under
the
import-export
policy,
bansal
restrictions prateek
on kumar
imports
will
benefit
the
Economic Environment
Political Environment
Political environment is the outcome of a
combination of various ideologies advocated
by different political parties.
Factors connected with the activities of the
government are included in it, e.g., the type
of government (single-party government or
multi-party government), the attitude of the
government towards different industries,
progress in passing different laws.
The platforms of the political parties, the
tendency of the applicants for different
posts, efforts by various groups to get
effective support
for bansal
themselves, etc. Every
prateek kumar
Political Environment
The following are some of the examples of the
impact of the political environment on business:
(i) In 1977, the Janata Government adopted a
stringent attitude towards the multinational
companies. As a result of this attitude, the
multinational companies like the IBM and the
Coca-Cola had to ignore India.
(ii)
The
new
government
encouraged the
multinational companies for investment in India.
This led to the opening of the doors of the Indian
market
for
the
multinational
companies.
Consequently, the Coca-Cola entered the Indian
market once again.
(iii) It was only because of the political interest
that Hyderabad came to be known as Cyberabad In
Social Environment
Business originates and develops in
society. Therefore, the effect of
various social factors on business is
but natural.
Social factors include customs,
fashions, traditions, wishes, hopes,
level
of
education,
population,
standard of living of the people,
religious values, distribution of
income, corruption, family set-up,
consumers
consciousness,
etc.
prateek
kumar bansal
Social Environment
All social factors influence business in some way
or the other. For example, the production of
things should be according to the fashion.
Similarly,
religious
values
also
influence
business. For example, some years ago the
manufacturers of Vanaspati Ghee used to import
animal fat for manufacturing ghee.
On the basis of the strong public protests, the
government cancelled the import license of these
manufacturers. Similarly, with the news that
some popular cold drinks contain pesticide
elements, people protested against it and
minimised the consumption of these cold drinks.
prateek kumar bansal
Legal Regulatory
Environment
Many Acts are passed from time to time in order
to control and regulate business activities.
The sum total of all these Acts creates legal
regulatory environment. Acts are mossy passed
to regulate such business activities as salepurchase, industrial disputes, labor, regulating
partnership
business,
regulating
company
business, foreign exchange, etc.
In India, the following Acts have been passed in
connection with the above business activities: (i)
Sale of Goods Act (ii) Industrial Disputes Act (iii)
Minimum Wages Act (iv) Indian Partnership Act
(v) Companies Act (vi) Trademark Act (vii)
Essential Commodities Act (viii) Consumer
Legal Regulatory
Environment
The following are the examples of the impact of
the legal regulatory environment on business:
(i) By removing control on the capital market, a
huge amount of capital was collected by issuing
various new issues in the primary market.
(ii) With introduction of relaxation in Foreign
Direct Investment (FDI) and Foreign Exchange,
many multinational companies entered the
Indian market. Consequently, there has been a
tremendous increase in the foreign exchange
reserves in the country.
Technological Environment
Technological
environment
includes
the
discovery of new methods and implements for
the
production
of
goods
and
services.
Technological changes make available better
methods of production and that makes the
optimum use of the raw material possible.
The technological changes offer both the
possibilities and threats for business. In case a
company understands these things well in time it
can achieve its objective, otherwise the very
existence of the company is threatened.
For example, it becomes a technological change
for the automobile industry to produce vehicles
which consume
less petrol in view of the ever
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Technological Environment
Only that company will be able to survive which
can move with the changes taking place in the
environment. Therefore, the companies should
constantly watch the technological changes so
that they are able to exploit the business
opportunities.
The following are the examples of impact of
technological environment on business:
(i) With the advent of television in the market,
the cinema and the radio industry were adversely
affected.
(ii) With the entry of synthetic thread in the
market, the cotton cloth industry was badly
prateek kumar bansal
affected.
Global or International
Environment
The Global environment plays an important role
in
shaping
business
activity.
With
the
liberalisation and globalisation of the economy,
business environment of an economy has become
totally different wherein it has to bear all shocks
and benefits arising out of global environment.
Natural Environment
The Natural environment influences business in
diverse ways. The natural environment is the
ultimate source of many inputs such as raw
materials and energy, which firms use in their
productive activity. In fact, the availability of
natural resources in the region or country is the
basic factor in determining business activity in
it. The natural environment which includes
geographical and ecological factors such as
minerals and oil reserves, water and forest
resources, weather and climatic conditions and
port facilities are all highly significant for
various business activities.
Natural Environment
For example,
Steel producing industries are set up near the
coalmines to save cost of transporting coal to
distant locations. The natural environment also
affects the demand for goods.
In places where temperatures are high the
demand for coolers and air conditioners are
high. Similarly, weather and climatic conditions
influence the demand pattern for clothing,
building materials for housing etc. Natural
calamities like floods, droughts, earthquake etc.
are devastating for business activities.
Ecological environment
Due
to
the
efforts
of
environmentalists and international
organizations such as the World
Bank the people have now become
conscious of the adverse effects of
depletion of exhaustible natural
resources
and
pollution
of
environment by business activity.
Accordingly, laws have been passed
for conservation of natural resources
and
prevention
of
environment
pollution. These laws have imposed
Relevance of Business
environment to business
Types of Business
Environment
.CONT
The various components of business environment
are
(i) External Environment
(ii) Internal Environment
External Environment : External environment
consists of those factors that affect a business
enterprise from outside. External environment
includes shareholders, competitors, customers,
society,
government
laws
and regulations,
policies and technology. External environment is
generally classified into micro environment and
macro environment. We will explain below micro
and macro types of external environment of
business.
Different
players
in
the
micro
environment normally do not affect all the
.CONT
A. External Micro- Environment :Micro environment includes those players whose
decisions and actions have a direct impact on the
company. Production and selling of commodities
are the two important aspects of modern
business. The various constituents of micro
environment are as under:
a. Suppliers of inputs : An important factor in the
external micro environment of a firm is the
supplier of its inputs such as raw materials and
components.
b. Customers : The people who buy and use a
firms product and services are an important part
of external micro environment. Since sales of a
product or service is critical for a firms survival
and growth, it is necessary to keep the customers
.CONT
c. Marketing intermediaries : In the firms
external
micro
environment,
marketing
intermediaries play an essential role of selling
and distributing its products to the final
customers. Marketing is an important link
between a business firm and its ultimate
customers.
d. Competitors : Different firms in an industry
compete with each other for sale of their
products. This competition may be on the basis of
pricing of their products and also non- price
competition through competitive advertising
such as sponsoring some events to promote the
sale of different varieties and models of their
products.
.CONT
e. Publics : Finally, publics are an important force
in external micro environment. Public, according
to Philip Kotler, is any group that has an actual
or potential interest in or impact on the
companys ability to achieve its objective.
Environmentalists, media groups, womens
associations, consumer protection groups, local
groups, citizens association are some important
examples of publics which have an important
bearing on the business decisions of the firm.
.CONT
B. External macro environment :
Apart from micro environment, business firms
face large external environmental forces. An
important fact about external macro
environmental forces is that they are
uncontrollable by the management. Because of
the uncontrollable nature of macro forces a firm
has to adjust or adapt it to these external forces.
These factors are:
.Already Discussed
Internal Environment
: The factors in internal environment of
business are to a certain extent controllable
because the firm can change or modify these
factors to improve its efficiency. However, the
firm may not be able to change all the factors.
a. Value system
The value system of an organisation means the
ethical beliefs that guide the organisation in
achieving its mission and objectives. It is a
widely acknowledged fact that the extent to
which the value system is shared by all in the
organisation is an important factor contributing
to its success b. Mission and objectives : The
business domain of the company, direction of
development, business philosophy, business
policy etc are guided by the mission and
objectives of the company. The objective of all
firms is assumed to be maximisation of profit.
Mission is defined as the overall purpose or
reason for its existence which guides and
influences its business decision and economic
prateek kumar bansal
activities.
b. Organisation structure
The organizational structure, the composition of
the board of directors, the professionalism of
management
etc
are
important
factors
influencing business decisions. An efficient
working of a business organisation requires that
the organisation structure should be conducive
for quick decision-making.
c. Corporate culture
Corporate culture is an important factor for
determining the internal environment of any
company. In a closed and threatening type of
corporate culture the business decisions are
taken by top level managers while the middle
level and lower level managers have no say in
business decision making. This leads to lack of
trust
and
confidence
among
subordinate
officials of the company and secrecy pervades
throughout the organisation. This results in a
sense of alienation among the lower level
managers and workers of the company. In an
open
and
participating
culture,
business
decisions are taken by the lower level managers
and top management has a high degree of
prateek kumar bansal
confidence in the subordinates.
d. Quality of human
:resources
Quality of employees that is of human resources
of a firm is an important factor of internal
environment of a firm. The characteristics of the
human resources like skill, quality, capabilities,
attitude and commitment of its employees etc
could
contribute
to
the
strength
and
weaknesses
of
an
organisation.
Some
organisations find it difficult to carry out
restructuring or modernisation plans because of
resistance by its employees f. Labour unions :
Labour unions collectively bargains with the
managers for better wages and better working
conditions of the different categories of workers
etc. For the smooth working of a business firm
good relations between management and labour
prateek kumar bansal
unions
is
required.
competitive structure of
industries
Porter five forces analysis is a framework
for
industry
analysis
and
business
strategy development. It draws upon
industrial organization to derive five
forces that determine the competitive
intensity and therefore attractiveness of a
market. Attractiveness in this context
refers to the overall industry profitability.
An "unattractive" industry is one in which
the combination of these five forces acts
to drive down overall profitability. A very
unattractive industry would be one
approachingprateek
"pure
competition", in which
kumar bansal
competitive structure of
industries
Porter five forces analysis is a framework
for
industry
analysis
and
business
strategy development. It draws upon
industrial organization to derive five
forces that determine the competitive
intensity and therefore attractiveness of a
market. Attractiveness in this context
refers to the overall industry profitability.
An "unattractive" industry is one in which
the combination of these five forces acts
to drive down overall profitability. A very
unattractive industry would be one
approachingprateek
"pure
competition", in which
kumar bansal
INTRODUCTION
The Five Forces model of Porter is an
outside-in business unit strategy tool that
is used to make an analysis of the
attractiveness (value...) of an industry
structure.
It captures the key elements of industry
competition.
Threat of
new entrants
Bargaining
power
of suppliers Industry competitors
Suppliers
Rivalry among
existing firms
Threat of
substitutes
Substitute
products
Buyers
Bargaining
power
of buyers
Product Differentiation
Capital Requirements
Customer Switching Costs
Access to Distribution Channels
Government Policy
Expected Retaliation
Bargainin
g Power
of
Suppliers
Bargainin
g Power
of
Suppliers
Bargaini
ng
Power
of
Buyers
Buyers compete
with the
supplying
industry by:
Bargainin
g Power
of
Suppliers
Bargainin
g Power of
Buyers
Threat of
Substitute
Products
Products with
similar
function limit
the prices
firms can
charge
Products
with
improving
price/performance
tradeoffs
relative to present industry
products
Example:
Bargainin
g Power
of
Suppliers
Rivalry Among
Competing
Firms in Industry
Threat of
Substitute
Products
Bargainin
g Power of
Buyers
Coca-cola
Traditional competition:
Prices of Pepsi, local brands
Market share
Promotional actions of competition
New entrants:
New look-a-like manufacturers
Substitute products:
Fashionable new drinks, milk drinks,
coffee, beer, ...
Coca-cola
Suppliers:
Price and availability of ingredients on world
market
Quality speed safety, traceability, flexibility
of supply chain
Buyers/consumers:
High as a result of intense competition both
among branded and unbranded products.
Combined purchase power of shops, bars,
supermarkets
Competitive Advantage
The Competitive Advantage model of Porter learns
that competitive strategy is about taking offensive or
defensive action to create a defendable position in an
industry, in order to cope successfully with
competitive forces.
Companies can combat the pressure of the five forces
and create competitive advantages.
There are 2 basics types of Competitive Advantage :
Cost leadership (low cost)
Differentiation
Limitations
Inside-out strategy is ignored (core competence)
It does not cope with synergies and interdependencies
within the portfolio of large corporations (parenting
advantage)
The environments which are characterized by rapid,
systemic and radical change require more flexible, dynamic
or emergent approaches to strategy formulation (disruptive
innovation)
Sometimes it may be possible to create completely new
markets instead of selecting from existing ones (blue ocean
strategy)
Globalization
The
tendency
of
investment
funds
andbusinesses to move beyond domestic and
national markets to other markets around the
globe,
thereby
increasing
the
interconnectedness
of
different
markets.
Globalization has had the effect of markedly
increasing not only international trade, but also
cultural exchange.
Globalization is the system of interaction among
the countries of the world in order to develop
the global economy. Globalization refers to the
integration of economics and societies all over
the world. Globalization involves technological,
economic, political, and cultural exchanges
:- Features of Globalization
Rapid expansion of international trade
International of products and services by
large firms
Growing importance of Multinational
Corporation
:-Forces Of globalization
Increase and Expansion of Technology
Liberalization of cross-Border Trade and
resource movements
Development of services that support
International Business
Growing consumer Pressures
Increased Global Competition
Changing political situations
Expand Cross-National Cooperation
Factors Favouring
:- Globalisation
Although India has several handicaps, there are
also a number of favorable factors for
globalization of Indian Business.
(1) Human Resources:- In India, there is
abundant supply of labor and cheap labor has
particular attraction for several industries.
(2) Wide Base:- India has a very broad resources
and industrial base which can support a variety
of business.
(3) Growing Entrepreneurship :-Many of the
established industries are planning to go
international in a big way. Added to this is the
considerable growth of new and dynamic
Factors Favouring
:- Globalisation
(4) Growing Domestic Market:-The growing
domestic market enables the Indian companies
to consolidate their position and to gain more
strength to make foray into the foreign market
or to expand their foreign business.
(5) Expanding Markets:-The growing population
and disposable income and the resultant
expanding internal market provides enormous
business opportunities.
(6) NRIs:-The large number of non-resident
Indians who have resourceful in terms of capital,
skill, experience, ideas etc. is an asset which can
contribute to the globalization of Indian
Factors Favouring
:- Globalisation
(7) Economic liberalization:- In India is an
encouraging
factor
of
globalization.
The
delicensing of industries, removal of restrictions
on growth, opening up of industries earlier
reserved
for
the
public
sector,
import
liberalizations, etc. could courage globalization
of Indian business . Further liberalization in
other countries increases the foreign business
opportunities for Indian business.
(8) Competition:-The growing competition, both
from with the country and abroad, provide many
Indian Companies to look to foreign markets
seriously to improve their competitiveness
position & to increases the business.
:-Obstacles to Globalisation
The Indian business suffers from a number of
disadvantages in respect of globalization of
business. The important problems are the
following:1)Government Policy and Procedures:-in India
are among the most complex, confusing and
difficult in the world. Even after the much
publicized liberalization, they do not present a
very conducive situation. One pre requisite for
success in globalization is swift and efficient
action. Government policy and bureaucratic
culture in India in this respect are not that
encouraging.
:-Obstacles to Globalisation
2)High Cast:-of many vital inputs and other
factors like raw material and intermediates,
power, etc. tend to reduce the international
competitiveness of the Indian business.
3)Poor Infrastructure:- Infrastructure in India is
generally inadequate & inefficient & therefore
very costly. This is a serious problem affecting
the growth as well as competitiveness.
4)Obsolescence:- The Technology employed,
mode & style of operations etc, are in general,
obsolete
&
these
seriously
affect
the
competitiveness.
5)Lack
of
Experiences:-The
general
lack
of
:-Obstacles to Globalisation
6)Poor Quality Image:-Due to various reasons,
the quality of many Indian product is poor is
poor. Even when the quality is good, the poor
quality image India has become a handicap.
7)Small Size:-Due to various reasons like low
level of resources, in many cases Indian firms
are not able to complete with the giants of
other countries. Even the largest of Indian
companies
are
small
compared
to
the
multinational giants.
8)Supply problems:-Due to various reasons like
low production capacity, shortage of raw
material and infrastructures like power and
port facilities, Indian companies in many
Advantages and
Disadvantages of
:-Globalization
Free flow of capital
Free flow of technology
Heterogeneity of
problems
Increase in
industrialization
Reluctance of
developed countries
Spread-up of
production facilities
throughout the globe
Reluctance of
developing countries
Balanced development
of World economies
Non-economic hurdles
Increase in production
and consumption
Lower prices with high
Factor mobility
Big business
Economy
Conclusion
Indian economy has made rapid strides in the
process of globalisation.
Globalisation is increasing the integration of national
markets and the interdependence of countries world
wide for a wide range of goods, services, and
commodities.
The most important lesson that we must learn from
the crisis is that we must be self-reliant.
Indias trade reform programme resulted in strong
economic growth in the globalization age.
In particular, difficult decisions are to redress the
fiscal imbalance, by reducing subsidies, completing
the process of tariff and tax reform, and stepping-up
privatization of state-owned enterprises.
The efforts are needed to balance the trade and