9

Managing
Labor
Relations and
Collective
Bargaining

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Learning Objectives
When you finish studying this chapter, you
should be able to:
1. Discuss the major federal labor relations
laws.
2. Describe the process of a union drive and
election.
3. Discuss the main steps in the collective
bargaining process.
4. List the traits of an effective grievance
process.
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The Labor
Movement

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The Labor Movement

Why study unions?
Why do workers organize?
What do unions want?
Union security

Closed shop
Union shop
Agency shop
Preferential shop
Maintenance of membership agreement
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The Labor Movement

(2)
What else do unions want?
Improved wages, hours, working
conditions, and benefits

The AFL-CIO and the SEIU

Strategy and HR

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Unions and the

Law

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Period of Strong
Encouragement
The Norris-LaGuardia Act (1932)
and the
National Labor Relations Act
(1935)
Unfair employer labor practices
From 1935 to 1947
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Period of Modified Encouragement

Coupled with Regulation

The Taft-Hartley Act (1947)

Unfair union labor practices
Rights of employees
Rights of employers
National emergency strikes
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Period of Detailed Regulation of

Internal Union Affairs

The LandrumGriffin Act

(1959)
Officially, the
Labor
Management
Reporting and
Disclosure Act

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The Union Drive

and Election

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The Union Drive and

Election
Step 1: Initial contact
The union rep
Contact guidelines
Labor relations consultants
Union salting
The Web

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The Union Drive and

Election
Step 2: Authorization cards
Step 3: The hearing

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The Union Drive and

Election
Step 4: The campaign
The supervisors role in the
campaign
Supervisory rules regarding union
literature and solicitation

Step 5: The election

Decertification elections
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The Collective
Bargaining
Process
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The Collective Bargaining

Process (1)

What is collective bargaining?

What is good-faith bargaining?
The negotiating team
Bargaining items
Bargaining stages
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The Collective Bargaining

Process (2)
Impasses, mediation, and strikes
Impasses
Third-party involvement
Sources of third-party assistance
Strikes
Dealing with a strike
Other response
Lockouts
Injunctions
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The Collective Bargaining

Process (3)

The contract agreement

Handling grievances
The grievance procedure
Contract administration
Supervisors guidelines for
handling grievances
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Whats Next for

Unions?

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Why the Union

Decline?
Why the union decline?
How unions are changing
Employee free choice act
Class action lawsuits
Coordination
Global campaigns
Cooperative arrangements
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Copyright
All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior
written permission of the publisher. Printed in the United
States of America.

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