ERP SOLUTIONS

IN THE
WORLDWIDE MARKET
1

ERPMARKET 2013

2
www.forbes.com

3
www.sap.com

SAP BUSINESS SUITE

SUITE
SAP Business Suite is a business process platform. The core
software applications are:
The SAP ERP application supports critical business processes,
such as finance and human capital management.
The SAP Customer Relationship Management (SAP CRM)
application improves streamlined interaction with customers
with integrated social media and mobile device support.
The SAP Product Lifecycle Management (SAP PLM) application
manages the product and asset lifecycle across the extended
supply chain, freeing the product innovation process from
organizational constraints.
The SAP Supplier Relationship Management (SAP SRM)
application supports key procurement activities.
The SAP Supply Chain Management (SAP SCM) application
helps adapt company-specific supply chain processes to the4
rapidly changing competitive environment.

MODULES WITHIN THE SAP ERP

INTEGRATED INFORMATION SYSTEMS
ENVIRONMENT

5
Ellen F. Monk and Bret J. Wagner.
). Concepts in Enterprise Resource Planning.
Wagner. (2009
(2009).
Boston: Course Technology Cengage Learning.
Learning.

FUNCTION OF THE MODULES

The Sales and Distribution (SD) module records sales orders

and scheduled deliveries. Information about the customer
(pricing, how and where to ship products, how the customer is
to be billed, and so on) is maintained and accessed from this
module.
The Materials Management (MM) module manages the
acquisition of raw materials from suppliers (purchasing) and the
subsequent handling of raw materials inventory, from storage to
work-in-progress goods to shipping of finished goods to the
customer.
The Production Planning (PP) module maintains production
information. Here production is planned and scheduled, and
actual production activities are recorded.
6

FUNCTION OF THE MODULES

The Quality Management (QM) module plans and records

quality control activities, such as product inspections and
material certifications.
The Plant Maintenance (PM) module manages maintenance
resources and planning for preventive maintenance of plant
machinery, to minimize equipment breakdowns.
The Asset Management (AM) module helps the company to
manage fixed-asset purchases (plant and machinery) and
related depreciation.
The Human Resources (HR) module facilitates employee
recruiting, hiring, and training. This module also includes payroll
and benefits.
7

FUNCTION OF THE MODULES

The Project System (PS) module allows the planning for and
control over new R&D, construction, and marketing projects.
This module allows for costs to be collected against a project,
and it is frequently used to manage the implementation of the
SAP ERP system. PS manages build-to-order items, which are
low-volume, highly complex products such as ships and
aircrafts.
The Financial Accounting (FI) module records transactions in
the general ledger accounts. This module generates financial
statements for external reporting purposes.

FUNCTION OF THE MODULES

The Controlling (CO) module serves internal management

purposes, assigning manufacturing costs to products and to
cost centers, so that the profitability of the companys activities
can be analyzed. The CO module supports managerial decision
making.
The Workflow (WF) module is not a module that automates a
specific business function. Rather, it is a set of tools that can be
used to automate any of the activities in SAP ERP. It can
perform task-flow analysis and prompt employees (by e-mail) if
they need to take action. Workflow is ideal for business
processes that are not daily activities, but that occur frequently
enough to be worth the effort to implement workflow, such as
preparing customer invoices.
9

SOLUTION MAP

10
www.sap.com

ANALYTICS
Analytics solutions from SAP enable decision makers at all levels
of the business to have a more profound impact on their
organizations, and include the following categories:
SAP BusinessObjects business intelligence (BI) solutions
enable users to interact with business information and obtain
answers to ad hoc questions without advanced knowledge of
the underlying data sources.
SAP solutions for enterprise performance management (EPM)
help companies improve performance, organizational agility,
and decision making.
SAP solutions for governance, risk, and compliance (GRC)
provide organizations with a real-time approach to managing
governance, risk, and compliance across heterogeneous 11
environments.

ANALYTICS

Applied analytics solutions address challenges in specific

industries and lines of business.
Edge solutions for small and midsize enterprises are editions
of business intelligence and enterprise performance
management solutions for growing midsize companies.
SAP Crystal solutions are business intelligence solutions
designed for small businesses, addressing essential BI
requirements.

12

MOBILE
With SAP Mobile, customers can deliver secure, real-time,
business-critical information to their ecosystems of employees,
partners, and customers on mobile devices.
Mobile solutions include:
SAP Mobile Platform (includes Sybase Unwired Platform):
Provides the tools needed to support mobile initiatives across
an enterprise. It provides a development platform (SDK) that is
consistent, but adaptable, enabling customers to develop apps
for various mobile devices deployed.
SAP Afaria: Enables companies to better manage and secure
all critical data on, and transmitted by, mobile devices.
Sybase 365: Interoperability services that simplify the
deployment and delivery of interoperator messaging over
incompatible networks, protocol stacks, and handsets among
13
mobile operators worldwide.

MOBILE

Care Circles mobile app to improve how patients, healthcare

providers, and family members optimize treatment strategies .
Recalls Plus mobile app to help parents monitor recalls on
childrens items via social media.
Charitable Transformation (ChariTra) online network to match
volunteers with people and organizations in need for their
time, skills, or resources.
TwoGo by SAP service that connects people so they can
share rides and carpool together.

14

CLOUD
Cloud applications and suites are delivered as
software-as-a-service (SaaS), in which customers pay a
subscription fee to use software. Cloud offerings are designed to
optimize a companys most critical assets:
People: The SuccessFactors Business Execution (BizX) suite
enables companies to align employee performance with
overall corporate objectives.
Money: SAP Financials OnDemand and SAP Travel
OnDemand solutions manage key financial processes.
Customers: A suite of applications that manages all aspects of
customer interaction sales, service, marketing while
employing next-generation social capabilities.
15

CLOUD

Suppliers: The offering includes solutions for end-to-end

strategic sourcing and procurement processes to enable
efficient purchasing decisions.
Suites: SAP Business ByDesign and the SAP Business One
OnDemand solution provide a full cloud suite for subsidiaries
and small business, respectively.
SAP HANA Cloud is a platform-as-a-service (PaaS) designed
to help customers, independent software vendors (ISVs), and
partners rapidly create innovative software applications to
succeed in a world increasingly characterized by enterprise
mobility, and social and collaborative business networks.
16

CLOUD
SAP HANA Cloud is powered by SAP HANA, which means it
helps customers analyze data at the speed necessary to sense
and respond to changes in their business networks.
The Ariba portfolio combines cloud-based applications with the
world's largest Web-based business-to-business commerce
network, and is used by companies around the globe. Businesses
of all sizes use the Ariba Network to connect to their trading
partners from any Internet-connected computer or mobile device
to buy, sell, and manage their cash efficiently and effectively.

17

DATABASE AND TECHNOLOGY

Database and technology portfolio provides a comprehensive
approach to the orchestration of business applications, no matter
how the applications are deployed. The portfolio includes:
SAP HANA: Deployable on-premise or in the cloud, SAP
HANA combines an in-memory database with an in-memory
application server running on in-memory optimized hardware
appliances. At the foundation of this product portfolio is SAP
HANA, an in-memory computing technology that simplifies and
streamlines complex and expensive IT architectures.
SAP HANA helps customers process massive amounts of
data, and delivers information at unprecedented speeds.
SAP HANA is an open platform, adaptable and extensible,
enabling customers to create previously unimaginable
applications and to rethink and envision new ways to run their
18
businesses.

DATABASE AND TECHNOLOGY

SAP NetWeaver: Technology platform that integrates

information and business processes across technologies and
organizations. SAP NetWeaver facilitates the easy integration
of SAP software with heterogeneous system environments,
third-party solutions, and external business partners.
SAP NetWeaver Business Warehouse: Data warehouse that
provides a complete view of a company and the tools needed
to make the right decisions, optimize processes, and measure
strategic success.
SAP Sybase IQ: Analytics server designed specifically for
advanced analytics, data warehousing, and BI environments.
19

DATABASE AND TECHNOLOGY

SAP Sybase Event Stream Processor (SAP Sybase ESP):

High-performance, complex event processing engine
designed to analyze streams of business event information in
real time and used to create strategic advantage in lowlatency applications for financial trading, smart grids, and
telecommunications.
SAP Sybase Adaptive Server Enterprise (SAP Sybase ASE):
High-performance relational database management system
for mission-critical, data-intensive transactional environments.
It is optimized for use with SAP Business Suite.
SAP Sybase SQL Anywhere: Mobile, embedded, and cloudenabled fully relational database that is embedded in more
than 10 million installations worldwide, from laptops to tablets
20
to smartphones.

SOLUTIONS FOR INDUSTRIES

Industry Sector
Discrete
manufacturing

Industry portfolio
SAP for Aerospace & Defense
SAP for Automotive
SAP for High Tech
SAP for Industrial Machinery & Components

Process
SAP for Chemicals
manufacturing
SAP for Mill Products
Consumer products SAP for Consumer Products
Energy and natural
resources

SAP for Oil & Gas

SAP for Mining
SAP for Utilities

Retail and
wholesale
distribution

SAP for Retail

SAP for Wholesale Distribution

21

SOLUTIONS FOR INDUSTRIES

Industry Sector

Industry portfolio

Public services

SAP for Defense & Security

SAP for Higher Education & Research
SAP for Public Sector

Financial services

SAP for Banking

SAP for Insurance

Services

SAP for Engineering, Construction &

Operations
SAP for Media
SAP for Professional Services
SAP for Telecommunications
SAP for Transportation & Logistics

Health sciences

SAP for Healthcare

SAP for Life Sciences

22

23
www.oracle.com

ORACLE BI APPLICATIONS FOR

INTELLIGENT DECISION-MAKING

24
www.oracle.com

ORACLE BI APPLICATIONS FOR

INTELLIGENT DECISION-MAKING
Oracle Business Intelligence Applications:
designed for rapid deployment at a low cost of ownership
provide complete, real-time, and enterprise wide insight for all
users, enabling fact-based actions and intelligent interaction
prebuilt solutions that start with the customer, embrace any
existing corporate data source
includes prebuilt data models, more than 100 metrics, and
best practices based on Oracles experience across hundreds
of CRM and ERP automation implementations
has robust enterprise analytics platform enables users to
easily customize and extend the application without the need
for programming
has intuitive, Web-based user interface requires very little25
training and ensures rapid end user adoption

ORACLE BUSINESS
INTELLIGENCE APPLICATIONS

Oracle Enterprise Resource Planning (ERP) Analytics

Oracle Human Resources (HR) Analytics
Oracle Financial Analytics
Oracle Procurement And Spend Analytics
Oracle Supply Chain And Order Management Analytics
Oracle Project Analytics
Oracle Enterprise Asset Management (EAM) Analytics
Oracle Manufacturing Analytics
Oracle Student Information Analytics
Oracle Indirect Spend Planning

26

27
www.sage.com

SAGE ERP

Sage 100 ERP

Sage 300 ERP
Sage 500 ERP
Sage ERP X3

28

SAGE 100 ERP MODULES

Customer Relationship Management
Sage CRM
Customization, Integration, and Data Imports
Custom Office
eBusiness Web Services
Paperless Office
Visual Integrator
Distribution and Light Assembly
Bar Code
Bill of Materials
Credit Card Processing
Inventory Management
Purchase Order
Return Merchandise Authorization
Sales Order

29

SAGE 300 ERP

30
www.sage.com

SAGE 300 ERP EDITIONS

Edition Highlights

Standard Advanced Premium

General Features
Number of Companies Allowed

Unlimited

Unlimited

Up to 5

Up to 10

Unlimited

Number of Account Segments

10

Number of Account Structures

Unlimited

Number of Budgets

Number of Years of History

99

Number of Users
General Ledger

31
www.sage.com

SAGE 300 ERP EDITIONS

Edition Highlights

Standard Advanced Premium

Inventory Control
Customer Item Numbers

Not
Available

Not
Available

Included

Below Cost or Sales Margin

Price Checks

Not
Available

Not
Available

Included

10

10

Price by a Cost Plus a

Percentage or Amount

Not
Available

Not
Available

Included

Price by Unit of Measure

Not
Available

Not
Available

Included

Price by Weight or Quantity

Not
Available

Not
Available

32
Included

Number of Item Segments

www.sage.com

SAGE 300 ERP APPLICATIONS

Accounts Payable
Accounts Receivable
Budgeting and Planning
Alerts and Workflows by Vineyardsoft
Bank Reconciliation
Intelligence Reporting
Check and Form Printing
Credit Card Processing
Sage CRM
Document Management
Electronic data interchange (EDI)
Electronic funds transfer (EFT)
Fixed Assets
General Ledger
General Ledger Consolidations

33

SAGE 300 ERP APPLICATIONS

Human Resources
Intercompany Transactions
Inventory Control
Language Translation Overlays
Manufacturing
Multicurrency
Payroll
Project Job Cost
Return Material Authorization
Sales Analysis
Sales Tax by Avalara
Service/Maintenance Management
Shipping by SmartLinc
34

SAGE 500 ERP 2013

Sage 500 ERP is an

integrated suite of robust
and proven business
applications, with an
open design that helps
mid-sized and larger
businesses adapt their
management solution to
their business needs.
35
www.sage.com

SAGE X3 PLATFORM

36
www.sage.com

SAGE X3 PLATFORM

37
www.sage.com

38
www.infor.com

BUSINESSSPECIFICSOLUTIONS
MANUFACTURING
Infor Aerospace Essentials improve sourcing and reduce
production lead times with no compromise in product quality or
performance, build life-long customer relationships through
superior aftermarket services, manage products across their
entire lifecycle, and integrate seamlessly with supply chain
partners.
Infor Apparel & Footwear Essentials simplify design and product
development, streamline sourcing and sample management, and
automate sales in order to showcase new designs and facilitate
orders.
Infor Automotive Essentials improve customer service and
increase satisfaction, directly support lean manufacturing
initiatives, reduce the cost of quality, drive excess costs out of the
39
supply chain, and enable innovation through supplier
collaboration.

BUSINESSSPECIFICSOLUTIONS
MANUFACTURING
Infor Chemicals Essentials reduce the cost of sourcing, quality,
and compliance while improving customer service and
sustainability and driving down costs. Incorporate comprehensive
compliance control into every phase of chemical development and
manufacturing.
Infor Consumer Packaged Goods Essentials respond effectively
to sudden supply or demand changes and satisfy customer
requirements while improving sustainability, margins, and cash
flow. Optimize product portfolios, uphold service level agreements
(SLAs), and minimize time to scale on new products.

40

BUSINESSSPECIFICSOLUTIONS
MANUFACTURING
Infor Food & Beverage Essentials reduce the cost and
complexity of satisfying demanding customers and stringent
compliance regulations without compromising profitability. Ensure
superior quality with product lifecycle management, accelerate
time to market, and facilitate collaboration with customers and
suppliers.
Infor High-tech & Electronics Essentials maximize profits by
accelerating time to market and cutting costs, synchronize globally
distributed supply and demand chains, and cope with shortened
product lifecycles and shrinking lead times. Strengthen the entire
concept-to-cash process with real-time collaboration.

41

BUSINESSSPECIFICSOLUTIONS
MANUFACTURING
Infor Industrial Equipment & Machinery Essentials provide
accurate quotes, estimates, contracts, and Service Level
Agreements. Increase customer service and satisfaction, support
mixedmode manufacturing, reduce operating costs, and shorten
lead times through effective supplier collaboration.
Infor Life Sciences Essentials reduce variability in order to
minimize lead times, ensure product safety, and lower the cost
and complexity of validation and compliance with global
pharmacopeia standards. Improve interoperability between
disparate IT systems that result from mergers or acquisitions.

42

BUSINESSSPECIFICSOLUTIONS
MANUFACTURING
Infor Metal Fabrication Essentials gain visibility into a plant
operations and customers changing product mix requirements,
support lean initiatives, and build effective relationships with
extended supply chain to reduce costs, optimize capacity, and
improve customer satisfaction.
Infor Plastic Fabrication Essentials manage the dynamics of
plastic fabrication with real-time production monitoring, supply
chain management and demand planning, and industry-specific
master data, tool management, and performance management.
Infor Shipbuilding Essentials manage the entire design-toservice lifecycle and gain transparency with real-time project
monitoring, supply chain planning and execution, lot/serial/revision
control, and service management.
43

BUSINESSSPECIFICSOLUTIONS
DISTRIBUTION
Infor Building Materials Essentials improve inventory
management and productivity with control across key processes,
automatic conversion of units of measure, a full bid system, added
buyers assistant, tracking, and multicurrency capabilities.
Infor Electrical Essentials drive down costs with high- volume
purchase optimization, complex inventory management, inventory
sourcing, bid and job tracking, full vendor managed inventory, and
warehouse management.
Infor Industrial Essentials establish end-to-end control of
operations with customer contract management, automatic order
creation, vendor catalog integration, and inventory sourcing.
Infor Janitorial Essentials use operational and financial
applications to help organization and customers accurately budget
44
and optimize inventory decisions.

BUSINESSSPECIFICSOLUTIONS
DISTRIBUTION
Infor Fine Paper Essentials improve accuracy and accelerate
the sales process with special order management, integrated web
storefront, flexible product pricing, and integrated customer
relationship management.
Infor Plumbing, Heating, Ventilation, & Air Conditioning Essentials
includes integrated vendor catalog, trading partner collaboration,
and service warranty and claim management tools to enhance
communication with vendors and customers, while improving
service.

45

INFOR ERP SYSTEMS

Infor LN
Infor LX
Infor M3
Infor SyteLine
Infor System21

Infor VISUAL
Infor XA
Infor Adage
Infor SunSystems
Infor Lawson

Infor Distribution A+
Infor Distribution FACTS
Infor Distribution SX.e

46

INFOR LN
Infor LN is the most powerful and comprehensive system
available for managing the demands of complex, global
operations. It has proven itself in a wide variety of engineeringbased industries including automotive, equipment, high tech and
electronics, and aerospace and defense. It is the only full-featured
manufacturing solution that completely and simultaneously
supports all of the production processes commonly found in
modern manufacturing from engineer-to-order to repetitive.
With industry-specific capabilities that embody best practices for
managing the intricate demands of industrial manufacturing,
Infor LN gives control over every aspect of operation, from design
through to delivery, and beyond. By giving the ability to fine-tune
business process quickly and easily to stay ready for every
change encounter, Infor LN helps adjust to disruptions in the 47
business world without disrupting business.

INFOR LX
Infor LX is a comprehensive process manufacturing system that
covers various manufacturing methods, including made to stock,
made to order, configure to order, assemble to order, batch,
repetitive, flow, and Lean manufacturing.
A wide range of industries including consumer packaged goods,
food and beverage, life sciences, medical devices, chemicals,
automotive, and general manufacturing trust Infor LX to improve
performance and profit margins at a lower total cost than
comparable solutions.

48

INFOR M3
Infor M3 is a comprehensive suite of software solutions designed
specifically for medium to large, complex organizations that have
physical inventories and assets to manage.
It is a centralized multi-country, multi-lingual, multi-currency,
multi-company, multi-site solution with the flexibility to adapt
changing business needs.
It provides flexibility in managing mixed-mode and complex
environments, and deep industry-specific functionality to support
the unique needs of businesses that deal with chemicals,
distribution, equipment, fashion, food and beverage, and industrial
manufacturing.

49

INFOR M3
By adhering to open standards and the major building blocks of
a Service Oriented Architecture (SOA), the Infor M3 Technology
provides advanced tools to quickly develop, or customize, and
deploy web applications, portals, web services, application
interfaces and automated electronic business messages with the
critical benefit of tracking all of the changes that have been made.

50

INFOR SYTELINE
Infor SyteLine provides the foundation to improve business
efficiencies, customer service, and overall manufacturing
productivity for a broad range of industries, including metal
fabrication, industrial equipment and machinery, high-tech and
electronics, and more. Infor SyteLine delivers a complete
package, with advanced capabilities and tools to help manage:
Sales and customer relationships
Production
Supply chain
Inventory
Financials
Service management
Quality
51

INFOR SYTELINE
Infor SyteLine's core capabilities include:
Mixed-mode manufacturing Accelerate mixed-mode
manufacturing production processes and meet customer
demand quicker.
Complex product configuration Ensure configured orders are
accurate for the customer and feasible for the production
department.
Advanced planning and scheduling (APS) Continually
monitor demand as it occurs and update production schedules
quickly, so it can be provided accurate and real-time
capable-to-promise estimates to customers.
Materials and inventory management Automate the process
of calculating and monitoring inventory drivers-forecasts,
safety stocks, and order size-to keep inventory low while 52
avoiding shortages.

INFOR SYTELINE

Customer management Efficiently manage the entire sales

process, from customer lead origination and sales opportunity
tracking, through converting prospects to customers, and
placing the orders.
Role-based information Make faster, more efficient, and
informed decisions using dashboards that feature the actions
and data most closely associated with specific, defined jobs,
such as customer service, controller, and production planner.
Better user experiences Get the information with user
interface that can be easily customized to fit a particular
industry, team, or user-without having to call on IT for help.

53

INFOR SYTELINE

Mobile solution for warehouse logistics Allow warehouse

personnel to connect with ERP system with Infor Warehouse
Mobility. Fully automate key business processes, cut costs
while improving profits, and enhance ERP functions with
specialized modules, such as Pallet Management.
Microsoft-based system Save time on implementation,
customization, and training with familiar tools and common
navigation.
Flexible deployment options Benefit from multiple Infor
SyteLine deployment and buying options, which include onpremises software, hosted Software as a Service (SaaS), and
subscription models (including optional application managed
services).
54

INFOR SYSTEM21
Infor System21 developed for complex, global mixed-mode or
distribution business, whether it's in apparel, food and beverage,
automotive, electronics, industrial equipment, general
manufacturing, or distribution.
Infor System21 delivers the manufacturing, financial management,
procurement, customer service, logistics, and after-sales service
management capabilities need to:
Automate key manufacturing processes
Develop and implement accurate production plans
Respond with speed to changing requirements
Compete globally
Manage by exception
Reduce administrative costs
55

INFOR VISUAL
Infor VISUAL is a powerful ERP solution designed specifically for
order-driven manufacturers:
Industrial manufacturing
Aerospace and defense
Automotive
Industrial equipment and machinery
Heavy fabrication
Specialty vehicles
Medical devices

56

INFOR VISUAL
Infor VISUAL is an easy-to-implement business solution that
provides manufacturers and distributors with multiple scheduling
options. Affordable and easy to use, Infor VISUAL incorporates:
Advanced planning and scheduling (APS)
Manufacturing execution system (MES)
Customer relationship management (CRM)
Quality management
Lean scheduling
Project management
Financials
Dashboard

57

INFOR VISUAL
Infor VISUAL supports mixed-mode production strategies,
including engineer-to-order, make-to-order, assemble-to-order,
and make-to-stock. Infor VISUAL also displays all key statistics on
a single screen, helping ensure that schedules are met, materials
arrive on time, and costs are in line with estimates.
Infor VISUAL's core capabilities include:
Manufacturing visibility Create an engineering plan or bill of
material quickly and easily with a full-color, graphical interface,
and then use the design to automatically create a quote
and/or work order.
Cost accounting Capture costs as changes occur, ensuring
up-to-date and accurate costs.
58

INFOR VISUAL

Quoting and estimating Create professional and

comprehensive quotations, determine realistic delivery dates
based on material and resource availability, and turn quotes
into sales orders.
Order management Manage large volumes of customer
orders and meet varied fulfillment objectives.
Contact center Retain existing customers and acquire new
accounts by tracking everything about prospects and
customers.
Purchasing Coordinate material purchases with online
decision support that simplifies record keeping.
Concurrent scheduling Ensure the most efficient use of
materials and resources, and provide the necessary
59
information to deliver products on time.

INFOR VISUAL

Material requirements planning (MRP) Manage the balance

between supply and demand using a comprehensive analysis
of material situation.
Master production scheduling (MPS) Translate business
plans, including forecasted demand, into production plans
using firm planned orders in a true multi-level, optional
component scheduling environment.
Shop floor control Take complete control over production
operations, eliminating redundant data entry and ensuring
consistency and accuracy throughout the shop floor.

60

INFOR VISUAL

Quality management Establish, track, and manage every

engineering activity and supply chain expectation, while
supporting business growth and profitability goals. Create
critical manufacturing specifications for products, processes,
equipment, and measuring devices, and improve enterprise
team collaboration with vendors, customers, and employees.
Business intelligence Allow decision makers to view and
analyze key factors and performance trends in the areas of
sales, purchasing, production, and finance.
Inventory control Improve accuracy and gain immediate
access to inventory information throughout the company.
Dimensional inventory tracking Break down the total quantity
of inventoried parts into various dimensional sizes.
61

INFOR VISUAL

Engineering change notice Establish controls and manage

the process of making changes to documents and drawings,
parts, bill of materials and routings, work orders, and projects.
Throughput Measure productivity by considering the
contribution of a job or product toward company profit,
calculated as price of goods sold minus cost to produce.
Workflow Allow information to pass from one person or
department to another through an automated process cycle,
integrating policies and procedures with information flow
according to predefined conditions and rules.
Data import utility Generate properly formatted files with a
bill of materials and part-import interface for Third Party
Logistics applications.
62

INFOR VISUAL

Messages Ensure important information is transmitted to

appropriate persons within or outside the company using
familiar email features.
Management reporting Analyze and manages enterprise
and accounting data, build customized queries and forms,
define business graphics, and create complex cross-tabular
reports.
Return material authorization (RMA) Manage documents
that control the return of parts previously sold and shipped to
a customer.
Lot and serial traceability Create trace records for each lot
number, serial number, or other grouping of a part, and
automatically track each part as it flows through a plant.
63

INFOR XA
Infor XA is the deepest, most comprehensive and secure ERP
product on the market today for discrete manufacturers, including:
engineer to order
configure to order
high volume repetitive manufacturing
A wide range of industries, including automotive, aerospace,
industrial equipment, high tech, general metal and plastic
fabrication, and defense, trust Infor XA to improve performance
and deliver great results at lower total cost than any comparable
solution.

64

INFOR XA
Designed around standards recognized by the American
Production and Inventory Control Society (APICS), Infor XA
supplies a framework to support the most widely acknowledged
best practices for manufacturing. Those standards are used
extensively by technical schools, community colleges, and
universities because they provide the best structure for training
successful manufacturing operations professionals.

65

INFOR ADAGE
Infor ERP Adage is a flexible, business process-based solution
that helps accurately identify the costs of all product variants to
protect margins and improve competitiveness.
The solutions integrated plan-to-produce process helps ensure
produce the right quantity and quality of product at the right
production cost, boosting revenue and profits. And the solutions
robust procure-to-pay process helps procure materials on time.

66

INFOR SUNSYSTEMS
Infor SunSystems is a core financial management solution for:
fast growing, small-to medium-sized businesses
organizations with international financial management needs
subsidiaries of larger enterprises
The solution is particularly well-suited to companies with complex
lines of business or multiple locations, where the ability to easily
adapt processes and procedures to meet a variety of needs is
essential.

67

INFOR SUNSYSTEMS
Infor SunSystems get a comprehensive, global financial and
business management solution that manages key areas like
general ledger, accounts payable, accounts receivable, financial
reporting, and sale, inventory, and purchase management, along
with operational reporting and analysis.
SunSystems' unified ledger combines the functions of a general
ledger, sales and purchase ledger, project ledger, cashbook, and
user-defined ledger to immediately show the full impact of any
financial posting. The result is a clear view of business and the
ability to turn information into insight.

68

INFOR SUNSYSTEMS
Infor SunSystems also supports other critical areas within financial
management such as:
Performance management Reduce financial planning time
by up to 70% and get access to information anytime,
anywhere with fully integrated budgeting, planning, and
forecasting tools.
Procurement Get web-based, end-to-end procure-to-pay
capabilities that support centralized and decentralized
purchasing, covering purchase requisitions, orders, contracts,
receipts, and invoice processing and reconciliation.
Sales Control the complete business process for receiving
and processing customer sales orders, regardless of receipt
method, from invoice generation and revenue recognition.
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INFOR SUNSYSTEMS

Collect Thoroughly analyze debtor days and cash flow to

quickly identify offending debtors and track collection quickly
and easily.
Inventory Get full inventory visibility and increase control
without forfeiting customer service levels. Get lot and batch
control, traceability, multiple costing options, analysis, and
product profiles.
Expense Management Cut the cost of processing travel and
expense reports by up to 80% and allow employees to submit
reports anytime, anywhere using a mobile device. Available
for deployment in the cloud or on-premises.
Professional Services Automation (PSA) Schedule the right
resources, accurately record time and expenses, and ensure
70
accurate, timely billing and recovery.

INFOR SUNSYSTEMS

B4B Linking the Infor SunSystems payables modules to

bank for electronic funds transfer and Internet banking. Easily
manage the complexities associated with international
Electronic funds transfer.

71

INFOR LAWSON
Infor Lawson is a comprehensive set of solutions designed for
service industries, including healthcare and public sector to
improve the efficiency and effectiveness of key organizational
functions in the areas of financial management, human capital
management, procurement, and analytics. The Infor Lawson suite
includes:
Infor Lawson Enterprise Financial Management Improve
business transparency and strengthen financial discipline with
proven functionality covering core financial management,
budgeting and planning, grant management, project and
activity accounting, and student activity management.

72

INFOR LAWSON

Infor Lawson Supply Chain Management Standardize and

automate processes, monitor and control spending, and
manage supplier relationships with robust capabilities
designed specifically for the needs of companies in services
industries. Applications include procurement, requisition
center, procurement punchout, strategic sourcing, contract
management, mobile supply chain management, and more.
Infor Human Capital Management Effectively plan, select,
deploy, develop, measure, and reward workforce with unified
HCM capabilities that can be deployed on-premise or in the
Cloud. Key capabilities include talent management, HR
service delivery, knowledge base, case management,
recruitment, on-boarding, learning management, and more.
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INFOR LAWSON
Infor Lawson Analytics Give users the information they
need, when they need it, and simplify complex reporting and
analysis processes with pre-built analytics for financial
management, supply chain, and project accounting.
Infor also offers proven solutions in areas such as:
enterprise performance management
risk management
expense management
enterprise asset management

74

INFOR DISTRIBUTION A+
Infor Distribution A+ is a comprehensive solution designed
specifically for distribution companies in a variety of industries,
including industrial, medical, pet food, office supplies, novelties,
and more. Key Distribution A+ features include:
Order entry Complex ordering formulas with advanced order
controls.
Inventory control Establishing reorder points, print physical
count sheets, and performing a variety of inventory control
processes. Vendor-managed inventory tools help handle
off-site inventory with reduced manual intervention.
Bill of material Managing single-level bill-of-material parent
items (manufactured, assortments, or kits) with multiple
components.
Purchase order Managing the purchase of both stock and
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non-stock orders.

INFOR DISTRIBUTION A+

Warehouse management Implementing real-time

management of warehouse workflow whether its for product
movement, receiving, shipping, picking, counting, or inventory
adjustment.
Value-added services (VAS) Enhancing ability to provide
and track the true cost of light manufacturing services, such
as packaging, additions, repairs, and finishing.
Workflow Improving productivity and customer service by
proactively identifying circumstances that require attention.
Financial management Managing the unique challenges of
operating multiple locations.
E-commerce tools Doing business seamlessly 247 using
web-based technology.
Customer relationship management (CRM) Enhancing 76
service levels at every customer touchpoint.

INFOR DISTRIBUTION FACTS

Infor Distribution FACTS is a highly configurable ERP solution with
industry-specific buying, stocking, selling, and servicing
capabilities.
Supply chain management. Distribution FACTS has features that
enhance the way to sell, source, and deliver goods to customers:
Sales orders Give users a fast and accurate tool to manage
and monitor the entire sales process from contracts to quotes
to invoices.
Inventory control Allow purchasing agents and warehouse
managers to manage by exception numerous distributor
functions, including automated replenishment, cycle counting,
and warehouse transfers.
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INFOR DISTRIBUTION FACTS

Purchase orders Manage the purchase of stock and nonstock orders, ensuring that purchase order prices are correct,
and vendor-item costs and vendor costs contracts are
maintained.
Warehouse management Improve the efficiency of
receiving, put-away, moving, counting, picking, and shipping
to increase warehouse productivity and accuracy.

78

INFOR DISTRIBUTION FACTS

Performance management. Distribution FACTS performance
management capabilities help analyze, manage, and share key
information about operations:
Sales analysis Improve alignment between sales strategies
and overall business strategy by providing visibility into all
aspects of sales performance.
Report writer Quickly create and customize numerous
reports from any Distribution FACTS data file, without needing
to do any programming.

79

INFOR DISTRIBUTION FACTS

Pro business intelligence Facilitate easy integration with
Cognos business intelligence and performance management
solutions with over a dozen pre-defined data cubes.
Perform flexible data analysis into sales, accounting,
inventory, and purchasing files.
Financial management:
Accounts receivable Allow users to manage the entire
receivables process, including credit cards, payment terms,
credit limits, payment history, dunning letters, service charges,
disputed invoice designation, and invoice history.
AR electronic banking allows to process incoming payments,
such as lock box advice, and remote deposits.

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INFOR DISTRIBUTION FACTS

Accounts payable Allow users to manage the entire

payments process, including invoice entry, check generation,
and the management of payment terms and discounts.
AP electronic banking allows the creation of electronic
payment advice in a the National Automated Clearing House
Association (NACHA) standard file for use by the bank, as
well as for notifying vendors electronically of pending
payments.
General ledger Provide flexible account and profit-center
definition, in addition to direct journal entries, recurring entries,
reversing entries, drill down/drill back capabilities, allocations,
budgeting, financial statements, interface transactions, and
unlimited period storage of GL accounts and budget history.
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INFOR DISTRIBUTION FACTS

Business management: Core processes such as selling, building,
and buying from suppliers deserve special attention. Distribution
FACTS' business management capabilities give tools to keep dayto-day operations running smoothly and relationships with
prospects, customers, and suppliers on sure footing:
System management Allow users to customize menus and
administer security settings, including field-level security.
Manage banking activities from a central location.
Relationship management Manage relationships with
prospects, customers, and vendors. Use flexible work centers
to manage work flow for those involved in sales, collections,
and purchasing.
Manufacturing control Provide distributors with an efficient
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system for make-to-order, configure-to-order, make-to-stock,
and kitted production.

INFOR DISTRIBUTION FACTS

Service and repair Manage all facets of a service and repair

organization, including field and depot requirements;
maintenance and warranty work; as well as tracking usage,
costing, pricing, and replenishment.
Faxlink Fax reports and documents directly from a
Distribution FACTS program for speedier collections.
UnForm document management Create a paperless office
using a tool that produces business-quality PDF forms and
includes support for scanned images, such as proof of
deliveries and vendor invoices (which can link back to the
source documents). The tool uses a web-based interface for
document retrieval for both internal and external users (such
as customers and accountants) in a secure environment.
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INFOR DISTRIBUTION FACTS

Job cost Maximize sales and profits for project-oriented

distributors using a tool that provides dynamic job tracking
with extensive reporting features.
Application programming interface (API) toolkit Allow
external computer systems to request information from a
system, and permit a system to push data to other systems.

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INFOR DISTRIBUTION FACTS

E-commerce: With todays pervasive Internet-based business
environment, customers and suppliers are requiring that
distributors do business with them 247. Infors e-commerce
capabilities support around-the-clock, seamless transactions and
access to key information, such as order status and product
information:
Infor Storefront Implement a state-of-the-art web interface
and attached product catalog that provide a superior shopping
experience for both business-to-business (B2B) and businessto-consumer (B2C) websites. The catalog features an
easy-to-maintain web portal that efficiently aggregates,
manages, and delivers a customers entire product offering.
Electronic data interchange Facilitate the electronic
processing of inbound and outbound documents, such as85
purchase orders and invoices.

INFOR DISTRIBUTION SX.E

Infor Distribution SX.e is an industry-specific enterprise application
suite that is designed to meet the core challenges of the
distribution industry.
Distribution SX.e focuses on improving the highly specialized,
core processes of distribution companies right out of the box
without requiring expensive, time-consuming configuration that
leads to costly and risky implementations. Core features:
Warehouse management: Distribution SX.e offers a choice of two
warehouse management systems: Total Warehouse Logistics
(TWL) and Infor Warehouse Management Business Edition. TWL,
which is tightly integrated into the Distribution SX.e solution, helps
optimize warehouse processes, such as improving picking and
delivery accuracy, increasing shipping efficiency, and decreasing
86
dock-to-stocking time.

INFOR DISTRIBUTION SX.E

Order entry: Automate multi-channel ordering activities to
streamline processes for customers. Offer order-processing
options that fit individual customer preferences, such as highvolume order entry, configure-to-order with features and options,
electronic data interchange (EDI) orders, online orders, non-stock
orders, and individual quote-to-order applications.
Inventory control: Improve inventory management for better
performance. Easily establish reorder points, print physical count
sheets, and perform a variety of other inventory control processes.
Manage off-site inventory controlled by vendors with vendormanaged inventory tools. Automate and streamline the process
for recording and tracking Distribution SX.e transactions, such as
the vendor on-sale rebate process with electronic distribution of
87
information between manufacturers and distributors.

INFOR DISTRIBUTION SX.E

Value-added services: Meet increasing customer demands for
more comprehensive services from distributors, such as stamping,
coating, and assembling products. In addition, a kit production
module features innovative, automated tools for packaging and
marketing products.
Purchasing: Manage the purchase of both stock and non-stock
products with advanced order control, inventory management, and
other flexible features. Advanced order control lets take advantage
of complex ordering formulas while considering important factors,
such as average sale quantity. Modify pricing based on a
distributors unique circumstances.
For example, distributors moving into a new competitive area can
use the solution to reduce the margin on products in one region
and not affect the price of those products in other regions. 88

INFOR DISTRIBUTION SX.E

Service management: Manage entire customer lifecycle and
streamline service and repair functions.
All aspects of an operation are supported by Distribution SX.e,
including the following general business functions:
Financial management: Take advantage of greater financial
visibility and insight, and meet the unique challenges of
distributors operating multiple locations. Reduce processing fees
by providing credit card companies with comprehensive
information about the transaction. Perform mass maintenance on
all customer pricing record types and all rebate sub-types,
including vendor on sale, vendor on purchase, and customer.

89

INFOR DISTRIBUTION SX.E

Supplier relationship management: Increase operational
efficiencies by streamlining and accelerating collaboration with
supplier network. Improve supplier performance by making
demand requirements visible, reduce inventory with a choice of
supplier-driven replenishment methods, and lower supply chain
costs.
E-commerce tools: Meet customer and supplier demand by
having a product information available online 247.
Customer relationship management (CRM): Get a
comprehensive view of customers to foster a consistent and
continuous customer dialogue based on real-time information.
Many distributors are using a tightly integrated CRM solution as a
way to elevate and monitor the services provided to their
90
customers, with the expectation of creating competitive
differentiators that will keep those customers returning.

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www.microsoft.com

MICROSOFT ERP SYSTEMS

Microsoft Dynamics AX
Microsoft Dynamics GP
Microsoft Dynamics NAV
Microsoft Dynamics SL

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MICROSOFT DYNAMICS AX

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MICROSOFT DYNAMICS GP

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MICROSOFT DYNAMICS GP
STARTER PACK FUNCTIONALITY

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MICROSOFT DYNAMICS GP
STARTER PACK FUNCTIONALITY

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MICROSOFT DYNAMICS GP
EXTENDED PACK FUNCTIONALITY

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MICROSOFT DYNAMICS GP
ADDITIONAL FUNCTIONALITY

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MICROSOFT DYNAMICS NAV

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MICROSOFT DYNAMICS NAV

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MICROSOFT DYNAMICS NAV

STARTER PACK FUNCTIONALITY

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MICROSOFT DYNAMICS NAV

STARTER PACK FUNCTIONALITY

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MICROSOFT DYNAMICS NAV

EXTENDED PACK FUNCTIONALITY

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MICROSOFT DYNAMICS SL

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MICROSOFT DYNAMICS SL

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