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in
EDUCATION
BY:
SAMSON C. QUANICO
M.A.Ed, Educational Management
PCC School of Graduate Studies
BACKGROUND
Management Support
Mission Statement
Proper Planning
Customer and Bottom Line Focus
Measurement
Empowerment
Teamwork/Effective Meetings
Continuous Process Improvement
Dedicated Resources
Knowledge of psychology
Management Led
Scope
Company Wide
Scale
Philosophy
Standard
Control
Cost of Quality
Theme
On going Improvement
TQM?
outstanding teachers;
high moral values;
excellent examination results;
the support of parents, business and the local
community;
plentiful resources;
the application of the latest technology;
strong and purposeful leadership;
the care and concern for pupils and students;
a well-balanced and challenging curriculum.
Summary
The new philosophy of management
focuses on the 14 points put forward
by W. Edwards Deming, the worlds
leading authority on total quality
management.
All of these quality characteristics
stress that teachers are generally
very skilled and competent, and that
the problem in education lie primarily
on the way the organization is
structured and run.
References
Bradley, Leo H. (1993) Total Quality
Management for Schools, Lancaster,
Pennsylvania: Technomic Publishing Co.,
Inc.
Glasser, W. (1990) The Quality School, New
York: Harper and Row.
Walton, M. (1986) The Deming Management
Method, New York: Putnam Publishing
Group