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INTRODUCTION
Cont
HDFC bank ltd provides various financial products and services. It operates in
three segments:
Retail Banking,
Wholesale Banking
Treasury.
Retail banking
The Retail banking segment provides various deposit products, including savings
Accounts, current accounts, fixed deposits, and demit accounts.
It also offers Auto, personal, commercial vehicle, home, gold, and educational
loans; loans Against securities and property and health care finance Working
capital
finance,
construction
equipment
finance,
and
as
well as credit cards, debit cards, depository, investment Advisory, bill
payments, and transactional services.
The
wholesale banking Segment provides loans,
non-fund
facilities,
and transaction services to large
Corporate,
emerging
corporate,
small and medium enterprise, supply chain, Public sector undertaking,
central and state government departments, and Institutional customers.
This segments services include trade services, cash management, and money
Market, custodial, tax collection and electronic banking.
Treasury banking
objectives
Findings
The first items highest mean score is 7.00, which infers that the
respondents belongs to below 21 years category feels that The bank
has modern equipment.
The second items highest mean score is 6.61, which infers that the
respondents belongs to 21-30 years category feels that Never to
busy respond to customer request
The third items highest mean score is 5.33, which infers that the
respondents belongs to 21-30 years category feels that Bank
promises to do something services.
Suggestion
Conclusion