BIS310: Week 8

BIS310: Structured
Analysis and Design
Input/Output Design
User Interface Design

- Physical design of output reports

and input forms

BIS310: Week 8

System Boundary

BIS310: Week 8

Output-design Objectives

Serve the intended purpose

Deliver the right quantity of output
Deliver it to the right place
Provide output on time
Choose the right method

BIS310: Week 8

Types of Outputs
Internal outputs stay inside the system to
support the system's users and managers
External outputs leave the system to trigger
actions on the part of their recipients or
confirm actions to their recipients
Turnaround outputs are those which are
typically implemented as a report eventually reenters the system as an input

BIS310: Week 8
SoundStage Entertainment Club
Fax 317-494-0999

The following number must appear on all related correspondence,

shipping papers, and invoices:
P.O. NUMBER: 712812
To:

Ship To:
SoundStage Entertainment Club
Shipping/Receiving Station
Building A
2630 Darwin Drive
Indianapolis, IN 45213

SoundStage Entertainment Club

2625 Darwin Drive
Indianapolis, IN 45213

P.O. DATE

REQUISITIONER

SHIP VIA

5-3-96

ldb

ups

QTY
10000

F.O.B. POINT

TERMS
N30

DESCRIPTION

UNIT PRICE

TOTAL

Powder - VHS

19.99

199,900.00

5000

Now and Then - VHS

15.95

79,750.00

2500

Pulp Fiction Soundtrack - CD

7.99

19,975.00

U2 on Tour - T-shirt

3.49

1,570.50

Subtotal

301,195.50

Tax

15,059.77

Total

316,255.27

450

1. Please send two copies of your invoice.

2. Enter this order in accordance with the prices, terms, delivery method, and
specifications listed above.
3. Please notify us immediately if you are unable to ship as specified.

MadgeW
orthy
Authorized by

5-4- 96
Date

BIS310: Week 8
SoundStage
Entertainment Club

Invoice No.

2630 Darwin Drive - Bldg B

Indianapolis, IN 45213
317-496-0998 fax 317-494-0999
Customer
Name
Carlina Smith
Address 3019 Duroc Drive
City
Little Rock
Phone
502-430-4545

INVOICE
Date
Order No.

State AR

301231

7/21/97
346910

ZIP 42653
Payment Amt

Detach and return top portion with payment

Qty
1
1
1

Description
Star Wars - Empire Strikes Back VHS
Eric Clapton Unplugged CD
Alladin VHS

Payment Details
Cash
Check
Credit Card
Name
CC #

Unit Price
$19.99
$13.99
$17.95

TOTAL
$19.99
$13.99
$17.95

SubTotal
Shipping & Handling
Taxes

$51.93
$7.00
$2.95

TOTAL

$61.88

Office Use Only

Expires

Please return top portion invoice with payment. Make checks payable to:
SoundStage Entertainment Club.

RETURN TOP PORTION WITH PAYMENT

BIS310: Week 8

Types of Outputs
Detailed Reports:
Present information with little or no filtering or restrictions.
Some detailed reports are historical in nature.
Detailed reports confirm and document the successful processing
of transactions and serve as an audit trail for subsequent
management inquiry.

Exception Reports:
Filter data before it is presented to the manager as information.
Exception reports only report exceptions to some condition or
standard.

BIS310: Week 8

Page 1
SOUNDSTAGE ENTERTAINMENT CLUB
Products Ordered on 6-31-1996

PO Number

Product Number

Product Type

Quantity In Stock

Quantity On Order

112312

102774
202653
393752
109833
111340
231045
253967
287904
699034
836785
984523

Merchandise
Title
Title
Merchandise
Title
Title
Title
Title
Merchandise
Merchandise
Title

273
75
251
0
46
225
332
0
0
35
213

450
325
125
200
150
1,500
850
2,000
300
175
250

112313

112314

BIS310: Week 8

Page 1
SOUNDSTAGE ENTERTAINMENT CLUB
Delinquent Member Accounts as of 7-9-1996
(90 Days Overdue)

Number

Name

Area Code

Phone

Extension

Balance Due

137842
142314
157723
209438
237121
384563
421134
476688

Joe Dunn
Bob Fischer
Mary Slatter
Harold Martin
Kevin Ditmano
Rick Carlina
Barb Kitts
Kenny Bum

317
501
218
823
655
501
393
443

490-0012
282-7996
993-9091
231-8355
219-0988
454-6311
789-5412
234-8845

111

29.43
43.97
56.99
33.17
99.23
11.23
23.66
123.77

231

BIS310: Week 8

Output Media

Paper
Screen
Microfilm/Microfiche
Video/Audio
CDROM, DVD
Other electronic media

BIS310: Week 8

Output Formats

Tabular output
Zoned output
Graphic output
Narrative output

BIS310: Week 8

System User Issues for Output Design

Be aware of output bias.
Computer outputs should be simple to read and
interpret.
The timing of computer outputs is important.
The distribution of computer outputs must be
sufficient to assist all relevant system users.
The computer outputs must be acceptable to
the system users who will receive them -> Need
for training.

BIS310: Week 8

BIS310: Structured
DesigningAnalysis
Effective
Input
and Design

BIS310: Week 8

BIS310: Week 8

Input Methods
Batch input
Key-to-disk (KTD) and key-to-tape (KTT)

On-line input
graphical user interface (GUI)
Remote batch

BIS310: Week 8

Trends in Automatic Data

Collection Technology

Biometric ADC
Electromagnetic (radio)
Magnetic (MICR)
Optical (Bar coding )
optical-mark reader (OMR) or opticalcharacter reader (OCR)

Smart Cards
Touch

BIS310: Week 8

System User Issues for Input

Design

Capture only variable data.

Do not capture data that can be calculated
or stored in computer programs.
Use codes for appropriate attributes.

BIS310: Week 8

Good

xxxxx

(a)

xxxxxxxxxx
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx

(b)

Prepared by Kevin C. Dittman for

Systems Analysis & Design Methods 4ed
by J . L. Whitten & L. D. Bentley

xx-xx-xx

xxxxxxxxxx

xxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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xx
xx
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xx
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xx

x.xx
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xxx.xx
xxx.xx
xxx.xx
xxx.xx
xxx.xx
xxx.xx

xxxxx
xxxxx
xxxxxxxxxx
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xx.xxx xx.xxx
xx-xxx-xxx

next line
next line
next line
next line
next line
stop

Bad
stop

BIS310: Week 8

Internal Controls for Inputs

To ensure that the data input to the
computer is accurate and that the system is
protected against accidental and intentional
errors and abuse, including fraud
Completeness checks
Limit and range checks
Combination checks

BIS310: Week 8

How to Prototype & Design

Computer Inputs

Step 1: Review Input Requirements

Step 2: Select the GUI Controls
Step 3: Prototype the Input Screen
Step 4: If Necessary, Design or Prototype
the Source Document

BIS310: Week 8

1
2

BIS310: Week 8

Example

BIS310: Week 8

BIS310: Week 8

User Interface Design

User interface design is the specification of
a conversation between the system user and
the computer.

BIS310: Week 8

Interaction Methods and Devices

Command Language Interaction
Natural Language Interaction

Form Interaction (Fill-in-the-blank)

Key-word search

Menu Interaction
Object-Based Interaction (GUI)

BIS310: Week 8

Controlling Data Input

One objective of interface design is to
reduce data entry errors
Role of systems analyst is to anticipate user
errors and design features into the systems
interfaces to avoid, detect and correct data
entry mistakes

BIS310: Week 8

Providing Feedback
1.

Status Information

2.

Prompting Cues

3.

Keeps users informed of what is going on in system

Displaying status information is especially important if the
operation takes longer than a second or two
Best to keep as specific as possible

Error and Warning Messages

Messages should be specific and free of error codes and jargon

User should be guided toward a result rather than scolded
Use terms familiar to user
Be consistent in format and placement of messages

BIS310: Week 8

Providing Help
Place yourself in users place when designing help
Guidelines
Simplicity
Help messages should be short and to the point

Organization
Information in help messages should be easily absorbed by
users

Demonstrate
It is useful to explicitly show users how to perform an
operation

BIS310: Week 8

Designing Dialogues
Dialogue
Sequence in which information is displayed to
and obtained from a user

Primary design guideline is consistency in

sequence of actions, keystrokes and
terminology
State Transition Diagram

BIS310: Week 8

Sample State Transition Diagram

BIS310: Week 8

The Process of Finalizing Design

Specifications

Deliverables and Outcome

Set of physical design specifications
Contains detailed specifications for each part of the
system

BIS310: Week 8

Assignment 5: Input/Output Design

Sample reports: outputs created from your
prototype system OR your design
Sample Input forms (Web-based)
Sample of help functions