Chapter : 17

Strategies for
Successful Business
and Group Meetings

MQ
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Course Outline
S.
No.

Final
Chapter Exam Q.
No.
No.
Chapter Heading

1
2
3

11
12
13

1,2
3,4
5

14

15

16

17

9,10

18

11

19

12

Introduction
Short Reports
Long (Formal) Reports
Proposals
Strategies for Successful Speaking and
Successful Listening
Strategies for Successful Informative and
Persuasive Speaking
Strategies for Successful Interpersonal
Communication
Strategies for Successful Business and Group
Meetings
The Job Application Process - The Written Job
Presentation
The Job Application Process - Interviews and
Follow-Up

Date
July
July
July
July

2, 2012
4, 2012
9, 2012
11, 2012

July 16 & 25, 2012

July 30, 2012
August 1 & 5, 2012
August 6 & 8, 2012
13
15

Assignment

Group 1:
Chap 18 The Job
Application Process - The Written Job
Presentation
Group 2: Chap 19 The Job Application
Process - Interviews and Follow-Up
Action 1: group assignment communication
Action 2: Date finalization
Action 3: sharing of presentation
Action 4: presentation
Print 6
Visuals 2
Presentation
7
Sunday first 3 partcipants sms

1. Group a
1. Jahanzaib
2. Rashid
3. Jawed
4. Abid shah
5. Ali shareef
6. Rehan mughal
2. Group b
1. Abdul fateh
2. Mudassir
3. Usman
4. Jawad
5. Ali murtuza
6. Arif shamim

PREVIEW
Background information on groups
Purposes and kinds of Meetings
Solving Problems in Meetings or Groups
Leadership Responsibilities in meetings
Participant Responsibilities in Meetings

BACK GROUND INFORMATION ON

GROUPS
Group Meeting:
Purposive discourse between two or more people

Types of Group meeting

Informal Group
Unplanned, free flowing meetings or get togethers for social
purposes which may later develop into formal meetings

Formal Group
These are task oriented groups, often search for solution to
problems, look for a course of action, make
recommendations to a higher authority

FORMATION OF GROUPS
forming

Storming

Norming

Performing

Orientatio
n phase
Group
tries to
get
started

Members
begin to
stake out
their
positions;
they
begin to
have
conflicts
and
argument
s

Progress
begins
here.
Members
work to
solve
conflicts
and
recognize
acceptabl
e kinds of
conduct

Here the
group
begins to
achieve
its goals

Phases of Problem Solving

Orientati
on

Discussions are free flowing, questions are

numerous

conflict

Members offer their opinions, evidence to

support
At this stage conflicts occur

Emergen
ce

Open exchanges continue; search for solution

starts, compromises occur

Solutions

Positive attitude, now is the time to complete the

task and agree upon a solution

Suggested
solution
meetings

This meeting occurs to evaluate the

suggested solutions to a problem

Problem
Solving
Meetings

Groups try several attempts to fnd a

solution
The course to reach a solution is
unique to every group

seek to clarify, to make something

clear, to give information

Informational
meetings

PURPOSES AND KINDS OF MEETINGS

Authorization for a
Committee

Methods of Solving
problems in
Meetings

The information comes from

an authorized person which
asks you to form a
committee

Background analysis

The above should include

who, what, when, where
and why

Solution discovery

Solution Analysis

Choice of action

Methods of Solving problems in Meetings

This is the
execution
phase,
where we
keep in mind
timelines
and costs
involved

Choice of action

Arrive at a
solution
Work on the
pros and
cons of all
the previous
solutions
listed
Use rational
approach

Solution Discovery

Establish
Criteria
List possible
solutions
through
brainstormin
g

Solution discovery

Background Analysis

State the
problem or
question in
an
affirmative
tone
Defne and
limit the
problem
Collect facts
on the
history of
the problem

LEADERSHIP RESPONSIBILITIES IN
MEETINGS

Kinds OF leadership
LEADERSHIP RESPONSIBILITIES
Planning steps before the meeting
Procedures during the meeting
Follow up after the meeting

Kinds of leadership
1. Authoritarian

Shows contempt of some members

Dominates the discussion
Praises those who agree with him
Speaks often and loudly
Issues orders and commands
Suggests that he has authority

Kinds of leadership
2. Leaderless
Shared leadership
Allows high ability people to run the
meeting
This is rarely benefcial as someone to
guide should be avialable

Kinds of leadership
3. Democratic / Participative
Goal is to help the group to make the
best possible decision
Others are listened and are given
authority to conclude
Facilitate productive discussions
Invite minorities
Clarify vague statements

Leadership responsibilities

PARTICIPANT RESPONSIBILITIES IN
MEETINGS