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Chapter 2

Attitude

PERSONAL DEVELOPMENT for Life & Work

Slide 2

CHAPTER 3

Objectives
After completing this chapter, you should be
able to:
1. Define attitude and explain its importance in the
workplace and in life.
2. Explain how attitudes are developed.
3. Describe how experiences and circumstances
impact attitudes.
4. Take positive steps to improve your attitude.
5. Describe how your attitudes influence others.
6. Describe how the attitudes of others impact you.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

Slide 3

3.1 Attitude Is Important


Attitude:
Is your outlook on life.
Is reflected in how you respond to people and
events.
Drives your behavior.
Can attract others to you.
Can signal others to avoid you.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

SLIDE 4

Five Things to Remember About


Attitude
1. You control only what you think.
2. Attitudes can and do change over time.
3. Your attitude affects others.
4. Attitudes of others affect you.
5. Attitudes are unique because they are developed
as a result of emotion.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

SLIDE 5

Benefits of a Positive Attitude


A positive attitude
Says to others, I can achieve
success.

Is liberating.

Helps you achieve goals and attain


success.

Builds greater inner power and


strength.

Empowers you to succeed faster and Helps you see the glass as half full
more easily.
instead of half empty.
Gives you more energy.

Enables you to overcome difficulties


and move on with your life.

Inspires and motivates others.

Leads you to greater happiness in


life and work.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

Slide 6

Change Your Attitude


When you change your attitude, you
automatically change:
Your perspective.
The way you interpret things.
The decisions you make.
The actions you take.
The results you get.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

Slide 7

Improve Your Attitude


Follow these tips to improve your attitude:
Visualize the attitudes you want to improve.
Resolve to adopt those attitudes you want to
improve.
Use the image of your ideal self as a model for
your behavior.
Create a positive atmosphere around you.
Surround yourself with positive people.
Celebrate your successes.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

Slide 8

3.2 Attitudes Are Contagious


A workers attitudes and values help to
determine:
How focused and dedicated the worker will be.
How the individual will fit into the workplace team.
How effective the individual will be in developing
trust, and positive relationships with coworkers and
customers.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

SLIDE 9

Productive vs. Nonproductive


Attitudes
Productive Attitudes

Nonproductive Attitudes

Enthusiastic

Interested

Envious

Sarcastic

Confident

Considerate

Disrespectful

Angry

Kindhearted

Easy-going

Conceited

Agitated

Supportive

Patient

Apathetic

Impatient

Helpful

Friendly

Rude

Pessimistic

Cheery

Engaging

Fearful

Anxious

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

Slide 10

Your Attitude Influences Others


Attitudes are catching:
Be aware of the influence you have on others.
One individual can spark a change in an entire
group.
We are inspired to follow and emulate our chosen
role models.
A positive attitude and high morale contribute to
effective job performance.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

Slide 11

Attitudes of Others Affect You


To cope with the negative attitudes of others:
Ignore what you see and hear that is negative.
Walk away from negative situations.
Be aware of the influence others have on you.
Control your negative reactions and feelings toward
others.

PERSONAL DEVELOPMENT for Life & Work

Chapter 3

Slide 12

Food for Thought


It has been said that a
positive attitude is one
of the most important
factors that influence a
persons success on
the job.

1. Do you agree with this


statement? Why or why
not?
2. How might an employer
judge the attitude of a
prospective employee?

PERSONAL DEVELOPMENT for Life & Work

Chapter 3