Sie sind auf Seite 1von 40

NAUMAN SALEEM 071

HUMAN RESOURCE

OUR PROFILE
Started its Operations in
January 2001
Ufone Became a Part of the
Emirates Telecommunication
Corporation Group in 2006.
HUMAN RESOURCE

OUR PROFILE
Currently owned by ETISALAT
with the Customer base of More
than 20.5 million Subscribers
UFONE Promises its customers to
stay Ahead, Developing and
Evolving, to go Beyond their
Expectations
HUMAN RESOURCE

MISSION
TO BE THE BEST CELLULAR
OPTION FOR YOU

HUMAN RESOURCE

VISION
To be the Quality Cellular
Service Provider of choice,
Using Sound Business
Practices while Enhancing the
Quality of Life of the
Community
HUMAN RESOURCE

OUR OBJECTIVES

To Be Affordable
Best Coverage Throughout
Pakistan
Advanced & Innovative
Service
Best Employment
Option
For
HUMAN RESOURCE

ORGANIZATIONAL
STRUCTURE
Board Of Directors
CEO
Project Director

Marketing
&
Sales

Customer
Care

HR
&
Admin

Information
System

Information
technology

Finance

Quality
Assurance

Engineering

HUMAN RESOURCE

OUR MANAGMENT
ABDUL AZIZ (President& Chief Executive
Officer)
NAVEED KHALID BUTT (Chief Officer)
MUHAAMAD ASLAM KHAN (Chief
Technical Officer)
MUHAMMAD NADEEM KHAN (Chief
Financial Officer)
ABDUL REHMAN (Senior Manager Human
Resources)
HUMAN RESOURCE

DEPARTMENTAL
DIVISION

Marketing Department
Finance Department
Human Resource Department
Customer Care Department
Information System Department
Engineering Department
Quality Assurance
Information Technology
HUMAN RESOURCE

COMPETITOR ANALYSIS

HUMAN RESOURCE

COMPETITOR
ANALYSIS

customer satisfaction

ufone
jazz
telenor
zong

employee motivation
call rates
signals
0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%
HUMAN RESOURCE

HAVE A LOOK WHAT WE


OFFER

HUMAN RESOURCE

HAVE A LOOK WHAT WE


OFFER

HUMAN RESOURCE

HAVE A LOOK WHAT WE


OFFER

HUMAN RESOURCE

HUMAN RESOURCE
MANAGEMENT

IRFAN ALI

019
HUMAN RESOURCE

Human Resource
Management

Human Capital Act As Nerves System


Of The Organization.
Their People Are Their Greatest
Asset

HUMAN RESOURCE

Human Resource
Management
Our Main Focus Was Remained On How The
Human Capital At UFONE Is Being:
Recruited.
Selected.
Utilized.
Compensated.
Evaluated & Trained To Achieve
Company Goals.
HUMAN RESOURCE

Human Resource
Management
Staff of Ufone
consists of world
Compensation & class Professionals

Benefit plan is
developed to
ensures employees
motivation.
They Believe to Train
& Develop employees

Clearly defined
Recruitment &
Selection Policy

Collaborative and
mutually supportive
work environment
Team of professionals
for Expertise &
Collaboration
Performance
Management and
Reward System

HUMAN RESOURCE

Human Resource
Management
HR DEPARTMENT
HR
Training ,
Developm Operation
s
ent

Outsourc
e
Operation

HUMAN RESOURCE

HUMAN CAPITAL AT
UFONE

1700 Permanent Employees, More Than 2500


Contractual Employees
UFONE Complies With Equal Employment
Opportunity
Predefined Job Description
Annual And Six Month Performance Appraisa
Average Age Of UFONE Employee Is 32 Years
Average Salary Is 20000
HUMAN RESOURCE

RECRUITMENT
PROCESS
1.

We Have Got Your Application

2.

We Are Looking At Your Profile Agains


A Relevant Position

3.

Initial Screening & Assessments

HUMAN RESOURCE

RECRUITMENT
PROCESS

4. Sharing Your Profile With The


Hiring Function
5. The Interview
6. Selection, Offer & Joining
HUMAN RESOURCE

SCHEDULING
INTERVIEW
1. First interview
2. Second interview
3. Third Interview

HUMAN RESOURCE

RECRUITMENT & SELECTION


1. INTERNAL RECRUITMENT

Employees Are Recruited From Within The


Organization

Benefits
. Promotion
. Job posting for any vacant position
. Rehiring
HUMAN RESOURCE

RECRUITMENT &
SELECTION
2. EXTERNAL RECRUITMENT
Very Important Thing to Give Chance to New Talent
for improvement

METHODS OF EXTERNAL RECRUITMENT


1. Private Employment Agencies
2. Advertisement Agencies
3. Direct Applicants
HUMAN RESOURCE

FUNCTIONS OF HRM

HUMAN RESOURCE

FUNCTIONS OF HRM

Human Resource Department Is Being Headed


By
The HR Executive Designated As Chief Of Huma
Resource Department. According To UFONE
Their
Belief Is That
"Their People Are Their Greatest Asset.
HUMAN RESOURCE

FUNCTIONS OF HRM
1. Primary Functions
1. Staffing
.Job analysis
.Human resource planning
.Recruitment & selection
HUMAN RESOURCE

PRIMARY FUNCTIONS
2. Training And Development
Organization Development
Career Development
Performance Appraisal

HUMAN RESOURCE

PRIMARY FUNCTIONS
3. Compensation Management
Monetary Benefits
Non Monetary Benefit
4. Safety & Health
HUMAN RESOURCE

SECONDARY FUNCTION

Interaction Of Human Resource


Research & Development In HR

HUMAN RESOURCE

FUNCTIONS OF HRM

STAFFING

HUMAN RESOURCE

JOB ANALYSIS
Job Analysis Is Systematic Exploration Of Activities Within
A Job. It Is A Technical Procedure Used To Define The
Duties, Responsibilities, And Accountabilities Of Job.
Experts Do Job Analysis After Acquiring Information From
Candidates Through Interviews Through Form
At UFONE Pay Packages, Compensations, Job
Descriptions, Job Specifications, Job Evaluation Are Made
On The Bases Of Job Analysis
HUMAN RESOURCE

JOB ANALYSIS
Following Steps Are Taken

Obtain Documentary Information Such As


Procedure Manuals And Written Instruction.

Ask About More General Aspect Such As The


Job Purposes, Main Activities.

Ask The Jobholders About The Job.

Observe The Job Holders To See What They


Actually Do.
HUMAN RESOURCE

Information Collected in Job


Analysis
Work activities
Worker-oriented activities
Machines, tools, equipment, and work
aids used
Job-related tangibles and intangibles
Work performance
Job content
Personal requirements for the job
HUMAN RESOURCE

3. COMPENSATION
STRATEGIC PAY PLANS
Direct Financial Payments
Salaries
Incentives
Commissions
Bonuses
Medical allowances/ hospitalization
Pension Plans
HUMAN RESOURCE

Thank U

HUMAN RESOURCE

Now its all about


you
if you have
any questions..???
say it all
HUMAN RESOURCE