Beruflich Dokumente
Kultur Dokumente
Module 13
LIS 580: Spring 2006
Instructor- Michael Crandall
Roadmap
May 9, 2006
Team
A group of people committed to a common
purpose, set of performance goals, and
approach for which the team members hold
themselves mutually accountable.
G.Dessler, 2003
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Virtual Team
Virtual Team
Groups of geographically and/or organizationally
dispersed coworkers who interact using a
combination of telecommunications and
information technologies to accomplish an
organizational task.
Virtual teams may be temporary, existing only to
accomplish a specific task. Or they may be
permanent and address ongoing matters.
Membership is often fluid, evolving according to
changing task requirements.
G.Dessler, 2003
May 9, 2006
Group Dynamics
Group Norms
The informal rules that groups adopt to
regulate and regularize group members
behavior.
Group Cohesiveness
The degree of interpersonal attractiveness
within a group, dependent on factors like
proximity, similarities, attraction among the
individual group members, group size,
intergroup competition, and agreement
about goals.
G.Dessler, 2003
May 9, 2006
Interpersonal Skills
Conflict management skills
Collaborative problem solving skills
Communication skills
Management Skills
Develop and establish goals
Control, monitor, provide feedback
Set work roles and assign tasks
G.Dessler, 2003
May 9, 2006
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Workforce Diversitys
Effects on Teams
Fresh and multiple perspectives on issues
help the team identify creative or unique
solutions and avoid weak alternatives
The difficulty of working together may make it
harder to unify a diverse team and reach
agreements
Although diversitys advantages dissipate with
time, the added-value of diverse teams
increases as the team becomes more
cohesive
Prentice Hall, 2002
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Checklist 13.1
How to Build a Productive Team
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Source: Adapted
from Steven
Rayner, Team
Traps: What
They Are, How to
Avoid Them.
National
Productivity
Review. Summer
1996, p. 107.
Reprinted by
permission of
John Wiley &
Sons, Inc.
FIGURE 133
G.Dessler, 2003
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Checklist 13.2
Symptoms of Unproductive Teams
Nonaccomplishment of goals.
Cautious, guarded
communication.
Lack of disagreement.
Malfunctioning meetings.
Conflict within the team.
G.Dessler, 2003
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Coaching, not
bossing
Help define, analyze,
and solve problems
Encourage
participation by
others
Serve as a facilitator
Respecting fellow
team members
Trusting fellow team
members
Putting the team first
G.Dessler, 2003
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Druskat, V.U. & J.V. Wheeler. (2004). How to Lead a Self-Managing Team
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G.Dessler, 2003
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Storming
Questions typically arise regarding who is leading
the team and what its structure and purpose
should be.
The leader ensures that team members continue
to learn and eventually exercise leadership skills.
G.Dessler, 2003
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Performing
A period of productivity, achievement, and pride as
the team members work together to get the job
done.
Adjourning
G.Dessler, 2003
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Team
TeamWork
Work
Approach
Approach
Organizational
Organizational
Policies
Policies
Employee
Employee
Skills
Skills
G.Dessler, 2003
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Designing Organizations to
Manage Teams
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FIGURE 135
G.Dessler, 2003
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Cons
G.Dessler, 2003
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Source: Adapted from information provided in Irving James, Group Think: Psychological
Studies of Policy Decisions and Fiascos, 2nd ed. (Boston: Houghton Mifflin, 1982).
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FIGURE 137
G.Dessler, 2003
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Next Time
Guest Lecturer:
Martha Choe, Director of Global Libraries
Program, Bill & Melinda Gates Foundation
Read the articles, and come prepared to
discuss library leadership issues
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