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Slide 1.

Chapter 1
The nature of business and management
research and the structure of this book

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.2

By the end of this chapter you


will be able
Be able to outline the purpose and distinct focus of
management research;
Be able to place your research project on a basic-applied
research continuum according to its purpose and context;
Understand the stages you will need to complete (and
revisit)as part of your research process;
Have an interview of this books purpose and structure;
Be aware of some of the ways you can use this book,

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.3

Introduction to the research process


Things to consider
Realities and pitfalls of research
Approaches, strategies and methods
Techniques and procedures for data collection and
analysis
Appropriate use of information technology

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.4

Terminology
Methods The techniques and procedures used to obtain data
Methodology The theory of how research should be undertaken

Saunders et al. (2009)


Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.5

Some ways in which the term


research is used wrongly
Just collecting facts or information with no
clear purpose;
Reassembling and reordering facts or
information without interpretation
As a term to get your product or idea
noticed and respected.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.6

Research definition
Like any other term of social science there is no
agreement in the literature on how research should be
defined. It means different things to different people.
Nevertheless, from the many different definitions
presented, there appears to be agreement that:
Research is a process of enquiry and investigation.
It is systematic and methodical.
Research enhances knowledge (Hussey and Hussey,
1997).
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.7

Research definition
Maylor and Blackman, (2005, p. 5) define research as, A
systematic process that includes defining, designing, doing
and describing an investigation into a research problem.
Having said that research subsequently includes the
process of inquiry, investigation, examination and
experimentation. These processes have to be carried out
systematically, diligently, critically, objectively and
logically. The expected end results would be to discover
new facts that will help to deal with the problem situation

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.8

Research definition
A definition for research from the Oxford
Advanced Learners Dictionary of English
(Hornby, 1995) is broadly stated as a
careful study or investigation, especially in
order to discover new facts or information.
It is evident that all the previous definitions
agree with what has been clarified by
Hussey and Hussey above
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.9

Research purpose

The specific aims of most research usually depends on what is being


investigated. Nevertheless, generally speaking, the purpose of research
can be summarised as follows (Hussey and Hussey, 1997):
To review and synthesise existing knowledge
To investigate some existing situation or problem
To provide a solution to a given dilemma or problem
To discover and analyse more general issues
To generate a new system
To explain a new phenomenon
To create a new knowledge
A combination of any of the above.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.10

The nature of research


Definition:
Something that people undertake in order to find things out
in a systematic way, thereby increasing their knowledge
Saunders et al. (2009)

Characteristics:
Data are collected systematically
Data are interpreted systematically
There is a clear purpose to find things out
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.11

What does it suggest systemically and to


to find out things
systematic suggests that research is based
on logical relationships and not just beliefs.
to find out things suggests there are a
multiplicity of possible purposes of your
research. These may include describing,
explaining, understanding, criticizing, and
analyzing.
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.12

Features of business and management


research (1)
Managers draw on knowledge from other disciplines
Managers are more likely to allow access if they see
commercial or personal advantage
Managers now tend to be as educated as the researchers
Managers require research to have some practical
consequence
Easterby-Smith et al. (2008)
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.13

Definition of research in
Business and management
Sekran (2003) defined research in business
as an organized, systematic, data-based,
critical, objective, scientific inquiry, or
investigation into a specific problem,
undertaken with the purpose of finding
answers or solutions to it

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.14

Definition of research in
Business and management
Saunders et al defined business and
management research as undertaking
systematic research to find out things about
management and business.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.15

Features of business and management


research (1)
Key debates
Knowledge production
(Modes 1, 2 and 3 knowledge)
The relevance gap
Evidence based management
Basic and applied research
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.16

Mode one
Mode one knowledge creation emphasizes
research in which the questions are set and
solved by the academic interests,
emphasizing a fundamental rather than
applied nature, where there is little if any
focus on utilization of the research by
practitioners.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.17

mode two
Mode two emphasizes a context for research
governed by the world of practice, highlights of
collaboration both with and between practitioners.
Based upon this it has been argued that research
within the mode two offers a way of bringing the
supply side of knowledge represented by
universities together with the demand sides
represented by the business.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.18

Mode three
Knowledge production focuses on apperception of the
human condition as it might become its purpose being to
assure survival and promote the common good at various
levels of social aggregation. This emphasizes the
importance of broader issues of human relevance of
research. Consequently, in addition to research that satisfies
your intellectual curiosity for its own sake, the findings of
business and management research might also contain
practical implications, and these findings may have societal
consequences far broader and complex than perhaps
envisaged by mode 2.
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.19

Relevance gap
Draw attention to concerns resulting from the separation of
knowledge producers from knowledge users. This had the
effect of introducing a schism or what call the relevance
gap which they argue, has become more marked over
recent years, more encouragingly, academic management
research can be seen as a design science. Its mission being
to develop valid knowledge to support thoughtful,
designing practitioners. From the design science
perspective the main purpose of a cadmic research is to
develop valid knowledge to support organizational problem
solving in the field.
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.20

Features of business and management


research (2)
Basic and applied research

Sources:
authors experience; Easterby-Smith et al. (2008); Hedrick et al. (1993)
Figure 1.1 Basic and applied research
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.21

The research process (1)


Stages of the research process
Formulating and clarifying a topic
Reviewing the literature
Designing the research
Collecting data
Analysing data
Writing up
Based on Figure 1.2: Saunders et al. (2009)
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.22

The research process (2)


Factors to consider
The impact of your personal feelings and beliefs
Access to data
Time and other resources
Validity and reliability of the data
Ethical issues

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.23

Purpose of the book


To help you undertake research by being
Clear about what you are doing
Why you are doing it
The associated implications of what you are about
to do

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.24

Overview of the Chapters (1)


Tutorials for data analysis software
Smarter Online Searching Guide
Terminology that is defined and explained
Examples of research projects
Checklists for focused guidance
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.25

Overview of the Chapters (2)


Each Chapter contains:
A summary of key points
Self- check questions and answers
Review and discussion questions
References and further reading
A case study that highlights real research issues
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.26

Final Sections

Bibliography
Appendices
Glossary
Index

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.27

Summary: Chapter 1
Business and management research
Is transdisciplinary
Engages with both theory and practice
Involves undertaking systematic research
Should be undertaken with rigour
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.28

Summary: Chapter 1
The book acts as a guide to the research process
by providing:

a series of research examples


checklists to help you acquire relevant knowledge
review and discussion questions
self-check questions - and answers
guidance as you generate material for your project report

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 1.29

And finally..

there is no one best way for


undertaking all research

Saunders et al. (2009)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

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