General Guide of Notebook Maintenance

Trouble Shooting
1. No Power

9. Hard Drive Test Error

2. Battery Can not Be Charged

10. CD-ROM Driver Test Error

3. No Display

11. USB Port Test Error

4. LCD No Display or Picture Abnormal

12. PC Card Socket Test Error

5. External Monitor No Display or Color Abnormal

13. Mini-PCI Socket Test Error

6. TV Test Error

14. Audio Failure

7. Memory Test Error

15. LAN Test Error

8. Keyboard (K/B) Touch-Pad (T/P) Test Error

General Guide of Notebook Maintenance

*1: No power definition
Base on ACPI Spec. We define the no power as while we press the power button, the system cant leave S5 status
or none the PG signal send out from power supply.
Judge condition:
Check whether there are any voltage feedback control to turn off the power.
Check whether no CPU power will cause system cant leave S5 status.
If there are not any diagram match these condition, we should stop analyzing the schematic in power supply sending
out the PG signal. If yes, we should add the effected analysis into no power chapter.

*2: No display definition

Base on the digital IC three basic working conditions: working power, reset, Clock. We define the no display as
while system leave S5 status but cant get into S0 status.
Judge condition:
Check which power will cause no display.
Check which reset signal will cause no display.
Check which Clock signal will cause no display
Base on these three conditions to analyze the schematic and edit the no display chapter.

Keyword:
S5: Soft Off
S0: Working
For detail please refer the ACPI specification

General Guide of Notebook Maintenance

Example for Main Voltage Map
When power button is pressed ,nothing happens ,power indicator does not light up.
L7

Power In
PJ501

PF501,PD501
PL501,PL502

PD503

PWR_VDDIN

PQ502
PR501
PR502

PU6,PD4,PR20

+5VA

PU502

+3VA

L509

(Discharge)
PD504

D/VMAIN

PU5
PF503,PU14,PU15,
PD6~PD9,PQ508,PQ507,PQ509,
PQ510,PL508,PL509
PF502,PL504
PU4,PD2

(Charge)

PF1
PL1
PL2
PQ6
PQ7

L508

+3VA_KBC

PD502

ADINP
PU8
PD507
PU501
PL507
PR511
PD3

+3.3VDACVDD

L507

L1

+3VS

+NB_AVDD2
+3VS_LCD

U517

Q1

+VCCA
+2.5VDDA

PU10,PQ13,PD5

+1.2VLDTA

+3VSB

L513
PU1

+3V

L25

+3VS_USB
+3V_MII

L521

+3V_LAN
PU3

(Discharge)

BATTERY

+5VS

L21,L512

+5VS_CDROM

L30,L520
PQ504,PQ505,PL506,PD1
PR510,JO5,JO6,PJO1

+5VSB

U504
PU2

+2.5VSB

+5VS_HD

L530,R712
L532,L33

PF504,PJO505,PU16,PU17,PU18
PD508,PD11,PL510,PR91,PR96
PD12,JO503,JO504,JO505

+LCDVCC

PU12

+CPU_CORE

PL503,PQ503,PL506
PR507,JO3,JO4,PJO
2

+NB_AVDD1

+5V

U4
U506
U7

AVDD
+AMP_5V

USB0VCC5
USB1VCC5
USB2VCC5
USB3VCC5

General Guide of Notebook Maintenance

1 No Power
When power button is pressed ,nothing happens ,power indicator does not light up.
No Power

Check the following signals if they are correct using an oscilloscope

to check one at a time and test.
Battery

Is the
Notebook connected
to power (Either AC adaptor
or battery)?

No

Signal

Connect
AC adaptor
or battery

BATT
BATT_T
BATT_V
D/VMAIN

ADINP
ADINP_1
ADINP_2
ADEN#

Yes
Try another known good battery
or AC adapter.

Power
OK?

Yes

Where
From Power Source
Problem(First use
AC to power it)

Check the following signals if they are correct using an

oscilloscope to check one at a time and test.

Replace the faulty

AC adaptor or
Battery.

AC Adaptor

No

Replace
Motherboard

Signal

Board-level
Troubleshooting

D/VMAIN
PWR_VDDIN
LEARNING

+5VA
+3VA

General Guide of Notebook Maintenance

2 Battery Can not Be Charged
When the battery is installed but the battery status indicate LED display abnormal.

Battery can not Charge

Board-level
Troubleshooting
Is the
notebook connected
to power (AC adaptor)?

No

Connect
AC adaptor.
Replace
Motherboard

Yes

1. Make sure that the battery is good.

2. Make sure that the battery is installed properly.

Battery charge
OK?
No

Yes

Correct it.

Check the following signals one at a time and

Test.

Signal
ADINP
ADINP_[1,2]
LI_OVP
I_LIMIT
CHG_I
BATT
BATT_V
BATT_T
BATT_C
BATT_D
BATT_DEAD

General Guide of Notebook Maintenance

3 No Display
There is no display on both LCD and VGA monitor after power on although the LCD and monitor is known-good.
No Display

Monitor
or LCD module
OK?

No

Replace monitor
or LCD.
Board-level
Troubleshooting

Yes
Make sure that CPU module,
DIMM memory are installed
Properly.

Display
OK?

Yes

Correct it.

No

No

1. Try another known good CPU

module, DIMM module And BIOS.
2. Remove all of I/O device (HDD,
CD-ROM.) from motherboard
except LCD or monitor.

Display
OK?
No

Replace
Motherboard

If 378 Port
Have error code

Yes

Check system clock and reset

circuit.

1. Replace faulty part.

2. Connect the I/O device to the
M/B one at a time to find out
which part is causing the problem.

To be continued
Clock and reset checking

Yes

According error
Cord to repair

General Guide of Notebook Maintenance

4 LCD No Display or Picture Abnormal
There is no display or picture abnormal on LCD or monitor.

VGA Controller Failure

Board-level
Troubleshooting
1. Confirm LCD is good and check the cable
are connected properly.
2. Try another known good LCD

Display
OK?

Yes

Replace faulty
LCD

Replace
Motherboard

One of the following signals one at a time and test.

Signals:
No
Remove all the I/O device & cable from
motherboard except extended LCD.

Display
OK?
No

Yes

Connect the I/O device & cable

to the M/B one at a time to find
out which part is causing the
problem.

+3VS
D/VMAIN
+LCDVCC
IXOUT2
LCD_ID[0:2]
TXOUT[0:2]+
TXOUT[0:2]TXOUTCLK1+
TXOUTCLK1ENPBLT
ENAVDD
BLADJ

General Guide of Notebook Maintenance

5 External Monitor No Display or Color Abnormal
There is no display or picture abnormal on monitor.

VGA Controller Failure

1. Confirm monitor is good and check the cable

are connected properly.
2. Try another known good monitor

Display
OK?

Yes

Replace faulty
monitor.

Board-level
Troubleshooting

Replace
Motherboard
to check the following signals one at a time and test.

No
Signals:
Remove all the I/O device & cable from
motherboard except extended monitor.

Display
OK?
No

Yes

Connect the I/O device & cable

to the M/B one at a time to find
out which part is causing the
problem.

+5VS
CRT_RED
CRT_GREEN
CRT_BLUE
CRT_DDDA
CRT_HSYNC
CRT_VSYNC
CRT_DDCK

General Guide of Notebook Maintenance

6 TV Test Error
There is no display or picture abnormal on TV.

TV Controller Failure

Board-level
Troubleshooting
Confirm TV is good and check the cable
are connected properly.

use an oscilloscope to check the following signals

Display
OK?

Yes

Replace faulty cable

Signals:

No

Replace Motherboard.

+3VS
PCI_RESET#
TVD[0:11]
TVCLK
TVCLKR
SPCLK1
SPD1
TVHS
TVVS
TV_14M

General Guide of Notebook Maintenance

7 Memory Test Error
Extend DDRAM is failure or system hangs up.
Memory Test Error

1. If your system installed with expansion

DDR SO-DIMM module then check
them for proper installation.
2. Make sure that your DDR SO-DIMM
sockets are OK.
3. Then try another known good DDR
SO-DIMM modules.

Yes

Test
OK?

Board-level
Troubleshooting

Replace the faulty DDR

SDRAM module.

Signals:

No
If your system host bus clock running at
266/333/400 MHZ then make sure that DDR
SO-DIMM module meet require of PC
2100/2700/3200.

Yes

Test
OK?
No

Replace
Motherboard

Replace the faulty DDR

SDRAM module.

Use an oscilloscope to check the signals one at a time.

+2.5V
DDR_WEA#
+DDR_VREF
DDR_WEB#
CKEA
CPU_CS[0:3]#
CKEB
DDR_RASA#
SMBDATA
DDR_RASB#
SMBCLK
DDR_CASA#
DDR_BAA [0,1]
DDR_CASB#
DDR_BAB [0,1]
MEMADD_A[0:13]
MEMADD_B[0:13]
DDR_CLK [0,1,4,5,6,7]
DDR_CLK [0,1,4,5,6,7]#

General Guide of Notebook Maintenance

8 Keyboard (K/B) Touch-Pad (T/P) Test Error
Error message of keyboard or touch-pad failure is shown or any key does not work.

Keyboard or Touch-Pad
Test Error

Board-level
Troubleshooting

Is K/B or
T/P cable connected to
notebook
properly?

Yes

Correct it.

use an oscilloscope to check the signals one at a time and test

after each replacement.
Replace
Motherboard

No

Signals
Try another known good Keyboard
or Touch-pad.(Internal or external)

Test
Ok?
No

Yes

Replace the faulty

Keyboard or
Touch-Pad

+3VA
+3VA_KBC
LPC_LAD[0:3]
SERIRQ
PCI_KBC_CLK
KO[0:15]
KI[0:7]
T_CLK
T_DATA
XIN
XOUT

General Guide of Notebook Maintenance

9 Hard Drive Test Error
Either an error message is shown, or the driver motor continues spinning, while reading data is from or
writing data is to hard drive.

Hard Driver
Test Error
Board-level
Troubleshooting
1. Check if BIOS setup is OK?
2. Try another working drive.
use an oscilloscope to check the signals one at a time
Re-boot
OK?

Yes
Replace the faulty parts.
Replace
Motherboard

No
Check the system drive for proper
installation.

Re - Test
OK?
No

Yes

End

Signals:
+5VS
IDE_D_PDCS1#
+5VS_HD
IDE_D_PDIAG
PCI_RESET#
IDE_D_PDCS3#
IDE_RST#
IDE_D_PDD[0:15]
IDE_D_PDDREQ
IDE_D_PDIOW#
IDE_D_PDIOR#
IDE_D_IORDY
IDE_D_PDDACK#
IDE_D_IRQ14
IDE_D_PDA[0:2]

General Guide of Notebook Maintenance

10 CD-ROM Drive Test Error
An error message is shown when reading data from CD-ROM drive.

CD-ROM Driver
Test Error

Board-level
Troubleshooting

1. Try another known good compact disk.

2. Check install for correctly.
use an oscilloscope to check the signals one at a time

Yes

Test
OK?

Replace the faulty parts.

No

Replace
Motherboard

Check the CD-ROM driver for proper

installation.

Re - Test
OK?
No

Signals:

Yes
End

+5VS
IDE_D_SDCS1#
+5VS_CDROM
IDE_D_SDIAG
PCI_RESET#
IDE_D_SDCS3#
IDE_RST#
IDE_D_SDD[0:15]
IDE_D_SDDREQ
IDE_D_SDIOW#
IDE_D_SDIOR#
IDE_D_IORDY
IDE_D_SDDACK#
IDE_D_IRQ15
IDE_D_SDA[0:2]

General Guide of Notebook Maintenance

11 USB Port Test Error
An error occurs when a USB I/O device is installed.

USB Test Error

Board-level
Troubleshooting

Check if the USB device is installed

properly.

Test
OK?

Yes

use an oscilloscope to check the following signal one at a time

Correct it

No

Replace another known good USB device.

Re-test
OK?
No

Yes

Correct it

Replace
Motherboard

Signals:
+5V
+2.5V
+2.5V_USB
+3V
+3V_USB
+VCC_USB_0
+VCC_USB_1
+VCC_USB_2
+VCC_USB_3
USBP[0:3]+
USBP[0:3]-

USB0VCC5
USB1VCC5
USB2VCC5
USB3VCC5
USBCLK_SB
USB_OC[0:3]#

General Guide of Notebook Maintenance

12 PC-Card Socket Test Error
An error occurs when a PC card device is installed.
PC-Card Socket
Test Error
Board-level
Troubleshooting
1. Check if the PC CARD device is installed
properly.
2. Confirm PC card driver is installed ok.
use an oscilloscope to check the following signal one at a time.
Test
OK?

Yes

Correct it

Replace
Motherboard

No
Signals
Try another known good
PC card device.

Re-test
OK?
No

Yes

Change the faulty

part then end.

+3VS
VCCA
VPPA
PCI_AD[0:31]
PCI_RESET#
PCI_C/BE#[0:3]
PCI_FRAME#
PCI_IRDY#
PCI_TRDY#
PCI_DEVSEL#
PCI_STOP#

PCI_INTB#
PCI_GNT0#
PCI_SERR#
PCI_PERR#
PCICLK_CARD
PCI_PAR
PCI_REQ0#
CLKRUN#
PCI_LOCK#
SERIRQ

General Guide of Notebook Maintenance

13 Mini-PCI Socket Test Error
An error occurs when a PC card device is installed.
Mini-PCI Socket
Test Error
Board-level
Troubleshooting
1. Check if the Mini-PCI CARD device
is installed properly.
2. Confirm Mini-PCI driver is installed ok.
use an oscilloscope to check the following signal one at a time
Test
OK?

Yes

Correct it

Replace
Motherboard

No
Signals
Try another known good
Mini-PCI card device.

Re-test
OK?
No

Yes

Change the faulty

part then end.

+5VS
+3VS
PCI_AD[0:31]
LPC_LAD[0:3]
PCI_C/BE#[0:3]
MINIPCI_PD
PCI_INTC#
PCI_MINI_CLK
PCI_REQ2#
PCI_IRDY#
CLKRUN#

PCI_SERR#
PCI_PERR#
PCI_INTD#
PCI_INTC#
PCI_RESET#
PCI_GNT2#
PCI_PAR
PCI_FRAME#
PCI_TRDY#
PCI_STOP#
PCI_DEVSEL#

General Guide of Notebook Maintenance

14 Audio Failure
No sound from speaker after audio driver is installed.
Audio Drive Failure

Board-level
Troubleshooting

1. Check if speaker cables are connected properly.

2. Make sure all the drivers are installed properly.

Test
OK?

Yes

use an oscilloscope to check the following signal one at a time

Correct it.

No

Signals

1. Try another known good speaker,CD-ROM.

2. Exchange another known good Audio/touch
pad/card Read board.

Re-test
OK?
No

Replace
Motherboard

Yes
Correct it.

+5VS
+AMP_5V
AOUT_R
AOUT_L
ROUT+
ROUTLOUT+
LOUTLINE_OUT_L
LINE_OUT_R
SPK_OFF
AVDD

MIC_INT
MIC_EXT

General Guide of Notebook Maintenance

15 LAN Test Error
An error occurs when a LAN device is installed.

LAN Test Error

Board-level
Troubleshooting

1. Check if the driver is installed properly.

2. Check if the notebook connect with the
LAN properly.

Test
OK?
No

Replace
Motherboard

Yes

use an oscilloscope to check the following signal one at a time and

Test.

Signals
Correct it.

+3V
+3V_LAN
LAN_MTXD[0:3]
LAN_MRXD[0:3]
LAN_MRXDV
LAN_MRXER
LAN_MRXC
LAN_MTXE
LAN_MTXC
LAN_DCLK
LAN_DADAIO
LAN_COL

LAN_CRS
LAN_TXP
LAN_TXN
LAN_RXP
LAN_RXN