ADVICE FROM A SUCCESS

STORY
D E R I V E D F R O M T OYO TA
METHOD

1. GOOD WORK STARTS FROM

DIFFICULTY
If abnormality is found, stop production, find out the real cause, then improve.
( Abnormality is a chance to improve, not a thing to avoid.)

Difficulty / Trouble

Finding out the Real

Cause

Improve

Make invisible problem visible.

When faced with difficulties/crises, solve the problem with patience.
(Keep trying, never give up)

2. FAILURES ARE BETTER THAN

NOTHING
Act without
fearing failures

Challenge
again and
again

Grow up

Make successful formula from failure experience (Try, reflect, and try
again (Failure is a stepping stone to success)
Doing something is the most important thing. By doing something,
situation becomes clear.
The cycle develops people :Challenge => Fail =>Reflect on Failure =>Improve =>Try Again
=>Different Failure =>Improve Again =>Challenge

3. ENTHUSIASM IS THE SYNONYM OF

PERSEVERANCE
Working means doing until complete and understood.
It couldnt be done because you havent done until done.
Find out real
cause

Cannot be found

Havent looked
until found

4. THINK OF ACTING WITH THE

MIND OF MAKING EXCUSES
Production
revolution

Find an answer you can

carry out, and do

Clear problems
one by one
Achieve the
revolution

Dont make unachievable a presumption. Think how you can

achieve.
Whatever it takes is the key word of success.
No
Think how to
Find a way
presumption
achieve
With
presumption

Give up
before trying

Cant
achieve

Try and
successful
Nothing I
can do
about it

5.QUESTIONING REPEATEDLY BRINGS OUT IDEA

-BASICS OF PROBLEM SOLVING Repeat asking why/ how. Good report has 5 or more answers to
why.
Dont decide it is the best when you havent even compared .

6. SATISFACTION LEADS TO CONCEIT

Good result
from
improveme
nt

Not
satisfied

Improve
again

Improve
further

Satisfie
d

Stop
advancing

Maintain
the same

Advance
with time
Left
behind

Without improvement, waste will increase. It is not too much to say

that doing wasteful working is the start to improve your job.
8 wastes:
1

Waste from fault, adjusting

Lower quality & higher cost from making faulty or adjusted

products.

Waste from over-production

Producing more than it can actually sell.

Waste of finishing

Unnecessary finishing that doesnt improve speed /accuracy

of process

Waste from transportation

Unnecessary transport, keeping, transfer & long transport

Waste from over-stock

Too much work-in-progress an stocking

Waste from movement

Movements of people and machineries that doesnt add

values to products.

Waste from waiting

Waiting from previous process, watching and break downs of

machines.

Waste from industrial waste

To dispose a lot of industrial waste make us spend money and

cause environment problems.

7. BAD NEW FIRST

Solve problems while small
Leave normal, concentrate on abnormal
Superiors should be useful than powerful
Problem that is still too small to take serious becomes too big to
handle in no time

8. NUMBERS ARE NOT ABSOLUTE

Dont judge just from documents. See the actual site, confirm the fact,
then make decisions.
Open
information
Teamwork speeds
up work

Good
circulation

Share
information

Contribute ideas to
further
improvement

Hide
information
No teamwork

Bad
circulation
No ideas
because no

Monopolize
information

9. CHANGE THE SYSTEM IN WHICH

MISTAKES ARE MISSED
Think
should be
able

Blame yourself,
accuse others

Troubled with
frequent
mistakes

Still
unable
to do

Unable to do
natural things

Understand its
difficult

Find out why

unable to

Improve
the system

Less mistake in Logical Behaviour

Doing natural things thoroughly is the best thing to do
Natural things means things that should be done

Able to
do

10. PRODUCTION STARTS FROM

SORTING
Sorting means you can have what you want immediately.
Things/Info:

Take time to sort

out

Lazy to
sort out

Looking
for it

Good start

Taking it
out

Carrying it

Bad start

Whole organizations will be sloppy if superior is sloppy.

5S is the basics of work Toyota method
Looking for something is not work. Increase efficiency by sorting out.

11.PUT CONSCIOUSNESS ON DOING

THAN LETTING IT BE
Being improved the S.O.P by operators themselves, so that they can
keep up with it.

12. EVERYONE TOGETHER IS THE

STRONGEST FIGHTING SPIRIT
Ideas from many, that one, brings out more efficient improvement.
Make networks of people.

13.PRIORITY ON THE ACTUAL SITE AND

PRODUCT

Seeing is believing, doing is improving.

Trust the site than words, see the site carefully like a detective.
Boss goes and sees the site before he calls up his subordinate.
I cannot do. Is the synonym of I dont want to do.

14. BE INSPIRING, NOT DOMINATING

Persuade the key person.
People are judged by their passion, not position.
Be useful, not powerful.

15. GAIN SUPPORT THAN AUTHORITY

Be a person can take action, than know well.
When following up, do it thoroughly.
Showing is the best explanation.
Quicker to make others understand by showing your action, than
telling your theory.

16. GIVE IDEAS WHEN COMPLAINING

Alternatives idea persuade people
Point Out

Think
Alternative
Plan

Ignore

Point Out
Only

Notice
Problem

Dont Notice

Improve on
Their Own
Only