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CONTROVERCY
In 2003 some packets of Cadbury
Dairy Milk were found to be infested
with worm.
Suffered loss of sales of 3-5%.
Prevention taken:
Compensation provided to the
customer who had bought the
worm-infested chocolate.
Double packaging done
Brand Ambassador: Amitabh
CAMPAIGNS
Just for Kid - Kid in all of us
:Children in every adult
After the introduction of Kit Kat by
Nestle to the market
Real taste of life - Real taste of
everyone's life : Brand proximity
with the common man.