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Interpersonal Communication

Dinda Amanda Zuliestiana

The Nature of IPC


1. Interdependent individuals
Connected
Actions of one impacts the other

2. Inherently relational
Defines the relationship
Varies depending on the relationship

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Why Study Interpersonal


Communication (IPC)
Personal success
Social success
Professional success

Copyright 2013, 2009, 2006 Pearson Education,


Inc. All Rights Reserved

The Nature of IPC


1. Interdependent individuals
Connected
Actions of one impacts the other

2. Inherently relational
Defines the relationship
Varies depending on the relationship

Copyright 2013, 2009, 2006 Pearson Education,


Inc. All Rights Reserved

The Nature of IPC (cont.)


3. Exists on a continuum
Impersonal

Interpersonal

Social role information


Social rules
Social messages

Personal information
Personal rules
Personal messages

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Inc. All Rights Reserved

The Nature of IPC (cont.)


4. Involves verbal and nonverbal messages
5. Takes place in varied forms
Face to face
Computer mediated
Synchronous occur simultaneously, in real
time
Asynchronous do not occur in real time

6. Involves choices (choice points)


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Inc. All Rights Reserved

Elements of IPC
1. Source receiver
2. Encoding decoding
3. Messages
Metamessages
Feedforward
Feedback

4. Channels

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Elements of IPC (cont.)


5. Noise

Physical
Physiological
Psychological
Semantic

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Elements of IPC (cont.)


6. Context

Physical
Temporal
Social-psychological
Cultural

7. Ethics

Copyright 2013, 2009, 2006 Pearson Education,


Inc. All Rights Reserved

Copyright 2013, 2009, 2006 Pearson Education,


Inc. All Rights Reserved

Principles of IPC
1. IPC is a transactional process
An ever-changing, circular process
Interdependent elements; each element affects
the other

2. IPC is purposeful
3. IPC is ambiguous

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Inc. All Rights Reserved

Principles of IPC (cont.)


4. IP relationships may be symmetrical or
complementary
Symmetrical individuals mirror each others
behaviors
Complementary individuals engage in different
or opposite behaviors

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Inc. All Rights Reserved

Principles of IPC (cont.)


5. IPC refers to content and relationship
6. IPC is a series of punctuated events
We break down continuous interactions
No clear cut beginning or ending
What is stimulus and what is response?

7. IPC is inevitable, irreversible, unrepeatable

Copyright 2013, 2009, 2006 Pearson Education,


Inc. All Rights Reserved

Fakultas Ekonomi dan


Bisnis
School Economics and
Business

Telkom
University

14

Creating the great business leaders

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