Beruflich Dokumente
Kultur Dokumente
of
Public
Communicatio
n
Public communication is an
empowering activity
A mastery of public communication skills
enables one to present clearly complex
information and be understood by all
members of the audience.
Public communication is an empowering
activity because mastery of the necessary
skills puts one where one wants to be
whether it be getting a job of being
promoted or simply making people believe
and getting their trust.
Two-person or
Dyadic
An informal conversation
Formal conversation
Large group
Successful communication
begins
1. When the speaker can
clearly perceive the nature of
the problem or the topic at
hand
2. When he applies his know
ledge to help bring about the
objective
THE LISTENER
To be an effective participant in a
communication situation, the listener must
be physically, mentally, and emotionally
prepared to the listener to the speaker
message. In the process, he must study
the strengths and weaknesses of the
speakers message before reacting to it;
he must respond to the message when
given opportunity by asking questions or
by acknowledging some information; and
he must be able to recall facts, names and
ideas when needed.