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CSC Proprietary
Presentation Purpose
CSC - Accenture
GCCS - CAD - CT (CSC)
EC&C (Accenture)
Local CAD
Region EC&C
Admin
Users
Server
Operation & Developers
Client Installation
Servers/ Databases
Workstation
For Reference Only
Slide 4 s
CSC Proprietary
Local Admin Training
Revised 6/20/2007
Service Delivery Model (Cont’d)
GROUP NAME
Example: IS~GIU~EMS~LN Support
2 Parts: IS~GIU~EMS = ADO (cannot be removed)
LN Support = Short descriptive name (20 character limit)
FIRST STEP:
❏ Check to see if user’s name appears in DuPont’s Address Book.
If it does, ask the user whether it is her/her account:
If it is the same user, TRANSFER THE ACCOUNT:
Request an ADO~Admin group change from the current Local Admin if
necessary (call Local Admin or send email). You cannot make any of the
changes below until your ADO~Admin group manages the account.
Request a mail move if necessary (contact helpdesk)
You or the user can request the ID and password (contact helpdesk)
You MUST update SBU if not done before the account is transferred.
You MUST update Internet Domain if applicable to your SBU
You or the user MUST update the site information
The user should also update other information (such as address or
telephone number)
If it is not the same user, REQUEST A NEW ID:
Return to Local Admin Request database to request the new ID
Note: If you are transferring a user to another ADO~Admin group, please notify that group (send
email to entire group or call one of the local admins in the group).
Note: Do not predict what a new person’s internet address will be. It’s possible there is already a
person listed in the ECD with the same name who has another type of email account. If so, a
Uniqueness Qualifier ( - 1 ) will be added to the new account.
*Refer to “Every user must have valid Company Name, Organization, Site & SBU Info” in Notes Central.
Records Manager/Janitor
❏ When you request new email accounts in the DuPont domain, we
ask that you develop a process within your organization to
communicate the Lotus Records Manager/Janitor training
information and documentation to new DuPont employees and
contractors. We have had several calls from contractors who
were not aware of records management or how the Lotus
Records Manager/Janitor works on an individual's email
account.
❏ The examples below show the naming structure for the US (AE)
region; however, the same naming rules apply for all regions.
Scenario ID Name
DuPont employee who is NOT a Joe B Smith/AE/DuPont
Developer (has one ID only)
Remember: Do not delete account if user has moved from one SBU/site to another.
Transfer the account.
❏ The Request Web User function will allow you to request that a user be
registered for Web access.
❏ You will be able to choose existing Notes users from any one of the five
DuPont Lotus Notes Address Books:
DuPont
DuPont Legal
DPT
Solae
Pioneer
❏ You will also be able to choose people from the ECD—Justmail, Other
nonNotes Address Book.
❏ You may request as many as 250 people names (no groups) at one time.
❏ You will be able to sort your request list and calculate the number of users
being requested.
❏ You will be able to view the directory of current Web users from the main
navigator panel. Click the “Web User Inquiry” button and interrogate a list
of current Web users.
questions.
Access Levels
❏ No Access: Denies access to database
❏ Depositor: Allows users to compose or paste new documents into
the database; however, they will not be allowed to access their
documents or other documents.
❏ Reader: Allows users to read existing documents only. Users will
not be able to create new documents nor edit existing ones.
❏ Author: Allows users to edit documents for which they are listed as
owners. The ability to create or delete documents can be optionally
given or taken away using the check boxes at the bottom of the ACL
dialog box. A user can be added as an owner of a document by
another user. Even if they did not create the document, they will be
able to edit it.
❏ People Responsible: Select the appropriate Sponsor, Owner and Custodian(s) from
the dropdown lists.
❏ Owner Accountability:
Owner Approval—DISO: Default is YES
Owner Approval—Risk:
Select DISO risk from dropdown list
Select YES or NO for Sarbanes Oxley sensitivity
Owner Approval—Comments: Optional field
❏ Developer contact: Select from dropdown list. This is the person to contact if there
are technical questions.
❏ Developer contact phone: List DUCOM number and external number
❏ Submit Request for Owner Approval: When the request is submitted, a note is
sent to the database owner requesting approval. Once the owner approves the request,
the request is sent to CSC for implementation. If the owner denies approval, the owner
and Local Administrator must discuss what must be done to achieve owner approval.
The Local Admin and the developer also receive a copy of the approval request.
(Note: If the Local Admin who submits the request is the owner, no further approval is
required.)