Handover failures troubleshooting report

Suggested by: Alex Hsiang

Presented by: Lamia Hrikich
Khaoula El Janati

Zone Information
Case1 analysis &
troubleshoothing
Case2 analysis &
troubleshoothing
Case3 analysis &
troubleshoothing
Case4 analysis &
troubleshoothing

Zone Background
Information

Zone Name

Zone 1

Site Number

Cell Number

21

Site List Of Zone:

eNodeBName

CellName

eNodeBID

CellID

LocalCellID

SectorID

Longitude

Latitude

Azimuth

Bandwith

CA045_L

CA045_L1

110045

-7.639838

33.535798

30

10M

CA045_L

CA045_L2

110045

-7.639838

33.535798

180

10M

CA045_L

CA045_L3

110045

-7.639838

33.535798

320

10M

CAS135_L

CAS135_L1

110135

-7.640478

33.543198

10M

CAS135_L

CAS135_L2

110135

-7.640478

33.543198

120

10M

CAS135_L

CAS135_L3

110135

-7.640478

33.543198

240

10M

CAS251_L

CAS251_L1

110251

-7.632258

33.533398

30

10M

CAS251_L

CAS251_L2

110251

-7.632258

33.533398

110

10M

CAS251_L

CAS251_L3

110251

-7.632258

33.533398

260

10M

CAS252_L

CAS252_L1

110252

-7.642368

33.538098

10M

CAS252_L

CAS252_L2

110252

-7.642368

33.538098

155

10M

CAS252_L

CAS252_L3

110252

-7.642368

33.538098

240

10M

CAS252_L

CAS252_L4

110252

-7.642368

33.538098

20M

CAS252_L

CAS252_L5

110252

10

-7.642368

33.538098

155

20M

CAS252_L

CAS252_L6

110252

11

-7.642368

33.538098

240

20M

CAS467_L

CAS467_L1

110467

-7.640973

33.527031

20

10M

CAS467_L

CAS467_L2

110467

-7.640973

33.527031

110

10M

CAS467_L

CAS467_L3

110467

-7.640973

33.527031

210

10M

Case1 analysis

Neighboring
relations are
configured

The target PCI in

handover command
is 37, which is the
best one in MR.

Case1 troubleshooting
Problem:
Handover
delay

Action:Accelerate
handover : CIO

UE received the HO
command but random
access process failed

Case2 analysis

Neighboring
relations are
configured

At this point, it would

be better if the UE has
been served by
CAS1048_L2(RSRP &
RSRQ are better)

Cross
coverage

Case2 troubleshooting
This problem doesnt concern neighboring relations. Its related to one of these problems:

Problem1:Handover
delay
Action1:Accelerate
CIO. Therefore, the UE
will be promptly served
by CAS1048_L2.

Problem2:Cross
coverage
Action2:Change the tilt
in cell CA045_L2 from
4 degrees to 6 degrees.
In this way, the
coverage of this eNodeB
will be limited, and UE
will be so far to choose
it.

Problem3:A NAS
message is detected
Action3:Act in the
Core Network

Case3 analysis

UE send MR with PCI 41

frequently, but no HO
command sent from
eNodeB.

When UE measured
2nd best N-Cell with
PCI 71, eNodeB send
HO command.
RSRP=53-140=-87

Must check
neighboring
relations

Case3 analysis

Sector2 has configured CAS093_L3,CAS251_L1,CAS251_L3 as intrafrequency neighboring cells.

Case3 analysis

Sector2 has configured CAS093_L3,CAS251_L1,CAS251_L3 as external neighboring cells.

Case3 troubleshooting

Problem1:Handover
delay

Problem2:Weak
coverage: poor SINR

Action1:Accelerate CIO

Action2:Change the tilt in cell

CAS251_L3 from 4 degrees to 6 degrees,
to improve coverage. Therefore the UE
wont need to handover.

Case4 analysis
HO to PCI 35 which isnt the best N-Cell in MR.

neighboring
relations
arent
configured

As shown, the UE send

MR with the cells PCI is
62 which has the
strongest signal, eNodeB
didnt respond

Case4 analysis

After checking the neighboring relations, we found that CAS191_L3 doesnt exist.

Case4 troubleshooting
.

Problem:
Missing
neighoring

Solution: Add missing

neighboring cell relation and retest

again in the HO failure point

CONCLUSION
Generally, Handover failure problem is due to:

Handover
delay

Bad physical
configuration

Weak
Coverage

Cross
Coverage

Missing
neghboring
relations

Core network
problem

Thank You