Global Citizen

Leadership
Program
PGDM, PGDMeBiz

season 2015 - 16

Global citizen leader

Self & socially aware individual able to work
courageously & collaboratively to take on
boundary spanning challenges
Who can transform organizations while
transforming themselves
A continual & agile learner able to step into new
environments & empathize from multiple
perspectives
Seeks to transform the world from a positive &
collaborative mindset
Not confined by local paradigms when
developing solutions

Global citizen leader

contd.

Key words

Self & socially aware

courageous & collaborative
takes on boundary spanning challenges
transforms organizations
also transform themselves
continual & agile learner
empathize
positive & collaborative mindset
not confined by local paradigms

GCL framework
4 part framework to help students to
build their capability to:
lead themselves
work effectively with others
enact creative &
conscientious change
act on all the above

Social Innovation
Leadership Characteristics

Lead self
Students should become self aware
(through the social identity map
core chosen
given)
Make them optimistic
Learning oriented
( 4 learning tactics codified knowledge from books
/
learning conversations thru coaching / learning by doing
thru experience / reflections thru writing journals)
Resilient
(learning curve, heros journey)
Critical reflection
Humble

Collaborate
Empathetic
(through emotional intelligence
exercise)
Connector
Persuasive
Good listener
(SBI - situation / behavior /
impact)
Flexible

Innovate

Careful observer
Integrative thinker
Experimenter
Resourceful
Visionary

Act

Courageous
Opportunities
Persistent
Adaptive
Result driven
Bias for action

GCL course
Process carries credit
Part of regular curriculum
Attendance compulsory

GCL project
The GCL project will engage students
in the process of developing
an innovative
socially relevant
Enterprise
It is a 5 month project running
through 3 training sessions

Module 1

(26th Oct 15 to 8th Jan 16)

During this 2 month period

1. Students will create a project plan
2. Find inspiration
3. Search
4. Define opportunity spaces

Module 2

(Jan 16 to Mar 16)

During this 2nd , 2 month period

1. Students will develop solutions
2. Pitch for their enterprises

Module 1

(26th Oct 15 to 8th Jan 16)

contd.

I. LEADING SELF (theory)

Leadership essentials
Awakening
Connecting & collaborating
Covered in the sessions 26 th & 27th Oct (weschool)
II. DESIGN THINKING (theory)
Understanding stakeholders
System mapping
gap mapping
Covered in the sessions 26 th & 27th Oct (weschool)

Project
(between Oct 15 & Jan 16)

STEPS (students to execute under Faculty

facilitation)
1. assigned Opportunity Statement
(corporate
projects)
2. read Trend report (site provided)
3. create stakeholder map
4. complete critical research (2
pages)

Project
(between Oct 15 & Jan 16)

6. create project plan

7. gather insights
8. identify patterns & themes
9. define the opportunity spaces
(which will come out of combining
2 themes)
10. create the presentation

Checks & follow ups

Faculty to meet up with students
every Friday 10.00am to 12.00 noon
Students to discuss amongst themselves
every Wednesday 5.00 pm to 7.00
pm
Students to form google groups
(faculty to be included)

EVERY FRIDAY
FACULTY to PROVIDE FEEDBACK,
ENCOURAGE GROUP to REFLECT, &
LOOK for WAYS to IMPROVE.
STUDENTS to PRACTICE
REFLECTIONS & LOOK FOR WAYS
TO IMPROVE

Module 1

(between Oct 15 & Jan 16 )

contd.

Every week the students are to put in 4 hrs

each
2 hrs. work in the world - action
2 hrs. work in class
- alignment
While the action oriented work can be done
as a whole group, it is recommended that
students work as individuals or in pairs
to increase efficacy of their efforts.
In total each group is responsible of 32
hrs work per week

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping
Phase 2 inspiration gathering & research
insight gathering
Phase 3 opportunity analysis
Phase 4 refining opportunity spaces &
presentation

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping
27th Nov 15
1. Projects been given to groups
2. These spaces are large areas for exploration &
may include many potential solutions
3. The teams focus at this stage is not to try solve
all the issues, but use the space as a source of
inspiration eventually the team will generate
potential solutions that may satisfy some or all
of the needs in the opportunity space.

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping 27th Nov
15
4. Understanding global trends is imperative to
understand the connect between the local opportunities &
larger / wider issues
5. Starting point the world resources institute global
mega trends will have local manifestations in Mumbai, an
excel file listing sources for sector wise information
6. Group to read the linked document & choose & get an
understanding of which trends may affect groups
opportunity statement

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping
27th Nov 15
7. After an understanding of the opportunity statement &
related trends, group should make an informal stake
holder map
8. Team should spend time to do background research
into the project area. This research can be secondary
(articles, journals), &/or primary (interviewing
knowledgeable individuals)
9. Goal is to get a baseline understanding of the
opportunity statement

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping 27th
Nov 15 10. The research should enable the group to
answer:
a. who are the major stake holders in the focus area
b. what is the history of this focus area
c. what research has already been done in this area
d. what interventions in this area have already been
tried
11. Group should capture this research in a 2 page
report which should include insights on how the
research relates to the opportunity space

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping
27th Nov 15
12. After the initial research the group may wish to
update the opportunity statement because
research may have pointed out more opportunities, or
the group may realize that the original opportunity
space was too large or the group may find the
opportunity statement just fine as it is.
13. Once the opportunity statement is refined or kept
as it is the group should develop a plan for
researching & finding inspiration in this area.

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping
27th Nov 15 14. This plan should outline the:
what, how, where, & when of the PROJECT
it should include a detailed list of activities
eg. Observing local temporary labor market,
interviewing laborers, researching business engaging
labor.
where & when these will occur, & what would be the
expected deliverables

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project
scoping 27th Nov 15 15. This plan
should be in the form of a detailed outline
in word document, in excel spreadsheet,
or in Project planning software
all the activities & deliverable should be
captured

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping 27h Nov 15
Group to review the 1st phase of the project
1. Explain decision in developing the project focus &
opportunity statement
2. Present 2 page report which should include insights
on how the research relates to the opportunity space
3. Present the project plan (in full detail)
FACULTY to PROVIDE FEEDBACK, ENCOURAGE
GROUP to REFLECT, & LOOK for WAYS to IMPROVE

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 1 team building & project scoping 27th
Nov 15
students to be graded on following:
-

(1to5, 1 poor, 5 excellent)

Students initial research was complete & relevant

Students opportunity statement is of an appropriate scope
Students project plan is easy to understand & is of appropriate
detail
Students project plan will allow them to successfully complete all
tasks before the next training
TOTAL
THIS INSTANCE THE MARKS ARE FOR THE GROUP AS A WHOLE
(EACH STUDENT GETTING SAME AS THE GROUP)

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 2 inspiration gathering & research
11 th Dec 15
insight gathering
1. After the plan has been approved students in
this phase should collect inspiration for the
project.
Insights are to be gathered
through Interviews
through Observations &
through Research

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 2 inspiration gathering & research
11th Dec 15
2. goal is to gather as much information as possible
3. observe, take notes, photograph, videotape,
interview, conduct academic research
4. group should divide area to cover as much as
possible, check to see redundancy is avoided
5. group should review progress & share insights
weekly

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 2 inspiration gathering & research
11th Dec 15
6. group should share & review insights to see
themes & patterns begin to emerge
7. while information should be gathered as much as
possible ensure they are of high quality &
inspirational
8. important to find the right person to interview,
locate the right magazine article that supports
the insights that are being gathered

Module 1

(between Oct 15 & Jan 16 )

contd.

ROAD MAP (mile stones)

Phase 2 inspiration gathering &
research 11th Dec 15
9. long video should be edited to distil that
which is helpful for the insights
10. groups should also conduct traditional
academic research
11. The entire process should help the group to
focus on the broader view of the ecosystem

Module 1

(between Oct 15 & Jan 16 )

contd.

ROAD MAP (mile stones)

Phase 2 inspiration gathering & research
11th Dec 15
12. Groups should
a. conduct at least 5 interviews with various
stake holders
b. observe at least 3 different locations for
at least 2 hrs. each
c. draw at least 2 stakeholders map
d. draw at least 2 user journey maps

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 2 inspiration gathering &
research 11th Dec15 12. Groups
should
e. make at least 1 video
f. take many notes & many photos
g. read at least 10 relevant articles
h. generate at least 400 insights

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 2 inspiration gathering & research
Dec15
Deliverables

11th

1.Share some of the most important insights, photos, maps

2. Faculty to check whether a thorough job of investigation
done
3. Faculty to review the project plan for any changes in the
next
phase, & what are the plans for the opportunity analysis
process

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 2 inspiration gathering & research
Deliverables

11 th Dec15

students to be graded on following: (1to5, 1 poor, 5 excellent)

-Students collected relevant, insightful & inspirational information
-Students are able to articulate insights from their research
-Students used a variety of means for collecting information
-Students used a variety of means for recording & communicating
information
-Students have a broad & deep understanding of their project focus
-TOTAL

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 3 opportunity analysis

24th Dec15

1. Having collected inspiration & research students in a group will

unpack this information & identify opportunity spaces
2. In a room the team will physically post all their findings, on walls or
table
best photographs
snippets from videos
best quotes
best maps & graphs
best insights
best research

Important that they are all visual

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 3 opportunity analysis
Dec15

24th

3. Team then goes through a process of discussing

insights looking for patterns & defining

opportunities
4. After preparing the inspiration room, group
should engage in a multi hour discussion on the
project. Each member should present:
individual research
explain individual biggest idea & insight

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 3 opportunity analysis
Dec15

24th

5. These should be recorded on a chart or post it

notes, visible to all.

6. After all members have presented, the group
should look for overlaps, hidden linkages,
leverage points etc.
7. These should be grouped into themes.
Theme is an area of interest that contains several
insights

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 3 opportunity analysis
Dec15

24th

8.Allot at least an hour to discuss the themes & start to

define them.
9. Once the group has identified & agreed on several
themes or patterns in the research, the group should
refine build & combine these into Opportunities.
10. Not necessary that one uses every theme in the
activity, same theme can be used in more than
opportunity, look for themes that work together well &

reinforce a new opportunity

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 3 opportunity analysis
Dec15

24th

11. Opportunity spaces should be inspirational & wide

enough to have several potential solutions.
12. Opportunity statement should be a simple statement
supported by insights collected. It should not be a
predetermined solution.
13. They should be similar to the original opportunity
statements.
14. Preserve all the research, insights, themes, they will
be used during GCL Model 2

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 3 opportunity analysis
24th Dec15
Deliverables
1. Review with faculty advisor & present 3
opportunity spaces
2. Advisor to give feedback & reflections

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 3 opportunity analysis
Dec15

24th

Deliverables
students to be graded on following: (1to5, 1 poor, 5 excellent)
- Students identified multiple themes from their insight
collections
- Students presented three opportunities
- Students selected themes that are relevant to the
original project scope
- Selected themes are ripe / rich for innovation.
- TOTAL

Module 1

(between Oct 15 & Jan 16)

contd.

ROAD MAP (mile stones)

Phase 4 refining opportunity spaces &
presentation
8th Jan 16
1. Review opportunity space & work to refine them, by
improving word choice, & logic behind the insight space
2. Identify specific images that can be associated with
each space.
3. Groups will have to present their work from phase 1 to 4
of Module 1 to other groups during GCL December
session

Module 1

(between Oct 15 & Jan 16 )

contd.

ROAD MAP (mile stones)

Phase 4 refining opportunity spaces & presentation
8th Jan 16
4. Create a short 5 minutes presentation that covers
journey from identifying a focus
gathering inspiration
finding patterns & themes
defining final opportunity area
5. The presentation should be entertaining & informative
6. Should be in digital format which can be shared with a large
group (use ignite)

Module 1

(between Oct 15 & Jan 16 )

contd.

ROAD MAP (mile stones)

Phase 4 refining opportunity spaces &
presentation
8th
Jan 16
Deliverables
presentation

Module 1

(between Oct 15 & Jan 16 )

contd.

ROAD MAP (mile stones)

Phase 4 refining opportunity spaces & presentation 8th Jan 16
Deliverables
students to be graded on following: (1to5, 1 poor, 5
excellent)
- Students defined 3 appropriate opportunity spaces
- Opportunity spaces are logical relative to the insights
gathered & themes identified
- Students presentation communicates their process
clearly
- Students presentation was interesting / entertaining to
watch (tells a good story)
- TOTAL

Thank
you