Training methods at McDonalds

Presented By:
Vaishali Rathore
M.Com (Prev.)
The IIS University, Jaipur

Staffing
Staffing is the managerial function of filling and
keeping filled the positions in the organisation
structure. This is achieved by, first of all,
identifying requirement of work force, followed
by recruitment, selection, placement, promotion,
appraisal and development of personnel, to fill
the roles designed into the organisation
structure.

Training
Training is any process by which the aptitudes, skills
and abilities of employees to perform specific jobs are
increased. It is a process of learning new skills and
application of knowledge. It attempts to improve their
performance on the current job or prepare them for any
intended job.

The Training Process

Organizational Objectives
Needs Assessment
Training Objectives
Select the Trainees
Select the Training Methods and Mode
Choose a Means of Evaluating
Administer Training

About McDonalds
McDonalds is a leader in convenient foods
and beverages, with revenues of about $23
billion and over i.6 million employees
serving the customers world wide.
The company consists of the snack
business of Beverages and Foods.
McDonalds success is the result of superior
products, high standards of performance,
distinctive competitive strategies and the
high integrity of our people.

Training methods at McDonalds

The most used training methods that
McDonalds follow are given as:

On-The-Job Training
Job-Rotation
Lectures
Audio-visual based training

These training methods are often

practiced by entry-level workers or
crew members basically for the new
Employees.

Corporate HR, McDonalds, mostly use the questionnaire to get the

feedback of trainees but only 15% respondents are in favor of
questionnaire because in it there is a possibility of getting
inaccurate data and in this responding conditions are also not
controlled.

The feedback can evaluate the training effectiveness. It means that

kartavyayogis in the Corporate HR, McDonalds are well aware of
the importance of taking feedback after the training.

Should Bes:
There should be more than one feedback
session for improvement of performance of
employees.
Job enlargement and job enrichment should
be applied for retention of employees.

McDonald's guides all the actions according :a)To organizational values as working in team,
b)To feel passion for the work always offering
the best of themselves.

McDonalds
TODAY, MCDONALDS HAS
GROWN TO 25,000 RESTAURANTS IN
ABOUT 120 COUNTRIES SERVING 50
MILLION CUSTOMERS DAILY.
BECOMING THE LARGEST FAST FOOD
CHAIN IN ALL OVER THE WORLD.