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Manager
How
Activity
On
Management
Responsibilities
Setting
Management
Responsibilities
Coordinating
Activities ensuring
consistency and coordination between
departments within a business. (reduces
communication issues)
Controlling and Measuring
performance ensuring that each
department performs at the levels
expected. (set out in corporate objectives)
Mintzberg
Management Roles
Interpersonal
Roles
- Figurehead Symbolic leader of
organization i.e. Richard Branson (Virgin)
- Leader Motivating, selecting and
training staff.
- Liaison Linking with managers from
other branches and divisions.
Mintzberg
Management Roles
Informational
Roles
- Monitor collecting data relevant to
business organization.
- Disseminator sending data collected
to the relevant people within an
organization.
- Spokesperson Communicating with
media and other sources about the
organization.
Mintzberg
Management Roles
Decisional
Roles
- Entrepreneur The ideas person.
- Disturbance Handler Handling
issues within a business and anything
that will put a business at risk.
- Resource Allocator Deciding how
the business spends its money and
allocates physical and human resources.
- Negotiator representing the
organization in important negotiations.
Ie tenders
Leadership
What
Leadership
Leadership
Leadership Characteristics
Desire
Leadership positions in
Business
Directors
Managers
Supervisors
Worker
Leadership Styles
Autocratic
Leadership Styles
Democratic
Leadership styles
Paternalistic
Basically acting as a
father or mother in the business there will
be discussion around decisions but
ultimately they will make the final
decision. They find it hard to let go and
therefore staff can often lose motivation
as they feel like they have no real impact
on the business and its decisions.
Where might we see this style of
leadership used?
Leadership Styles
Laissez
McGregor's Theory X
and Theory Y
Douglas
Leadership Styles
What
Informal Leadership
This
Emotional intelligence
The
Emotional Intelligence
Four