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What mistakes did Chalon make as he took over this large North American division?
Set up monthly performance reviews for sales team and was very critical about
poor achievement
For him minimum standard of achievement was 110% of capabilities
Always upfront and very demanding and didnt want to encourage complacency
by praising
Even if 100% people didnt agree to his plans he took it for granted and instead
of asking for their views went ahead
Blunt in disapproving if he didnt get detailed reports or information which he
was expecting