CONFLICT

Submitted
By
s
la

Radhika
Sudheer
Surbhi
Lakshya
Sumit
Rahul
Mehak

WHAT IS CONFLICT?
Dictionary Meaning :- Disagreement, struggle,
fight,
incompatible
Conflict is any situation in which two or more parties feel
themselves in opposition. It is an interpersonal process that
arises from disagreements over the goals or the methods to
accomplish those goals.
Working together is not always easy and also it is said that it
is unhealthy when there is no conflict.

TYPES OF CONFLICT
There are two types of conflict that occur within the
organization:1. FUNCTIONAL CONFLICT:
. conflict which is healthy constructive disagreement between group or
individuals. The conflict which supports the goals of a group or individuals
and also improves its performance is Functional Conflict.
. Where functional conflict is present, people feel free to express their
opinions, and to challenge others ideas, beliefs, and assumptions.

2. DYSFUNCTIONAL CONFLICT :
Conflict which is unhealthy disagreement that occurs between
groups or individuals
Dysfunctional conflict is believed to reduce team performance
and member satisfaction, because it produces tension and
antagonism, and distracts people from their task
performance

Causes of conflict
Poor communications
Employees experience continuing surprises, they aren't
informed of new decisions, programs, etc.
Employees don't understand reasons for decisions, they
aren't involved in decision-making.

Causes of conflict
The alignment or the amount of resources is insufficient. There is:

Disagreement about ;who does what

Stress from working with inadequate resources.

Causes of conflict
3.Personal chemistry, including conflicting values or actions
among managers and employees, for example:

Strong personal natures don't match.

We often don't like in others what we don't like in ourselves.

Causes of conflict
Leadership problems, including inconsistent, missing, too-strong
or uninformed leadership (at any level in the organization),
evidenced by:

Avoiding conflict, passing the buck with little follow-through on

decisions.
Employees see the same continued issues in the workplace.
Supervisors don't understand the jobs of their subordinates.