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Value Metric Examples

New Patients scheduled within 4 weeks


Outside New Patient records received, reviewed, and imaged prior to clinic visit
Patient placed in room within 15 minutes of arrival
Patient clinic visit completed within 1 hour of check in
Surgeries scheduled within 1 day of appointment
Charge entry complete within 1 day of appointment
Reduction in the number of open symptom calls in Nurse inbox
Nurse symptom calls completed within 72 hours
Reduction in Medication errors
Picking a specific metric that supports upstream or downstream partners
Improving Patient Satisfaction indicators
Improving Employee Engagement indicators

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