Beruflich Dokumente
Kultur Dokumente
of Leadership
Umer Farooq
MBA(ENGG) 0834
1
Position
Position is lowest level of leadership
Never a leader at this level, only a boss
Have subordinates not team members
Rely on rules, regulations, policies and organization charts to control their people.
People will only follow within stated boundaries of their authority
Does not require effort or ability to achieve this level.
Your only influence comes by way of your job title--a poor substitute for influence.
Every leader aspire to grow beyond this level.
2
Permission
First real step into leadership
When you like people and treat them like individuals, you begin to develop
influence with them.
People do more than merely comply with orders and start to follow.
Build solid, lasting relationships.
Work together with their leader and change working environment
Agenda is not preserving position but instead its getting to know their people
and figuring out how to get along with them.
3
Production
Qualify and separate true leaders
Result oriented.
Not only productive individual but team also..
No one can fake Level 3.
Level 2 Level 3 jump requires self-discipline, work ethic , organization or
skill to be productive.
Take people to the next level of effectiveness.
Results of hitting level 3: work gets done, morale improves, profits go up,
turnover goes down, and goals are achieved.
4
People
Development
Leaders must transition from producer to developers
People are any organizations most valuable asset.
Leaders become great not because of their power but because of their ability to
empower others.
You now have more leaders on team
Focus on people development, 20% on personal productivity and 80% on
development.
Teamwork and performance goes to very high level here.
Level 4 leaders change the lives of people they lead.
5
Pinnacle
Highest and most difficult level of leadership.
Levels 1-4 can be learned.
Level 5 requires not only effort, skill and intentionality, but also a high level of
talent.
Only naturally gifted leaders ever make it to this level.
Create a legacy of leadership in organization they serve.
Reproducing place which make greatest impact of their lives.
Handle as many great challenges.
MBA(ENGG) 0812
Lead by example
Leader can get people to willingly follow them
Do what you say to build trust
Umair Anwar
Zafar Javed
Faisal Tariq
DR. W. Edwards Deming offered 14 key principles for management to follow for
significantly improving the effectiveness of a business or organization.
Constancy of Purpose
2
Adopt The New Philosophy
Awaken to the challenge, learn your responsibilities, and take on leadership for change
Understanding the Philosophy of never-Ending Improvement
Customer satisfaction
Managing for success instead of failure
Identify and remove barriers to achieving quality
Get everyone involved in the quality journey
Instead, minimize total cost. Move toward a single supplier for any one item, on a longterm relationship of loyalty and trust.
Improve constantly and forever the system of production and service, to improve quality
and productivity, and thus constantly decrease costs.
Improving the system
Management has responsibility for the system
Continual reduction of waste
Continual improvement in quality in every activity
Use of Control Charts, flow Charts, Check Sheets, Pareto Diagrams, Brainstorming,
Fishbone (cause and Effect), Histograms, Scatter Diagrams for managing quality
Shewhart Cycle Plan/Do/Check/Act
6
Institute training on the job
Build a foundation of common knowledge
Allow workers to understand their role
7
Adopt and institute leadership
8
Drive out fear
9
Break down barriers between staff areas
People in research, design, sales and production must work as a team to reduce the
problems of production
10
Eliminate slogans, exhortations and targets for the
workforce
Let people know exactly what you want
Dont make them guess
Dont let words and nice sounding phrases effective leadership
11
ELIMINATE ARBITRARY NUMERICAL TARGETS
Numerical targets are irrelavant
Focus on quality, not quantity
Continuous improvement in quality and productivity will motivate workers.
Substitute leadership
12
PERMIT PRIDE OF WORKMANSHIP
Allow everyone to express their potential
Treat all employees the same
Do not encourage the competition in the workplace
Everyone is the integral part of organizational success
13
ENCOURAGE EDUCATION
Employees must be up to date
Employees must grow
Encourage self improvement
Prepare for future changes and challenges
14
TAKE ACTION TO ACCOMPLISH THE
TRANSFORMATION
Put everybody in the company to accomplish the transformation.
Use of PDCA cycle
Create a vision and program to include and inspire every employee