INTERNET

INTERNET
TheInternetis

the global
system of interconnected
computer networks that use
theInternetprotocol suite
(TCP/IP) to link billions of devices
worldwide.

HISTORY
It

was conceived by the Advanced

Research Project Agency (ARPA) of the
US government in 1969 and was first
known as the ARPANET.
The goal of ARPANET is to create a
network that allow users to research and
could be routed or rerouted on more
directions through the used of internet.

WWW
an

information system on the

Internet that allows documents to
be connected to other documents
by hypertext links, enabling the user
to search for information by moving
from one document to another.

WEB BROWSER
it

is a software application for

retrieving, presenting, and traversing
information resources on the World
Wide Web. An information resource
is identified by a Uniform Resource
Identifier (URL).

HOME PAGE
It

is the introductory page of a

website, typically serving as a
table of contents for the site.

URL
are the method by which
documents or data are
addressed in the WWW.

Parts of URL

Common Domain Name

E-mail

Email
It is a transmission of messages
over communications networks.
Companies that are fully
computerized make extensive
use of email because it is fast,
flexible and reliable.

Parts of an
Email

Email Etiquette

Why do we need an e-mail

etiquette?

1.

Professionalism. By using proper

email language your company will
convey a professional image.

2.

Efficiency: emails that get to the

point are much more effective than
poorly worded emails.
Protection from Liability: employee
awareness of email risks will protect
your company from costly law suits.

3.

Important Email
Etiquette Tips

1. Be concise and to the point

2. Answer all questions, and pre-empt
further questions.
3. Use proper spelling, grammar and
punctuation.
4. Make it personal

5. Answer swiftly
6. Do not attach unnecessary files
7. Use proper structure and layout
8. Do not overuse the high priority option
9. Do not write in CAPITALS
10. Dont leave out the message thread

11. Read the email before you send it

12. Do not overuse Reply to All
13. Mailing> use the Bcc: field or do a
email merge.
14. Take care with abbreviations &
emoticons
15. Be careful with formatting

16. Take care with rich text and HTML

messages
17. Do not forward chain letters
18. Do not request delivery and read receipts
19. Do not ask to recall message
20. Do not copy a message or attachment
without permission

21. Do not use email to discuss confidential

information.
22. Use a meaningful subject
23. Avoid using URGENT and IMPORTANT
24. Avoid long sentence
25. Dont send or forward emails containing
libelous, defamatory, offensive, racist or
obscene remarks.

26. Dont forward viruses

27. Dont reply to spam
28. Use cc: field sparingly