HP LIFE E-Learning HP LIFE E-Learning Presentation Skills: First Global Cloud Solution For Education

HP LIFE e-Learning
First global cloud

solution
HP LIFE e-Learning
for Education
Presentation Skills
Office of Sustainability & Social Innovation (SSI)
Draft June 4th
Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Introduction
Presentation Skills
Agenda
Introduction
Presentation Preparation
Maintaining Audience Interest
Body Language and Voice Control
Managing Audience Expectations and Interactions
Conclusion
Objectives
Plan and prepare a well-structured presentation
Develop techniques to reduce anxiety and deliver presentations
with confidence
Create and maintain audience interest
Use effective verbal and non-verbal communication techniques
Use effective techniques for managing audience interactions
Presentation
Preparation
Presentation Skills
Preparation considerations
Gather data about:

What you want to
achieve with the Audience DNA
presentation
The environment
and logistics
Time available
It is important to spend time and effort preparing a

presentation
6
Six key questions
Consider the basics:

Who will be in your audience and
what are their interests and their
attitudes?
What are the key points you want
to communicate?
Where is the presentation taking
place and what are the
implications of the location?
When is the presentation taking
place and how much preparation
time do you need?
Why are you making this
presentation and what do you
want from the audience?
How will you prepare yourself and
how will you adjust your delivery
Who?
What?
Where?
When
?
Why?
How?
Audience success factors

Your audience must understand you
Your audience must remember your message
Your audience must act on your message
Your audience must tell others about your message
It is important to assess your audience

8
Presentation structure
Captivating
Opening
Messaging
Process
Transition to
opening
message
Purpose
Benefits for
Three key points
audience
Supporting data
Benefits for audience
Closing
Summarize key points

Call to action
Communicating the key messages

Focus on 1 to 3 key messages
Make them clear and concise
Match messages to audience
benefits
Provide supporting data
10
Tips for using PowerPoint slides

Use:
A company, simple, or
standard template
Only a few slides
A few sentences on each
slide
A few words in each
sentence
Graphics, diagrams, and
pictures for processes or
relationships
Avoid:
Clip art or cartoons
Copyright infringements
11
Effective Use o
f PowerPoint
Handling presentation anxiety

Practice
Take enough time to prepare and
practice an effective and
persuasive presentation
Practice
Prepare the location
Practice
Prepare yourself:
Develop an effective warm-up
routine
Have a solid nights sleep before
making a presentation
12
Maintaining
Audience Interest
Presentation Skills
Engaging and interesting your audience

Techniques for engaging and maintaining
interest
Refer to the
benefits
Encourage
audience
participation
Use effective
voice and
visual cues
Provide regular
summaries and
signposts
Use examples,
anecdotes,
and persuasive
language
14
Appealing to the intellect

Appeal to a persons intellect with:
Information that is concise, complete, and correct
Objective facts that can be verified
Concrete benefits
Supporting data and arguments that are logical and accurate
15
Appealing to the emotions

Vivid images and word pictures
Familiar, relatable examples
Common beliefs and shared values
Repetition
Positive and optimistic language
Enthusiastic and energetic attitude
16
Tips for maintaining audience interest

Before:
Provide an agenda or preview that raises their interest
Discuss the presentation with managers or leaders to make sure that they
encourage participation
During:
Observe reactions and respond to them
Show respect but maintain control
After:
Follow up with answers to any outstanding questions
Provide additional information
17
Body language and

voice control
Presentation Skills
Body language and appearance

Dress
Comfortable, appropriate, one level up
Posture
Stand tall, shoulders back, balanced,

audience line-of-sight
Movement and gestures
Natural, expressive, purposeful
Smile
19
Body movement
Why do you move?
Affects the tone of your presentation
significantly
Makes you look relaxed and releases
your energy
Draws and keeps the audiences
attention
How do you move?

Maintain eye contact while you are
making your transition
Be mindful of common mistakes
always move with purpose
Practice your body movement until it
feels natural
20
Eye involvement
The eyes are the window of
the soul.
21
Using your voice effectively

Pace
Volume
Pitch
Pause
Energy
Sentences
22
Vocal skills tips

Keep your voice as natural as
possible
Change speed, tone, and volume
for variety
Use your voice to indicate
interest and energy
Use reasonably short sentences
Pause from time to time:
Between thoughts
To allow for questions or comments
23
Cultural differences in body language and

voice control
What
24
are the cultural differences in:

Acceptable and unacceptable
humor
body language
eye contact
language
use of jokes or
3 minutes
Managing audience
expectations and
interactions
Presentation Skills
Getting started
Set clear expectations
Start on time
Establish credibility
Clarify purpose
Provide an agenda
Questions
26
Audience questions
An interesting presentation
will stimulate questions
from the audience
Questions can:
Add content to the presentation
Introduce more detail and clarify
Add to your credibility
Remain in control when

responding to questions
27
How to answer questions

Prepare in advance:
What type of questions will the audience
have?
Why are they asking a particular
question?
Listen carefully to each question:
Repeat or summarize it
Make sure the entire audience has heard
the question
Allow yourself enough time to respond
Verify that your answer was
sufficient by confirming it with the
person who asked the question
28
Handling questions
You have different options for handling questions:
At
the end of your presentation Helps you control time

During the presentation Keeps the audience engaged
At specific points during the presentation A good
compromise
If you do not know the answer, direct the person

to a source for the answer or offer to provide an
answer after the presentation
If the Q and A becomes too involved or turns into
a debate, suggest an offline discussion with the
interested parties after the presentation
29
Challenging audience behavior

When handling challenging audience
behavior, never, ever embarrass
the members of the audience who
are behaving in this way
Different types of challenging
behavior include:
Know-it-allsShow off their knowledge
HecklersInterrupt or are impolite
ComplainersObject or complain
SilenceDo not say anything
30
Best practices for managing audience

expectations and interactions
Discussion
What
are the best ways to manage audience

expectations?
What are the best ways to manage audience
interactions?
31
4 minutes
Conclusion
Presentation Skills
Agenda
Introduction
Presentation Preparation
Maintaining Audience Interest
Body Language and Voice Control
Managing Audience Expectations and Interactions
Conclusion
33
Action plan
Reflect on your own
presentation skills:
Write
down 3 to 5 strengths
Write down 2 or 3 weaknesses
Create an action plan for

continued
improvement
34
The journey of a thousand miles begins with one step.

Lao Tzu
35

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HP LIFE e-Learning

First global cloud

Gather data about:

It is important to spend time and effort preparing a

Six key questions

Consider the basics:

Audience success factors

It is important to assess your audience

Summarize key points

Communicating the key messages

Tips for using PowerPoint slides

Handling presentation anxiety

Prepare the location

Engaging and interesting your audience

Appealing to the intellect

Appealing to the emotions

Tips for maintaining audience interest

Body language and

Body language and appearance

Comfortable, appropriate, one level up

Stand tall, shoulders back, balanced,

Movement and gestures

Natural, expressive, purposeful

How do you move?

The eyes are the window of

Using your voice effectively

Vocal skills tips

Cultural differences in body language and

are the cultural differences in:

Remain in control when

How to answer questions

the end of your presentation Helps you control time

If you do not know the answer, direct the person

Challenging audience behavior

Best practices for managing audience

are the best ways to manage audience

Create an action plan for

The journey of a thousand miles begins with one step.

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