Beruflich Dokumente
Kultur Dokumente
Vishal (DM176)
Saurabh (FN102)
BC II Presentation
Interaction with
Foreign Clients
High Context
Low Context
Rule oriented
More knowledge is codified, public,
external, and accessible.
More interpersonal connections of shorter
duration
Knowledge is more often transferable
Task-centered
US, Germany, Switzerland, Scandinavian
Hofstedes Cultural
Variables
High
Low
context
context
Collectivistic Individualisti
c
Collectivis
m vs.
Individualis
m
Power
High
distance
Masculinity Femininity
vs.
Femininity
Uncertainty Weak
Low
Masculinity
Strong
HCC
HC Vs LC Business
Interaction
LCC
Rely on working
on their own.
Rely on precise
and literal
meaning.
Straight to the
point
After 15
minutes.........
Discuss
everything in
advance and
consider meetings
as just an official
ceremony to
announce them.
Timing is open
and flexible.
LCC to HCC
Nonverbal messages and gestures as
important as what is said.
Status and identity may be
HCC to LCC
Things can be taken at face value rather
than as representative of layers of
meaning;
Roles and functions may be decoupled
from status and identity;
Efficiency and effectiveness may be
served by a sustained focus on tasks;
Direct questions and observations not
necessarily meant to offend, but to clarify
shared goals
Indirect cues may not be enough to get
the other's attention
Modes of Interaction
Handling a telephonic
conversation
Donts
Use cell phones or
phones that pickup
background noise.
Assume everyone
hears your voice.
Allow the topic to
wander.
Shuffle papers, Tap
pencils, hum or other
noisy activities.
Indian
Pardon
Context
screwed up
back
but,
yesterday,
tomorrow
regard
did you
understand
me?
prepone
UK/US
Context
Indian
Pardon
Context
screwed up
back
but,
yesterday,
tomorrow
regard
did you
understand
me?
prepone
kindly repeat
UK/US
messed up
Context
ago(days),
before(hours
)
However,
Last day,
Next day
about this
issue
does that
make sense
for you?
Indian
Pardon
Context
screwed up
back
but,
yesterday,
tomorrow
regard
did you
understand
me?
prepone
kindly repeat
UK/US
messed up
Context
ago(days),
before(hours
)
However,
Last day,
Next day
about this
issue
does that
make sense
for you?
Indian
Pardon
Context
screwed up
back
but,
yesterday,
tomorrow
regard
did you
understand
me?
prepone
kindly repeat
UK/US
messed up
Context
ago(days),
before(hours
)
However,
Last day,
Next day
about this
issue
does that
make sense
for you?
Indian
Pardon
Context
screwed up
back
but,
yesterday,
tomorrow
regard
did you
understand
me?
prepone
kindly repeat
UK/US
messed up
Context
ago(days),
before(hours
)
However,
Last day,
Next day
about this
issue
does that
make sense
for you?
Indian
Pardon
Context
screwed up
back
but,
yesterday,
tomorrow
regard
did you
understand
me?
prepone
kindly repeat
UK/US
messed up
Context
ago(days),
before(hours
)
However,
Last day,
Next day
about this
issue
does that
make sense
for you?
Indian
Pardon
Context
screwed up
back
but,
yesterday,
tomorrow
regard
did you
understand
me?
prepone
kindly repeat
UK/US
messed up
Context
ago(days),
before(hours
)
However,
Last day,
Next day
about this
issue
does that
make sense
for you?
Indian
Pardon
Context
screwed up
back
but,
yesterday,
tomorrow
regard
did you
understand
me?
prepone
kindly repeat
UK/US
messed up
Context
ago(days),
before(hours
)
However,
Last day,
Next day
about this
issue
does that
make sense
for you?
THANK YOU