Beruflich Dokumente
Kultur Dokumente
CORPORATE SOCIAL
RESPONSIBILITIES
CHAPTER 1.
Business Ethics as Foundation of CSR
Case Analysis
A large American company participates in
a highly competitive industry. To meet the
competition and achieve profit goals, the
company has chosen the decentralized form
of organization. Each manager of a
decentralized center is measured on the
basis of profit contribution, market
penetration, and return on investment.
Failure to meet the objectives established by
corporate management for these measures
is not accepted and usually results in
demotion or dismissal of a center manager.
Case Analysis
An anonymous survey of managers in the
company revealed that they felt pressured to
compromise their personal ethical standards to
achieve the corporate objectives. For example,
certain plant locations felt the pressure to reduce
quality control to a level that could not ensure that
all unsafe products would be rejected. Also sales
personnel were encouraged to use questionable
sales tactics to obtain orders, including offering
gifts and other incentives to purchasing agents.
The chief executive officer is disturbed by the
survey findings. In his option, the company cannot
condone such behavior. He concludes that the