Chapter 6

Planning Your
Approach to CPS
Planning Your Approach
Component

Designing
Process

Appraising
Tasks

PLANNING
YOUR APPROACH
ELEMENTS OF APPRAISING TASKS

PEOPLE
Understanding the
People Involved

METHOD CONTENT
Understanding the Understanding the
Process Options Desired Results

CONTEXT
Understanding the
Situation
 Chapter 10
CPS as a Change
Method
 Some Benefits of Using
CPS
Increases likelihood of yielding productive results
on new and complex opportunities and challenges

Provides common problem-solving language

promoting teamwork and cooperation across
functions, cultures and disciplines; decreasing
time and costs associated with change

Provides a natural, flexible framework for

organizing tools and strategies easy to learn
and use because it fits peoples natural
approaches to creativity, decision making and
problem solving
See pg 223 for
others
 Some Costs of Using
CPS
Requires honesty and openness on the
part of the client

Takes commitment and energy for

individuals and teams to learn and use
the CPS framework, language and tools

Requires thoughtful and deliberate

planning to structure opportunities and
environments for its effective
application
See pg 224 for
others
 Chapter 11
Designing Your Way
Through CPS
The 3 Key Roles involved in CPS

RESOURCE GROUP
(Options)

PLANNING OWNERSHIP

CPS
PROCESS

FACILITATOR CLIENT(S)
(Process) SUPPORT (Content)
Assets & Liabilities of Using
CPS with Groups
POTENTIAL ASSETS
Provides extensive availability of
knowledge and information
Increases the likelihood of
building and improving on the
thinking of others
Provides a wide range of
experiences to stimulate novel
perspectives
Increased understanding improves
acceptance and commitment
Provides opportunities for
communication, teaming, and
group development
POTENTIAL LIABILITIES
Limits contributions and increases
conformity due to social pressures
Encourages focusing on options
with greatest agreement,
regardless of quality
Provides dominant individuals
undue influence and impact on
outcome
Reduces accountability, allowing
for riskier decisions
Causes unproductive levels of
competition from conflicting
opinions