Beruflich Dokumente
Kultur Dokumente
Communication Barriers
Obstructions / hindrances that disturb
smooth flow of a message from the
sender to the receiver may be termed as
communication barriers. Such barriers
may lead to distortion of communication.
1
Types of Communication barriers :
the receiver
iv. Situation related barriers.
2
A) Sender related barriers:
1. Lack of communication goals: Lack of communication
goal can lead to formulation of incoherent message.
2. Absence of communication skills: Lack of such skill on
the part of the sender will make it difficult for the receiver to
understand the message clearly.
3. Wrong choice of media: The message may not even
reach the receiver if the right media is not used.
4. Abstracting: If the abstract is not fairly representative of
the whole situation, the message will fail to achieve its
desired results.
5. Slanting: Slanting occurs if unfavorable aspects are
emphasized when describing a situation.
3
6. Absence of interpersonal sensitivity: Insensitive individuals
often use a language which is offensive to the receiver.
11. Fear: Fear on the part of the sender will hinder proper
communication.
4
B) Receiver related barriers:
1. Negativeattitudes and opinions: If the message does not agree with the attitudes
and opinions of the receiver, it will act as a barrier to proper
communication.
2. Wrong inferences: If the conclusion based on facts are wrong they will
create barriers to proper communication.
5
6. Poor retention: If the listener is very poor in his
power of retention then the message may fail to
produce the desired results.
6
C) Barriers related to both the sender and the receiver:
1. Status consciousness
2. Emotions
3. Wrong interpretation of words
7
D) Situation related barriers:
1. Noise
2. Communication climate of distrust and suspicion
3. Distance between the sender and the receiver
4. Mechanical failure
5. Time pressure
6. Information overload
7. Jargon
8
Overcoming the Barriers to Effective Communication
9
B. Receivers responsibility to overcome barriers
10
THANK YOU
11