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Fatigue Risk Management

22 February 2017

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Lisbeth Fromling
Chief Health, Safety & Quality Officer

Background:

Msc Engineering (Structural engineering)

20 years with Quality and HSE leadership

Construction QHSE Manager on two bridge


projects Oeresund Link and Great Belt Bridge

Oil Industry Senior Director QMHSE Maersk


Drilling

Manufacturing Senior Vice President Quality


and HS&E in Rolls-Royce Marine

Railway Chief Health, Safety & Quality Officer


Network Rail

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Network Rail

We own and operate the railway infrastructure in England, Wales and Scotland on behalf
of the nation.
Thats 20,000 miles of track, 40,000 bridges and viaducts and thousands of tunnels,
signals, level crossings and points. We also manage rail timetabling and 18 of the largest
stations in England, Scotland and Wales.
We work round-the-clock to provide a safe, reliable experience for the millions using
Europes fastest-growing railway each and every day.

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Fatigue Risk Management
Fatigue is a high risk in Network Rail due to:

Complex rostering
Shift working
Long working hours

The risk is primarily related to workforce safety, although train accident risk is also
impacted. This is a recognised risk in the industry, originally linked to fatigued workers
making mistakes that caused train accidents. More recently, road traffic accidents related
to fatigue have caused workforce fatalities and serious injuries.

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Fatigue Risk Management
The Fatigue Risk Management project has been created to reduce the risks
associated with fatigue in our organisation.

The project has two main deliverables:

The revision of the Fatigue Risk Management Standard


The creation and delivery of three online Fatigue Training Modules

The standard has been developed in close cooperation with our TU reps

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The current state

Internal and ORR audits have both demonstrated weaknesses in


Network Rails ability to manage fatigue.

The current company standard NR/L2/ERG/003 is only aimed at safety


critical workers and does not refer to other workers or employees
working for Network Rail.

Sentinel has not had the swipe in and swipe out function in place to
control working hours effectively

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What are the main concerns?
Long working hours - connected with travel to and from home, and multiple
obligations when arriving home

In the oil industry, colleagues work 12 hour shifts but then they have 12
hours off where everyday tasks are complete for them. For example,
cooking, cleaning and the washing of clothes.

They do not have to commute home from work, or complete any family
duties at home at the end of the day.

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What are the main concerns?
Shift working with multiple changes to working hours

Most other industries work dayshift or night shift for periods of time making it
possible to adjust your body clock.

We are not good at planning well to avoid fatigue.

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What are the main concerns?
Health issues when not getting enough sleep

Fatigue can lead to higher risk of chronic health problems like high blood
pressure, heart disease, and stroke.

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What are the main concerns?
Safety incidents impacting workforce, passengers and public

Fatigue impacts our ability to focus and concentrate.

Fatigue could cause you to loose focus when driving, sitting in a signal box, or
being a lookout.

Fatigue also increases the risk of injury when completing a task. This could be a
slip or a cut, or something much more severe
Fatigue can kill.

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What are the main concerns?
We are not good at speaking openly about fatigue

In a macho environment it can be hard to admit to fatigue, and to challenge a colleague on


fatigue - even though it can cause injury or even cost lives

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What is changing?
Implementation of the standard will result in:

The business considering the risk of fatigue for all staff, not just those undertaking safety critical
work
The introduction of a fatigue risk assessment where staff are working in excess of 60 hours within
a 7 day period
The introduction of a second fatigue risk assessment when a worker works a 72 hour week
limiting the activities they can undertake
A 14 hour working day (door to door) will be the limit for staff
The maximum Fatigue Risk Index (FRI) score of 45 will be reduced to 40 thus reducing the fatigue
risk exposure of our staff
There will be a requirement to keep records of staff working hours

Delivery of the training will:

Raise awareness of fatigue risks to all employees


Increase the understanding of specific risks associated with driving
Increase line managers knowledge of fatigue management, and their requirements to prevent
fatigue

Sentinel

Swipe in and swipe out functionality will help support control of fatigue

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What is the current process?
The standard:

Has been revised in line with the STE Standard Steering Group Process. Stakeholder
engagement has raised some concerns with different areas of the businesses ability to comply
with elements of the standard.

Work is currently underway to assess the impact of the standard across Network Operations and
to create implementation plans.

The aim is to gain stakeholder approval to publish the revised Standard in June 2017 with a
compliance date of September 2017.

The expectation will be for areas of the business that cannot comply by September 2017 to
submit temporary variations in line with their implementation plans.

The Training Modules:

The three training modules are currently undergoing final editing including the addition of subtitles

The modules will be complete by end of Feb 2017, after which roll out will commence.

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Next steps

Gain approval for publication of the revised standard in June 2017

Create briefing material in line with publication of the standard and


roll out of the training.

Monitor embedment of the standard and fatigue training

Work with the Fatigue Risk Management Steering Group to identify


ways to improve fatigue management following delivery of the
project.

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We still need to get better

The standard and training is a first


step

We still need to get better from


there

We need to work together to find


solutions to improve further

Your ideas are all welcome.

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Any questions?

Act Plan

Check Do

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