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This document discusses communication in nursing. It defines communication as the exchange of information or feelings between two or more people. Effective communication is essential for nurses to collect patient data, provide care, and develop nurse-patient relationships. The document also notes that communication can occur on intrapersonal, interpersonal, and group levels and involves constant self-talk that can interfere with understanding messages.
This document discusses communication in nursing. It defines communication as the exchange of information or feelings between two or more people. Effective communication is essential for nurses to collect patient data, provide care, and develop nurse-patient relationships. The document also notes that communication can occur on intrapersonal, interpersonal, and group levels and involves constant self-talk that can interfere with understanding messages.
This document discusses communication in nursing. It defines communication as the exchange of information or feelings between two or more people. Effective communication is essential for nurses to collect patient data, provide care, and develop nurse-patient relationships. The document also notes that communication can occur on intrapersonal, interpersonal, and group levels and involves constant self-talk that can interfere with understanding messages.
communication process. 2. Discuss nurseclient communication as a dynamic process. 3. Describe four phases of the helping relationship. 4. Identify features of effective groups. Learning Outcomes 5. Identify types of groups helpful in promoting health and comfort. 6. Discuss how nurses use communication skills in each phase of the nursing process. 7. State why effective communication is imperative among health professionals. 8. Differentiate major characteristics between assertive and nonassertive communication. Pretest
. Question 1
A student nurse is caring for a 72-year-old
client with Alzheimers disease who is very confused. The most appropriate communication strategy should include which of the following?
1. Written directions for bathing
2. Speaking very loudly 3. Gentle touch while providing ADLs 4. Flat facial expression Question 2
A depressed client who has not bathed or
dressed in clean clothes today is reading the lunch menu but is unable to make a decision. Which of the following would be the most appropriate nursing diagnosis for this client? 1. Anxiety 2. Powerlessness 3. Chronic Low Self-Esteem 4. Social Isolation Question 3 The nurse is communicating with a well- oriented older adult client in a long-term care setting. Which statement best reflects respectful and caring communication?
1. Are we ready for our shower?
2. Its time to go to the dining room, honey. 3. Are you comfortable, Mrs. Smith? 4. You would rather wear the slacks, wouldnt you? Question 4 The nurse is communicating with a primary care provider about medical interventions prescribed for a client. Which of the following statements is most representative of a collaborative nurse-physician relationship?
1. That new medication you prescribed for Mr. Black is
ineffective. 2. I am worried about Mr. Blacks blood pressure. It is not decreasing even with the new antihypertensive medication. 3. Can we talk about Mr. Black? 4. Excuse me doctor. I think we need to talk about Mr. Black's blood pressure. Question 5 The nurse asks the client, What do you fear most about your surgery tomorrow? This is an example of which of the following communication techniques?
1. Providing general leads
2. Seeking clarification 3. Presenting reality 4. Summarizing COMMUNICATION COMMUNICATION has various meanings, depending on the context in which it is used. To some, communication is the interchange of
information between two or more people
Communication may have a more personal
connotation than the interchange of ideas or
thoughts. It can be a transmission of feelings or a more personal and social interaction between people. Communication Sometimes a client may say that a nurse is efficient but lacking in something called bedside manner. For the purpose of this text, COMMUNICATION is any means of exchanging information or feelings between two or more people. It is a basic component of human relationships, including nursing. Communication The intent of any communication is to obtain a response. Thus, communication is a process.
It has two main purposes:
To influence others and to gain information.
Communication can be described as helpful or unhelpful. Communication
Nurses who communicate effectively are
better able to: collect assessment data, initiate interventions, evaluate outcomes of interventions, initiate change that promotes health, and prevent the safety and legal problems associated with nursing practice. Communication
The communication process is
built on a trusting relationship with a client and support persons. Effective communication is essential for the establishment of a nurseclient relationship Communication Communication can occur on an intrapersonal level within a single individual as well as on interpersonal and group levels. Both the sender and the receiver of a message usually engage in self-talk. It involves thinking about the message before it is sent, while it is being sent, and after it is sent, and it occurs constantly. Consequently, intrapersonal communication can interfere with a persons ability to hear a message as the sender intended (Figure 261 ). Figure 26-1 Improving student nurse self-talk. Figure 26-1 (continued) Improving student nurse self-talk.