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Preconfigured Industry System

Pharmaceutical Industry
Sales Order Processing

SAP Best Practices for Pharmaceuticals

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Scenario

Mailing Inquiry

Contract Contact Quotation

XOR
XOR
(Export,
Order
Government)

Delivery

Billing Transportation

Goods Issue
CO

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Order Processing - Overview

Contract
Customer: Uniklinik
Product Cetepharm-N
Qty: 100000 pce / 2000

Customer master
Billing
Order Customer: Uniklinik
Product Cetepharm-N
Customer: Uniklinik
Qty: 1000 pce
Product Cetepharm-N
Qty: 1000 pce Delivery /
Transportation
Product master

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Inquiry and Quotation

Inquiry
Inquiry and Quotation are normally used for
Product: Cetepharm-N
Qty: 1000 pce
Sales of active agent or preliminary stage
Export

Quotation Sales to government, army, ...


Product: Cetepharm-N
Qty: 1000 pce

Order
Product: Cetepharm-N
Qty: 1000 pce

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Order triggered production

Order
Product: Cetepharm-N
materials planning
Qty: 1000 pce

For export in some countries or for products which are not often sold the
planning and production stops on a preliminary stage.
The packaging (or more preliminary steps) are triggered by the sales order during
the materials planning.

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Order Processing

Order
Manual entry by
Sales Rep, Customer: Uniklinik office-based
CAS Product Cetepharm-N personnel
Qty: 1000 pce

EDI
Quick Response
ECR / VMI

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Order Processing

UPC / PZN

Pricing

Avail. check

Order
Customer: Uniklinik
Credit limit Product Cetepharm-N
Qty: 1000 pce

Discount in kind

Creme

Prod. Proposal

Export

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Delivery
23 Order
April

Delivery Credit limit


Customer: Uniklinik
Avail. check Product Cetepharm-N
Qty: 1000 pce

Packaging
Picking

Quality Certificate
Batches Emergency
Response doc.

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Transportation - Prel./Main/Subsq. Legs

Individual shipment

Warehouse 1

Warehouse 2

Subsequent
Preliminary leg Main leg
leg

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Billing

Single Invoice
Order Collective Invoice
Pro Forma Invoice

Prices

Delivery Rebate /
Delivery Commission
Delivery $

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Billing
23 Delivery
April

Invoice
Customer: Uniklinik. Refunds
Product Cetepharm-N

Pricing Qty: 1000 pce

Invoice
Buying group

Export Papers

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Collective Invoice

Delivery
OTC
Delivery
Delivery normally single invoices for wholesalers
and pharmacies

Collective Invoice
23 Customer: Uniklinik
April
Product Cetepharm-N
Qty: 1000 pce

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