Types Of Job Attitudes

Job Satisfaction- A positive

feeling about ones job
resulting from an evaluation of
it characteristics.
Job Involvement- The degree
to which a person identifies
with a job, actively
participates in it, and
considers performance
important to self-worth.
Organizational Commitment-
The degree to which an
employee identifies with a
particular organization and its
goals and wishes to maintain
membership with the
Measuring Job Satisfaction
Two popular approaches to measuring job
satisfaction.
Single Global Rating Method
The Summation Of Job Facets
 How Satisfied Are People in
Their Jobs?
Are people satisfied with their job? The answer
is a qualified Yes.
71% of Indian employees are satisfied with
their job which in comparison to Asia- Pacific is
8% higher.
Western culture have higher level job
satisfaction than the Eastern culture.
Research shows satisfaction levels vary a lot,
depending on which facet of job satisfaction is
discussed about.
Job satisfaction appears relevant across
cultures but doesnt mean there are no cultural
difference in job satisfaction.
Average Job Satisfaction Levels
by Facet
 What Causes Job
Satisfaction?
Interdependence, feedback, social support and
interaction with co-workers outside the
workplace are strongly related to job
satisfaction even after taking into
consideration the work itself.
Handsomely compensated jobs have an
average satisfaction level no higher than those
that pay much less.
Money does motivate people, but what
motivates us is not necessarily the same as
what makes us happy.
Job satisfaction is just not about job conditions,
personality also plays a role.
 Job Satisfaction & Job
Performance
Happy workers are more likely to be productive
workers.
The relation between job satisfaction and job
performance was believed as a myth, but
several studies show the correlation is pretty
strong
Organizations with more satisfied employees
tend to be more effective than with fewer.
 Job Satisfaction & OCB
Satisfied employees who feel fairly
treated by and trust of the organization
are more willing to engage in behavior
that go beyond the normal expectations
of the job.
 Job Satisfaction & Customer
Satisfaction
Satisfied employees increase customer
satisfaction and loyalty.
They are more friendly, responsive and
low turnover.
Job Satisfaction & Absenteeism
Consistent negative relationship between
satisfaction and absenteeism, but it is
moderate to weak.
Satisfied employees have fewer
avoidable absences.
Job Satisfaction & Turnover
The higher the satisfaction on work, the
less likely the employees leave the job.
The satisfaction-turnover relationship Is
also affected by alternative job prospects.
 Job Satisfaction & Workplace
Deviance
Job dissatisfaction predicts a lot of
specific behaviors.
The key is that if employees dont like
their work environment, they will respond
somehow.( It is not always easy to
forecast exactly how they will respond)