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3 Human Resource

Management Strategy and


Analysis

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Learning Objectives
1. Explain with examples each of the eight
steps in the strategic management
process.
2. List with examples3
the main types of
strategies.
3. Define strategic human resource
management and give an example of
strategic human resource management
in practice.

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Education, Inc.
Learning Objectives

4. Give at least five examples


of HR metrics.
5. Give five examples
3 of what
employers can do to have
high-performance systems.

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Education, Inc.
Explain with examples
each of the eight steps
in the strategic
3

management process.

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Education, Inc.
The Strategic
Management
3 Process

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Education, Inc.
The Management Planning
Process
The Hierarchy of
Goals 3

Policies and
Procedures

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Strategic Planning

Step 1. Ask, Where Are We Now


Step 2. Size Up The Situation: Perform
External and Internal
3 Audits
Step 3. Create Strategic Options
Step 4. Review Strategic Options

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Education, Inc.
Strategic Planning

Step 5. Make a Strategic Choice


Step 6. Translate into Goals
3
Step 7. Implement the Strategies
Step 8. Evaluate Performance

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Education, Inc.
Review

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Education, Inc.
List with examples the
main types of strategies.
3

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Types of Strategies
3

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Types of Strategies

Corporate Strategy
Competitive Strategy
Functional Strategy
3
Managers Roles in
Strategic Planning

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Education, Inc.
Improving Mergers and Acquisitions
Critical human resource M&A tasks
include:
o Choosing top management
3
o Communicating changes to
employees
o Merging the firms cultures
o Retaining key talent

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Education, Inc.
Review
Types of strategies
o Corporate
o Competitive
3
o Functional
o Strategic fit
Managerial roles in strategic planning

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Education, Inc.
Define strategic human resource
management and give an example
of strategic human resource
management in practice.
3

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Education, Inc.
Strategic Human Resource
Management
3

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Education, Inc.
Strategic Human Resource
Management
What Is Strategic Human Resource
Management?
Human Resource Strategies in Action
Translating Strategy into
3
Human Resource
Policies and Practices: An Example
Strategic Human Resource Management
Tools

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Education, Inc.
IMPROVING PERFORMANCE: HR
Practices Around the Globe

Ritz-Carlton Company had to improve level


of service 3
o This meant new HR plans for:
o Hiring
o Training
o Rewarding hotel employees
Profits soared

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Education, Inc.
Strategic Human Resource
Management Tools

Strategy map
The HR scorecard
3
Digital dashboards

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Education, Inc.
Review
Definition
Strategies
Policies 3

Service-oriented
example

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Education, Inc.
Give at least five examples
of HR metrics.
3

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HR Metrics and
Benchmarking
3

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HR Metrics and Benchmarking

HR metrics
o Types of metrics
3
Benchmarking
What Are HR Audits
Evidence-Based HR
The scientific method

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Strategy and Strategy-Based
Metrics

Workforce/Talent Analytics
Analytics improves
3
performance
Analytics answers six types of
talent management questions

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Education, Inc.
IMPROVING PERFORMANCE:
HR Tools for Line Managers and
Entrepreneurs
Scientific evidence-based approach
o Employee analysis shows
3
productivity
o Company instituted health
programs linked to increased
productivity
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Education, Inc.
Review

Strategy and strategy-based metrics


Audits 3

Evidence-based HR
The scientific method
Talent analytics

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Education, Inc.
Give five examples of what
employers can do to have
high-performance
3 systems.

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Education, Inc.
High-Performance Work
Systems
3

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Education, Inc.
High-Performance Work
Systems

High-Performance
Human Resource 3

Policies and
Practices

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Education, Inc.
Review
What exactly are these high-performance
work practices?

For example, in terms of HR practices, high-


performing companies recruit more job
candidates, use more
3 selection tests, and
spend many more hours training
employees.

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Education, Inc.
Improving Performance at
the Hotel Paris

Hotel Paris International Strategy


The Strategically Required
3
Organizational
Outcomes
The Strategically Relevant Workforce
Competencies and Behaviors

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Improving Performance at
the Hotel Paris

The Strategically Relevant HR Policies


3
and Activities
The Strategy Map
How We Will Use the Hotel Paris Case

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Education, Inc.
Hotel Paris
Strategy
Chapter 3

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3

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