Beruflich Dokumente
Kultur Dokumente
Daily
Savings
Presented by:
Nupur Mathur
J a s p a l Fa n d e
Meghna Modi
Sachin Bahadkar
Cleavas
Retail Sector in India
Retailing is one of the pillars of the economy in India and
accounts for 13% of GDP
Country Employment %
India 8%
USA 16%
Brazil 15%
Poland 12%
China 7%
Source: CRISIL
Mehnat Hamari Bachat Aap Ki...!
MISSION
to be the lowest priced retailer in the area of operation /
city / region.
VISION
it is our continuous endeavor to investigate, identify &
make available new product categories for customers
everyday use & at the best values than anybody else
IMAGE SET-UP
Setting up an Image of a DISCOUNT STORE.
TARGET GROUP:
Value conscious
THANE
PUNE
SANGLI
KOLHAPUR AMRAVATI
@ KOPARKHAIRANE
Situated at Koparkhairane since the last seven years.
This area has got lot of potential in terms of customers. The middle
income group mainly resides here and nearby areas.
There is lot of traffic (both vehicular and pedestrian). Also it is easy
to access from Koparkhairane side since TMT, NMMT, KDMT
and BEST bus stop is nearby.
SKIN CARE
WAY TO FIRST
FLOOR
PERSONAL CARE
REFU
LIFT
BAKED PRODUCTS
PAYMENT
PAYMENT
ND
COUN
TER
COSMETICS
TOILET
DETERGENT
SOAPS
& GROCERY
VEGETABLES
WATER
BAGGAGE
COUNTER DRAWING &
SCHOOL ARTICALS
PAYMENT
MEDICAL
GROUND CUTOMER
PAYMENT STORE
SERVICE
FLOOR COUNTER
SNACKS AND SWEETS
ROOM
STORAGE
TRIAL R
EA
S
W
N S WAY TO II
E FASHION FLOOR
M
ACCESORIES FROM GROUND
FLOOR
LOW PRICE T-
ES SHIRTS
LIFT
AR
TW FASHION
O
FO UNDER ACCESORIES
CLOTH
GARMENTS PIECES
KIDS
FIRST LADIES TRIAL
WEAR
FLOOR WEAR ROOM
S
PUJA
STORAGE
ARTICLE
S KITCHEN ITEMS GIFT
TIFIN BOX
ARTICLES
TOYS
FROM FIRST
FLOOR
UTENSIL
LIFT
BED SHEET, TOWELS,
SPORTS CURTAINS & PILLOW
EQUIPMENT EQ COVER
SP IPM
U
O
RT EN
STORAGE
S T
APPLIANCES
LUGGAGE
& BAGS
HOME
SECOND
FLOOR
EXTERIOR DESIGN
The exterior also houses baggage counters and safe deposits
3. Beverages
4. Frozen Food
5. Dairy products
7. Foot wares
8. Cosmetic Items/ Beauty care
9. Medicines
10. Household utensil
11. Fashion accessories.
12. Movie CDs and Gifts articles
13. Apparels/Garments
MERCHANDISE
The product mix is good & lot of variety is available.
The assortments for apparels is done as per the price and size.
The D-Mart offer price and the Max. Retail Price both were
visible on the price card
During the festival season, the festival items are kept in the
main area.
A wide variety of festival and decorative items for Ganpati
and Navratri festival are kept along the main passage.
The whole area was divided as per the products that they
offered like apparels, stationeries, crockerys, sanitary items, gift
articles, steel items, detergents, vegetables, fruits, etc.
ERRORS IN MERCHANDISING
At the apparels section, the new entries were not displayed
properly
Products that needed appropriate cooling were not stored properly.
For E.g. The Cadburys chocolate had begun to melt on the
rack itself. As a result these items were not very appealing to
buy.
packets of chocolate which were damaged were kept on the
shelf which gave a bad impression to the customers.
In the passage lot of material was stored thus blocking the
movement of the customers.
Only one way movement of Shoppers is possible.
ADVERTISING & PROMOTION
Hoardings in major places in Navi Mumbai.
D-MART presence in major newspapers.
Promotional offers were presented for most of the items at the
store.
E.g. There were a discount of 10 % on all CINTHOL products
and Cadbury chocolates.
There was one separate whole shelf for products that were
offered at huge discount
for instance HALDIRAM sweets were selling at Rs.25
wherein the actual MRP was Rs.45.
Spacious
and situated
at a prime
location
WEAKNESS FOR D-MART
Presence Of
Competitors Like BIG
BAZAR, WALMART,
RELIANCE RETAIL.
SUGGESTIONS
Operational floor is mainly utilized for storage. D-mart should build
better storage shelves in the basement area, where back office is
situated.
Adequate and spacious trial rooms should be provided to avoid rush
during peak hours and holidays.
Products should be kept in shelves ,instead of products lying on the
floor.
Adequate shelves should be made instead of using the cartons of
boxes doubling up as a shelf.
The products were not properly kept on the shelves, and every shelf
had certain damaged goods, so regular monitoring is necessary.
The staff is not well trained to handle customers belonging to
different backgrounds and attitudes, so better selection and
training programs should be initiated.
The Ceiling is not appropriately constructed, as a result the A/C
duct and outlets are exposed completely, we recommend D-
Mart can hire services of a well renowned Retail interior
specialist, and his services/recomendations can be adopted for
the retail outlets of D-mart.
D-Mart doesnt have its website, so they should create its new
website, which is updated on a regular basis.
They don`t allow customers to carry trolleys from one floor
to another, So this practice should be avoided, and care
should be taken that customers dont face inconvenience
while shopping.
D-Mart should advertise regarding its outlets more often and
should spend more on advertising for greater reach.
Separate billing counter should be provided for shoppers
purchasing few products / for faster customer turnover.
THANK
YOU