<Insert Picture Here>

Oracle E-Business Essentials Partner Boot Camp Training Courseware

Part VIII Fundamentals of Workflow and Alerts

-1-
Safe Harbor Statement

The following is intended to outline our general

product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracles
products remains at the sole discretion of Oracle.

For Oracle employees and authorized partners only. Do not distribute to third parties.
2009 Oracle Corporation Proprietary and Confidential -2-
 Oracle Training Materials Usage
Agreement
Use of this Site (Site) or Materials constitutes agreement with the following terms and conditions:

1. Oracle Corporation (Oracle) is pleased to allow its business partner (Partner) to download and copy
the information, documents, and the online training courses (collectively, Materials") found on this Site.
The use of the Materials is restricted to the non-commercial, internal training of the Partners employees
only. The Materials may not be used for training, promotion, or sales to customers or other partners or
third parties.

2. All the Materials are trademarks of Oracle and are proprietary information of Oracle. Partner or other
third party at no time has any right to resell, redistribute or create derivative works from the Materials.

3. Oracle disclaims any warranties or representations as to the accuracy or completeness of any

Materials. Materials are provided "as is" without warranty of any kind, either express or implied, including
without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement.

4. Under no circumstances shall Oracle or the Oracle Authorized Delivery Partner be liable for any loss,
damage, liability or expense incurred or suffered which is claimed to have resulted from use of this Site of
Materials. As a condition of use of the Materials, Partner agrees to indemnify Oracle from and against any
and all actions, claims, losses, damages, liabilities and expenses (including reasonable attorneys' fees)
arising out of Partners use of the Materials.

5. Reference materials including but not limited to those identified in the Boot Camp manifest can not be
redistributed in any format without Oracle written consent.

For Oracle employees and authorized partners only. Do not distribute to third parties.
2009 Oracle Corporation Proprietary and Confidential -3-
Key Content Contributors

Contributing Companies

For Oracle employees and authorized partners only. Do not distribute to third parties.
2009 Oracle Corporation Proprietary and Confidential -4-
Release 12.1 E-Business Essentials

For Oracle employees and authorized partners only. Do not distribute to third parties. For Oracle employees and
authorized partners only. Do not distribute to third parties.
2009 Oracle Corporation Proprietary and Confidential
-5-
 Bootcamp Sections

R12 Oracle E-Business Essentials for Implementers: Overview

Navigating in R12 Oracle Applications
Introduction to Oracle Applications R12
Shared Entities and Integration
Fundamentals of System Administration
Fundamentals of Flexfields
Fundamentals of Multi-Org
Fundamentals of Workflow and Alerts
Oracle Business Intelligence Products: Overview

For Oracle employees and authorized partners only. Do not distribute to third parties.
2009 Oracle Corporation Proprietary and Confidential -6-
 Section Objectives

In this section we will cover the following topics:

Workflow concepts
Benefits of Workflow
Business Events concepts
Navigate Oracle Workflow Home pages and Worklist Web pages
Respond to Workflow notifications
Monitor a Workflow process
Alerts

For Oracle employees and authorized partners only. Do not distribute to third parties.
2009 Oracle Corporation Proprietary and Confidential -7-
Workflow concepts

Enabling E-Business

-8-
Workflow concepts (Cont)

Workflow Activities: Examples

-9-
 Section Objectives

In this section we will cover the following topics:

Workflow concepts
Benefits of Workflow
Business Events concepts
Navigate Oracle Workflow Home pages and Worklist Web pages
Respond to Workflow notifications
Monitor a Workflow process
Alerts

For Oracle employees and authorized partners only. Do not distribute to third parties. -10
2009 Oracle Corporation Proprietary and Confidential
-
Benefits of Workflow

-11
-
 Section Objectives

In this section we will cover the following topics:

Workflow concepts
Benefits of Workflow
Business Events concepts
Navigate Oracle Workflow Home pages and Worklist Web pages
Respond to Workflow notifications
Monitor a Workflow process
Alerts

For Oracle employees and authorized partners only. Do not distribute to third parties. -12
2009 Oracle Corporation Proprietary and Confidential
-
 Business Events concepts

Traditional Workflow Versus Event-Based Workflow

-13
-
 Business Events concepts (Cont)

System Integration with Workflow

For Oracle employees and authorized partners only. Do not distribute to third parties. For Oracle employees and
authorized partners only. Do not distribute to third parties. -14
2009 Oracle Corporation Proprietary and Confidential -
 Business Events concepts (Cont)

Subscription-Based Processing

For Oracle employees and authorized partners only. Do not distribute to third parties. For Oracle employees and
authorized partners only. Do not distribute to third parties. -15
2009 Oracle Corporation Proprietary and Confidential -
 Business Events concepts (Cont)

Business Event System: Example

For Oracle employees and authorized partners only. Do not distribute to third parties. For Oracle employees and
authorized partners only. Do not distribute to third parties. -16
2009 Oracle Corporation Proprietary and Confidential -
 Business Events concepts (Cont)

Supported System Integration Types

For Oracle employees and authorized partners only. Do not distribute to third parties. For Oracle employees and
authorized partners only. Do not distribute to third parties. -17
2009 Oracle Corporation Proprietary and Confidential -
 Section Objectives

In this section we will cover the following topics:

Workflow concepts
Benefits of Workflow
Business Events concepts
Navigate Oracle Workflow Home pages and Worklist Web pages
Respond to Workflow notifications
Monitor a Workflow process
Alerts

For Oracle employees and authorized partners only. Do not distribute to third parties. -18
2009 Oracle Corporation Proprietary and Confidential
-
Navigate Oracle Workflow Home pages and Worklist
Web pages
Supported System Integration Types

Administrator home page: Lists your five highest priority notifications.

Also provides tabs to the Developer Studio, Event Manager (Business
Events), administrator Status Monitor, Advanced Worklist, and
Administration pages.

Self-service home page: Lists your five highest priority notifications as

well as the five most recent workflows that you own that were started in the
last two weeks. Also provides tabs to the Advanced Worklist and self-
service Status Monitor.

For Oracle employees and authorized partners only. Do not distribute to third parties. -19
2009 Oracle Corporation Proprietary and Confidential
-
Navigate Oracle Workflow Home pages and Worklist
Web pages (Cont)
Supported System Integration Types

Notification E-mail
Mailers clients
Workflow
Engine with outbound SMTP
server and inbound
IMAP server

Directory Notification Worklistpage

Services System s

Application Web
Attached Oracle
pages
E-Business Suite
forms
Oracle Database or URLs

For Oracle employees and authorized partners only. Do not distribute to third parties. -20
2009 Oracle Corporation Proprietary and Confidential
-
Navigate Oracle Workflow Home pages and Worklist
Web pages (Cont)
Worklist Web Pages

-21
-
 Section Objectives

In this section we will cover the following topics:

Workflow concepts
Benefits of Workflow
Business Events concepts
Navigate Oracle Workflow Home pages and Worklist Web pages
Respond to Workflow notifications
Monitor a Workflow process
Alerts

For Oracle employees and authorized partners only. Do not distribute to third parties. -22
2009 Oracle Corporation Proprietary and Confidential
-
 Respond to Workflow notifications

Notification System

The Notification System:

Routes notifications to a role, which can be a single user or group of users
Enables users to receive and respond to notifications using an e-mail
application or Web browser of choice
Sends e-mail notifications and processes e-mail responses using the
JavaMail API
Allows any users with access to the Internet to be included in a workflow
process
Provides access to the Worklist from Oracle E-Business Suite through the
Worklist web pages
Enables users to drill down from a notification in the Worklist web pages to
any URL or Oracle E-Business Suite form to respond to the notification

For Oracle employees and authorized partners only. Do not distribute to third parties. -23
2009 Oracle Corporation Proprietary and Confidential
-
Respond to Workflow notifications (Cont)

Notification Worklist

-24
-
 Respond to Workflow notifications (Cont)

E-Mail Notification

The Notification System interfaces with the notification mailer program to

send e-mail notifications to users and roles.
Users can reply to e-mail notifications using their e-mail client.
A notification mailer can send an individual e-mail for each notification, or
a summary e-mail listing all the outstanding notifications for a user.

For Oracle employees and authorized partners only. Do not distribute to third parties. -25
2009 Oracle Corporation Proprietary and Confidential
-
 Section Objectives

In this section we will cover the following topics:

Workflow concepts
Benefits of Workflow
Business Events concepts
Navigate Oracle Workflow Home pages and Worklist Web pages
Respond to Workflow notifications
Monitor a Workflow process
Alerts

For Oracle employees and authorized partners only. Do not distribute to third parties. -26
2009 Oracle Corporation Proprietary and Confidential
-
Monitor a Workflow process

Workflow Monitor Web Pages

-27
-
 Section Objectives

In this section we will cover the following topics:

Workflow concepts
Benefits of Workflow
Business Events concepts
Navigate Oracle Workflow Home pages and Worklist Web pages
Respond to Workflow notifications
Monitor a Workflow process
Alerts

For Oracle employees and authorized partners only. Do not distribute to third parties. -28
2009 Oracle Corporation Proprietary and Confidential
-
 Alerts

Alert Process Overview

-29
-
 Alerts (Cont)

Event Alerts: Examples

-30
-
 Alerts (Cont)

Periodic Alerts: Examples

-31
-
 Alerts (Cont)

What is an Exception?

For Oracle employees and authorized partners only. Do not distribute to third parties. For Oracle employees and
authorized partners only. Do not distribute to third parties. -32
2009 Oracle Corporation Proprietary and Confidential -
Alerts (Cont)

Action Types

-33
-
Alerts (Cont)

Action Levels

-34
-
 Alerts (Cont)

Difference Between Alert and Workflow

-35
-