CREDENCE TIE-UP OPC PRIVATE LTD

DIRECTOR-SHAKTI SINGH PROCESS TRAINER-

PH - 9818870554 ANSISH GUPTA
EMAIL- SHOPPYHEAVEN@GMAIL.COM

BDM- SUNNY PRAKASH VERMA

PH - 9470987148
MAIL-SUNNYPRAKASHVERMA@GMAIL.COM
REGISTERED ADDRESS
INDIA
JUTTA MARKET , JHARIA
DHANBAD, JHARKHAND 828111
UK
42, GLEBE ROAD, RAINHAM ,ENGLAND ,RM139SL
 CAMPAIGN DETAILS
FEATURES
1) This is not a sale Process
2) The major concern is to identify the patient who
are having PPO insurance Medicare advantage
policy and also having back and ankle pain
3) Our objective is to find those patient who are above
65+ and suffering from the pain.
4) Set of question has to be asked which you will find
in the next slide
 Important points
Before starting the The customer should not have received the
conversation you Braces in last 5 years and there is also a tool
To check whether the customer have
have to check this The policy or not

Hello _____ (use patients first name) this is

_____ calling on behalf of Alpine Medical.
This call is regarding your healthcare
preventative care. As you know, as part of your
healthcare benefits package, we are just
confirming a couple of quick things on your
file with you to determine your eligibility
concerning your new brace that YOU inquired
about at little or no cost to you.
Question that has to be asked
1. Do you have pains in Back, Knee, Shoulder, Wrist, Elbow and
Ankle(Concentrate on Back brace)
- It looks like we might be able to get you one this preventative care braces for
little or no cost.
2. Have you had any of those braces in the last 5 years from your insurance?
- Answer must be NO
3. Have you tried getting any of those braces and gotten rejected for it?
- Answer must be NO

4. Have you seen the doctor in regards to your __ pain in the last month or are you
scheduled for an upcoming appointment? (must be either YES)

5. Does your doctor know about the ____ pain that you have? (Must be YES)

6. Please help me with your DOB?

7. Get the Medicare Card/Claim Number ( Red, White & Blue Card, Medicare
Card) (contain 9 digit with an alphabet in the end) and doctor information.
 Continue
Perfect now we have to check with your doctor to see if you are a fit candidate for this
brace.
If you dont have COMPLETE doctor Info. (Name, Address, Phone, Fax, NPI, ETC) Then
(Use http://www.npi.ecare.com/) (Must be a Family Physician or specialist. No
Chiropractors or alternative medicine Dr.)
To help in getting the correct brace size,
- What size would you like your braces to be delivered? (ex: 34, 42, 28, etc.) (S, M, L ,XL,
etc)
- What is your height? (ex. 52, 54, 60 etc.)
- How much do you weight in pound? (ex. 150 lbs., 200lbs etc.)

8. Expiration date (Must be up to date)

9. Name of the Medicare Advantage Plan or what is your secondary insurance other than
medicare? (NO HMO PLANS)
(PLEASE VERIFY MEDICARE CLAIM NUMBER AND ACCEPTED SECONDARY
INSURANCE.YOU NEED TO GET IT FROM THE PATIENT)
 REBUTTALS
I only have pain sometimes/ it is not serious pain
Mr./Mrs. Please know that you do not need to have chronic pain to qualify for this brace. It is a
lightweight brace that can be worn under clothing and can help you with your daily routine.
I want to talk to my doctor about it first
Mr./Mrs. We are actually going to collect your doctors information during this call. We need his/her
approval to send you this brace. If they do not approve, I cannot send it to you, is that ok?
Who is paying for this brace/ I cannot afford this brace
Mr./Mrs. You qualify for this brace through your Medicare advantage plan. 80% is covered by
Medicare and 20% by your supplementary insurance which means no out of pocket cost to you.
Where did you get my information from?
Mr./Mrs you recently inquired about a brace because of your body pain
I am not interested
Mr./Mrs. If you have any type of body pain these braces will help you in your daily living. They are
lightweight, contain no metal parts and can be worn under your clothing. I do need your doctors
approval to send these to you, and they will come at no cost to you because of your Medicare advantage
plan. I get too many of these calls and/or I never got my brace
Mr./Mrs. I am here to make sure I have everything correct in you file especially your doctors
information. We are going to set up a personal password as well- if you get another call please ask them
to repeat your password- if they dont know it, do not work with them! If you never got your brace you
might have worked with an unreliable company, but I am here to get this to you as soon as possible
pending your doctors approval.
INSURANCE COMPAINES WE ACCEPT
Advantage Health Solutions
Aetna
American Progressive Life &HL
Amerihealth Mercy Health Plan
Better Health Plans
BMC Healthnet Plan
BCBS OF COLORADO ONLY
CIGNA/ Healthspring
Coventry Health Care
First Health Commercial
GEHA
Group Health Inc
Health Assurance
Health Net
Health Partners of MN
Healthnet
CIP * LOWER CPL($5)
Inland Empire Health Plan
Keystone Mercy Health Plan
Medical Mutual of Ohio
Meridian Health Plan
MVP
Optimum Choice, Inc
Pacificare
Secure Horizons (Pacificare)
Select Health
The pyramid Life insurance comp
United Medical Resources
United Health Care (Sierra health
and life )