Prof.

P Madhu, HoD (HR), SCMS-Cochin

PERFORMANCE, COMPETENCY& TALENT
DISCLAIMER: IT IS A TEACHING MATERIAL PREPARED TO PROVOKE DISCUSSION.. IDEAS & CONTENT ARE NOT
FULLY ORIGINAL MATERIALS ARE ADOPTED FROM TEXTBOOKS- MANY PICTURES USED ARE FROM INTERNET
PERFORMANCE
Performance is about
ACCOMPLISMENT of TASK
VISUWORD: PERFORMANCE

Source: https://visuwords.com
PERFORMANCE = TASK
ACCOPLISHMENT
 Timely (Promptness)
Adequate (quantity) Accomplishment
following the
Quality (Process) standards
recommended.
PERFORMANCE IS ALSO
Magic, trick, presentation, execute,
juggling- of achievement!
PERFORMANCE IS ALSO THEATERICS,
TRICKS
COMPETENCY
Competence is SUITABILITY for JOB
related
Suitability, adaptability, sensitivity,
proficiency, fitness
VISUWORD: COMPETENCE

Source: https://visuwords.com
COMPETENCY: SUITABILITY, COMPATIBILITY
 Suitable Knowledge, Skill, Attitude for a
JOB
TELENT
Talent is related to inclination,
disposition, will, desire of PERSON
Being gifted, natural ability, flair,
expertise, aptitude
VISUWORD: TALENT

Source: https://visuwords.com
TALENT IS FLAIR
TALENT IS THE FLAIR TO WILL
THE BURNING DESIRE TO
ACCOMPLISH
AND THE WILL TO DO
 FILM- SAM
TALENT IS FUNDAMENTALLY A HUMAN ASPECT!
TALENT IS
Not merely skill
Is character
Is whole of unique human integrity one
has earned from ones lived experience
Instinct, desire, passion, integrity,
USE SUITABLE TALENT FOR BETTER
PERFORMANCE

PE
E RFO
RM
AN
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TALENT
NC
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P E
O M
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E
PERFORMANCE MANAGEMENT
Performance management is a
continuous process of identifying,
measuring and developing the
performance of individuals and teams
and aligning performance with the
strategic goals of the organization.
PERFORMANCE ASSESSMENT
Upward appraisals
360 Appraisal

Feedforward - feedforward interview (FFI)

identify stories that illustrate successful

performance
Conversational assessment of discrepancy
between his or her goals and the current
performance
Customer Appraisal

Team Based Appraisal

COMPETENCE MANAGEMENT

LINK CORPORATE STRATEGIES WITH

COMPETENCE MANAGEMENT
 How well the organization fit with existing
economic, ecological, political, consumer
expectations
Integrity is the concern of Competency
Management:
Job Fit
Cultural Fit
Social Fit
Strategy Fit
 Competency Assessment is not merely
performance assessment- it is
assessment of fitness & suitability.
It is for channeling the organization in a
specific direction
APPROACHES OF COMPETENCY MANAGEMENT

The resource-oriented approach

The learning-oriented approach
TALENT MANAGEMENT
Talent management as trying to forecast
what we are going to need, and then
planning to meet that need.
A conscious, deliberate approach
undertaken to attract, develop and retain
people with the aptitude and abilities to
meet current and future organisational
needs
 Talent management involves individual
and organisational development in
response to a changing and complex
operating environment. It includes the
creation and maintenance of a
supportive, people oriented
organisation
TALENT MANAGEMENT
Talent Management is about managing talent,
disposition, aptitude
It is being sensitive to demographic make-up
societal values and the expectation
Assessing quality of young people entering the
working population being aware of their
dispositions & plan accordingly
developing, placing, and retaining the required
human talents
 right set of skills and competences to
match the current and the upcoming
business needs
Getting & retaining required sets of
talents.
 HIERARCHY OF EXPERTISE
Being
Talen Talented
t
Degree of self actualization

Competenc
e
Job Accomplished

Performan
ce Task performed

Performance is not always backed by competence or

 TALENT PERCOLATING AS COMPETENCE &
PERFORMANCE
Performance & competence becomes solid & sustainable if backed by
talent

TALENT AS PERSONAL
INTEGRITY

Percolation of talent from

person to task
COMPETENCE AS PROFESSIONAL
INTEGRITY

Performance as
task
accomplishmen
t
IN CONCLUSION!
Strategic HR needs to go beyond
Performance management
Business as service has to go beyond
strategic competence management
Talent has to be facilitated to be
competent & performing- that is talent
management