ACCOUNTING

MANAGEMENT
OF TELECOMMUNICATION

Kelompok 3 :
Ahmad Firdausi
Teguh Dwi Cahya
Aris Munandar
Abdurrahman Salah H.L.
Adik Susilo W

MTEL-2016
 Accounting Management is
Activity to collect, interpretation and
report cost and revenue in the
telecommunication network
operation.

ITU-T definition (M.3400 and

X.700, Definitions of the OSI
Network Management
Responsibilities):

"Accounting management
enables charges to be
established for the use of
resources in the OSIE [Open
Systems Interconnect
Environment], and for
costs to be identified for the
use of those resources
Management
Acounting
Management accounting is the process of
identification, measurement, accumulation,
analysis, preparation, interpretation and
communication of information that assists
managers in specific decision making
within the framework of fulfilling the
organizational objectives.
Types of Decisions
The decisions, managers are
concerned with, can be categorized
as

Planning Control
decisions decisions
Planning Decisions
Planning decisions
Planning Decisions are concerned with
the establishment of goals for the
organization and the choosing of plans
to accomplish these goals

Management accounting
information is needed to take
Planning decisions
 Control
Control Decisions
Decisions
Control decisions result from implementing the plans
and monitoring the actual results to see if goals are
being achieved

If goals are not being achieved, either corrective steps

must be taken resulting in goal achievement or goals
themselves have to be revised to attainable levels

Cost accounting data are needed for taking

Control decisions
eTOM Business Process Framework
Conceptual Structure
(Level-0)

CUSTOMER

STRATEGY, INFRASTRUCTURE & OPERATIONS

PRODUCT
Market,
Market,Product
Productand
andCustomers
Customers
Service
Service
Resources
Resources
(Application, Computing and Network)
(Application, Computing and Network)
Supplier,
Supplier,Partner
Partner

SUPPLIRES/PARTNERS

ENTERPRISE
MANAGEMENT

Shareholders Employees Other Stakeholder

eTOM Business Process Framework
Conceptual Structure
(Level-0)

CUSTOMER

STRATEGY, INFRASTRUCTURE & OPERATIONS

PRODUCT
Market,
Market,Product
Productand
andCustomers
Customers
Service
Service
Resources
Resources
(Application, Computing and Network)
(Application, Computing and Network)
Supplier,
Supplier,Partner
Partner

SUPPLIRES/PARTNERS

ENTERPRISE
MANAGEMENT

Shareholders Employees Other Stakeholder

eTOM Business Process Framework
Level-1 Processes
CUSTOMER

STRATEGY, INFRASTRUCTURE & OPERATIONS

PRODUCT Operation Fulfillment Assurance Billing
Strategy & Infrastructure Product
Commit Lifecycle Lifecycle Support &
Management Management Readiness
Marketing & Offer Management Customer Relationship Management
Marketing & Offer Management Customer Relationship Management

Service Development & Management Service Management & Operation

Service Development & Management Service Management & Operation

Resources Development & Management Resources Management & Operation (RM&O)

Resources Development & Management Resources Management & Operation (RM&O)
(Application, Computing and Network) (Application, Computing and Network)
(Application, Computing and Network) (Application, Computing and Network)

Supply Chain Development & Management Supply/Partner Relationship Management

Supply Chain Development & Management Supply/Partner Relationship Management

ENTERPRISE
MANAGEMENT
Strategic & Enterprise Risk Enterprise Knowledge & Re-
Enterprise Management Effectiveness search
Planning Management Management
Stockholder &
Financial & Asset External Human Resources
Management Relationship Management
Management
eTOM Business Process Framework
Level-1 Processes
CUSTOMER

STRATEGY, INFRASTRUCTURE & OPERATIONS

PRODUCT Operation Fulfillment Assurance Billing
Strategy & Infrastructure Product
Commit Lifecycle Lifecycle Support &
Management Management Readiness
Marketing & Offer Management Customer Relationship Management
Marketing & Offer Management Customer Relationship Management

Service Development & Management Service Management & Operation

Service Development & Management Service Management & Operation

Resources Development & Management Resources Management & Operation (RM&O)

Resources Development & Management Resources Management & Operation (RM&O)
(Application, Computing and Network) (Application, Computing and Network)
(Application, Computing and Network) (Application, Computing and Network)

Supply Chain Development & Management Supply/Partner Relationship Management

Supply Chain Development & Management Supply/Partner Relationship Management

ENTERPRISE
MANAGEMENT
Strategic & Enterprise Risk Enterprise Knowledge & Re-
Enterprise Management Effectiveness search
Planning Management Management
Stockholder &
Financial & Asset External Human Resources
Management Relationship Management
Management
M3400 - TMN Functional Decomposition
M3400
Security Configuration Fault Performance Accounting
Management
Management Management Management Management Management
Functional
Areas 4 5 6 4 4

M3400
Containment Security
Security Prevention Detection
& Recovery Administration
Management
5 10 16 24 55

M3400 Network Service

Status &
Configuration Planning Installation Planning & Provisioning
Control
Management & Engineering Negotiation
11 12 10 29 8 70

M3400
RAS Quality Alarm Fault Fault Trouble
Fault Testing
Assurance Surveillance Localization Correction Administration
Management
6 10 5 5 11 7 44

M3400 Performance Performance

Performance Performance
Performance Quality Management
Monitoring Analysis
Management Assurance Control
7 10 11 6 34

M3400 Collections
Usage Tariffing/ Enterprise
Accounting and
Measurement Pricing Control
Management Finance
17 8 21 11 57
11
Total functional units = 260
M&O level 2 Processes ETOM vs Rec ITU M.3400 (MFA

RM&O LEVEL 2
PROCESSES v.3.5. (E- TOM)

Resource Resource Resource Data

RM&O Support Resource
Trouble Performance Collection &
& Readiness Provisioning
Management Management Processing

M.3400 MANAGEMENT
(M3400 MFA ITU REC)
FUNCTIONAL AREAS (MFA)

Security Configuration Fault Performance Accounting

Management Management Management Management Management

(E- TOM)
Security
Management

ENTERPRISE MANAGEMENT 12
eTOM Business Process Framework
Level-2 Resources Management &
Operations / RM&O ( Aplication ,
Computing , & Network )
Resources Management & Operations
(RM&O)
(Aplication , Computing & Network )

Resource Resource Resource Resource

RM&O Support &
Provisioning Trouble Mgt Performance Mgt Data Collection
Readiness
(RM&O-F) (RM&O-A) (RM&O-A) & Processing
(RM&O-OSR)
(RM&O-F)

DESCRIPTION DESCRIPTION DESCRIPTION DESCRIPTION DESCRIPTION

Manage classes of Allocate and Management of Monitoring,analyzing, Collect usage ,

Resources, ensuring Configure trouble with controling and network
That appropriate Resources , to allocated reporting and information
application, individual Resources on the performance technology events
computing and Customer of resources and performance
network resourcess service information
are available Instance in order for distribution to
and ready to to meet services other perocesses
Instantiate and requirements within the enterprise
Manage resources
instance

FAULT PERFORMANCE ACCOUNTING

CONFIGURATION MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT
 ITU-T definition (M.3400 and X.700,
Definitions of the OSI Network Management
Responsibilities):

"inform users of costs incurred or

inform resources consumed
Accounting "enable accounting limits to be
management set and tariff schedules to be
limit associated with the use of
includes resources;
functions to: "enable costs to be combined where
Cost
multiple resources are invoked to
combin achieve a given communication
e objective."
IETF definition: Request For Comment (RFC)
2975, Introduction to Accounting Management

the collection of
resource
consumption data
for the purposes of
Accounting
capacity and trend
management requires
analysis, cost
that resource
allocation,
consumption be
auditing, and
measured, rated,
billing.
assigned, and
communicated
between appropriate
parties."
 Term of accounting management to
describe the following processes:
Collecting usage data records at network devices

Optionally preprocessing data produced by the device

(for example, filter, sample, aggregate)

performan Exporting the data from the device toward a collection server
ce, SLA,
fault,
security,
billing, Processing the data at the collection server (for
planning, example, filter, sample, aggregate, de-duplicate)
and so on

Converting usage records into a common format to be

used by higher-layer applications : the mediation
procedure
Accounting Management
Architecture
Accounting Management
Architecture

Collecting
usage data
records at
network
devices
Accounting Management
Architecture
Optionally
preprocessing
data produced
by the device
(for example,
filter, sample,
aggregate)
Accounting Management
Architecture

Exporting the
data from the
device toward a
collection server
Accounting Management
Architecture

Processing the
data at the
collection server
(for example,
filter, sample,
aggregate, de-
duplicate)
Accounting Management
Architecture
Converting usage
records into a
common format
to be used by
higher-layer
applications (for
example,
performance,
SLA, fault,
security, billing,
planning, and so
on): the
mediation
procedure
 Network monitoring
The Purposes of Accounting

User monitoring and profiling

Various accounting scenarios:

Application monitoring and

profiling
Capacity planning
Traffic profiling and engineering
Peering and transit agreements
Billing
Security analysis
Network Monitoring
Class0 Class1 Class2
Time Packets Bytes Packets Bytes Packets Bytes
(Hour)
0 38 2735 1300 59800 3 1002
1 55 3676 400 44700 61 9791
2 41 36661 400 16800 4 240
3 13 1660 200 8400 4 424
4 16 14456 400 44700 4 420
5 19 2721 400 44400 1 48
6 21 24725 600 35600 516 20648
7 19 3064 700 412200 15 677
8 5 925 1200 176000 1 48
Table 1-2. Example of a Daily 9 4 457 1300 104100 1242 148920
Report with Three Servicee 5
10 5 3004 1900 109190 1 48
Classes 0
11 4 451 400 39800 545 22641
12 4 456 800 54200 1017 108969
9
13 5 510 500 41600 36 3240
14 4 455 400 99300 15 3287
15 5 511 800 36800 685 27578
16 4 454 100 4000 3 144
17 4 457 500 309500 2 322
18 4 455 400 34100 4 192
19 5 3095 1300 104100 4 424
20 4 398 100 15200 4 424
21 5 1126 800 54200 12 936
22 7 782 1300 104100 4 835
23 9 7701 600 35600 1 235
User Monitoring and Profiling
The trend of running mission-critical
applications on the network is
OVERWHELMING

Voice over IP (VoIP), virtual private

networking (VPN), and videoconferencing
are increasingly being run over the
network.

At the same time, people use (abuse?) the

network to download movies, listen to
music online, perform excessive surfing,
and so on.
 destination of traffic
patterns between
A traffic matrix

in the network
the origin and
illustrates the
User Monitoring and Profiling

This information can be used to:

Build a trafc matrix per

subdivision, group, or even user
Identify opportunities to sell
additional value-added services to
targeted customers.
Document usage trends by user,
group, and department
Track network usage per
user
Monitor and profile users
Application Monitoring and Profiling

Figure 1-7. Characterizing Traffic by

Application ba
ck
Figure 1-8. IP Protocol Distribution

Figure 1-8. IP Protocol

Distribution
 Table 1-3. Example of Daily Report (Extended Version)
Class0 Class1 Class2
Application Application
Load (Bytes) Load (Bytes) Load Application(Bytes)
Time Packet Packet Packet Peer-
(Hour) s Bytes Voice Other s Bytes E-mail SAP s Bytes HTTP to-Peer Other
0 38 2735 264 2471 1300 59800 38870 20930 13 1002 752 100 150
1 55 3676 128 3548 400 44700 29055 15645 61 9791 8812 979 0
2 41 56661 780 55881 400 16800 10920 5880 4 240 216 24 0
3 13 1660 328 1332 200 8400 5460 2940 4 424 382 42 0
4 16 14456 128 14328 400 44700 29055 15645 4 420 378 42 0
5 19 2721 1164 1557 400 44400 28860 15540 10 480 48 48 384
6 21 24725 9856 14869 600 35600 23140 12460 516 20648 18583 2065 0
7 19 3064 2048 1016 700 412200 267930 144270 15 677 609 68 0
8 5 925 512 413 1200 176000 114400 61600 12 960 48 96 816
9 4 457 256 201 1300 104100 67665 36435 1242 148920 134028 148921 0
5 5
10 5 3004 1684 1320 1900 109190 709735 382165 3 256 230 26 0
0
11 4 451 96 355 400 39800 25870 13930 545 22641 20377 2264 0
12 4 456 64 392 800 54200 35230 18970 1017 108969 980729 108970 0
9
13 5 510 128 382 500 41600 27040 14560 36 3240 2916 324 0
14 4 455 416 39 400 99300 64545 34755 15 3287 2958 329 0
15 5 511 496 15 800 36800 23920 12880 685 27578 24820 2758 0
16 4 454 128 326 100 4000 2600 1400 3 144 130 14 0
17 4 457 256 201 500 309500 201175 108325 2 322 290 32 0
18 4 455 196 259 400 34100 22165 11935 4 192 173 19 0
19 5 3095 2048 1047 1300 104100 67665 36435 4 424 382 42 0
20 4 398 286 112 100 15200 9880 5320 4 424 382 42 0
21 5 1126 956 170 800 54200 35230 18970 12 936 842 94 0
22 7 782 612 170 1300 104100 67665 36435 4 835 752 84 0
23 9 7701 2096 5605 600 35600 23140 12460 2 235 212 24 0
Capacity Planning
A PO Which point of presence (PoP)
P generates the most revenue?
servi
ce
ACCES
provi Which access points are not
der S
profitable and should be
consolidated?
might
consi
CAPACIT
SPARE

der Should there be spare

Y

the capacity for premium users?

follo
wing: In which segment is the trafc
SEGME
NT

decreasing? Did we lose

customers to the competition?
What might be the reason? nex
t
Capacity Planning

enterp
depart
consid
followi

rise IT
er the

might
ment

An
ng

GRO
Which departments are
W growing the fastest? Which
links will require an upgrade
soon?
For which department is
AVAILABI
HIGH

LITY

network connectivity business-

critical and therefore should
have a high-availability design?

ba
ck
BILLING ??????
Proses Mapping accounting Management
Proses Mapping accounting Management