COMPLAINT

Request Form
 This form must be filled up by staf
(Office & Residence Matters)

C:\Users\User\Desktop\TEMPLATE\COMPLAINT REQUEST TEMP.xlsx

ASSET LISTING
Check Offi ce Asset Folder
 Update any new & existing assets
(access
card/fittings/cabinets/laptops/headset/mouse/keyboard/desktops( Product
Keys))
C:\Users\User\Desktop\OFFICE ASSET
C:\Users\User\Desktop\TEMPLATE\ASSET LIST ;WORKSTATION -Admin Records Only.x
lsx
RESIDENCE
MATTER
TOP Rules & Regulations / Unit Key / Residence Access Cards
TNB Bill
Must always update the residence file
(Access Card/ Residence Key/ TOP Rules & Regulations)
If access cards / keys are lost; Request form MUST be filled up
Receiving Form MUST be Filled up By Admin and Signed By
Receiver: Replacement of Key / Access Card
If any Residents have checked out from the residence,
Residents MUST filled up Clearance Form

C:\Users\User\Desktop\STAFF (IN-HOUSE RESIDENCE)

C:\Users\User\Desktop\STAFF (IN-HOUSE RESIDENCE)\TOP Residence - Rules and Reg
ulations.docx
C:\Users\User\Desktop\STAFF (IN-HOUSE RESIDENCE)\STAFF (INHOUSE) RESIDENCE
REGISTER.xlsx
C:\Users\User\Desktop\TEMPLATE\COMPLAINT REQUEST TEMP.xlsx
C:\Users\User\Desktop\TEMPLATE\RECEIVING FORM.xlsx
C:\Users\User\Desktop\TEMPLATE\CLEARANCE FORM TEMP.xlsx
TNB Bill: Residence
log in: TNB Portal
any pending bill MUST Inform HR Dept & CCS Director & OPS
Director
Bills MUST BE printed out for reference
Noted That: All residences: Check In Date
OT-21-12A: 07/09/16
OT-23-18: 01/10/16
CT-15-05: 07/08/16
CT-18-01: 01/10/16
HT-27-06: 01/10/16
OT-21-05:01/10/16
OT-23A-12: 07/10/16
CROSS CHECK the outstanding bill & current bill

https://www.mytnb.com.my
OFFICE PANTRY
R.O Water Supply Jant Marketing Sdn Bhd
Pantry: Stock List
R.O Water Supply Jant Marketing Sdn Bhd
(Juraidah Water Delivery)
Email her on Monday so that the delivery will be made on
coming Thursday; stated 30 -35 Bottles per delivery; study the
pattern of R.O Water been used with Cleaner
C:\Users\User\Desktop\STATIONARY & PANTRY\MONTHLY PANTRY BUDGET; FEB-MAC.
xlsx
C:\Users\User\Desktop\STATIONARY & PANTRY\Jantzen R.o Water.xlsx
 PURCHASE
REQUISITION &
PURCHASE ORDER
Any requisition: from IT Dept/ CEO/OPS Dept/Admin (Office &
Pantry): Requisition Form MUST Be Filled UP by ADMIN ONLY

To fill up the Requisition Form, PR & PO Code No must be

registered
C:\Users\User\Desktop\PR\PO & PR CODE NO.xlsx
C:\Users\User\Desktop\PR\MAR 2017\HARD DRIVE.xlsx
CLEANER & DRIVER
Forms related to Cleaner & Driver MUST be printed out and
passed to them; weekly Basis
Cleaner Pantry (Tea Tarik/ Pantry Items): 60 sachets/ day
Driver Mileage Log
Once, Admin has cross checked with Cleaner; Filled Up
Requisition Form for approval & action
Transmittal Form MUST BE filled Up ADMIN & Driver: If Driver
need to do Outside Job
C:\Users\User\Desktop\STATIONARY & PANTRY\Jantzen R.o Water.xlsx
C:\Users\User\Desktop\TEMPLATE\MILEAGE LOG TEMP.xlsx
C:\Users\User\Desktop\STATIONARY & PANTRY\Monthly PANTRY Stock Records.xlsx
TEMPLATE\TRANSMITTAL FORM.xlsx
CENTRALIZED AIR
CONDITIONER
Gagasan Sentral @ Basement Floor of Co Place 3
Keep updating about OPS Dept Operations Hours: Email will be
sent by OPS Director / CCS Director
Alert on US Public Holiday; as ADMIN must send email to Puteri Cyberview to inform
that OPS Dept is CLOSED on Date until ____

Send to Gagasan Sentral: Request Form Printed By Gagasan

Sentral
Alert: Centralized Air Conditioner: Time Switch On: 12PM; if any lateness, please fill
up the Centralized Air Cond and submit together with the request form from Gagasan
Sentral. If the business operations hours run as usual, ADMIN only need to fill up the
Centralized Air Cond Form; for reference
C:\Users\User\Desktop\TEMPLATE\GAGASAN SENTRAL- CENTRALIZED AIR COND.xlsx
SERVER ROOM: AIR
COND
Print out monthly: Server room Form

C:\Users\User\Desktop\TEMPLATE\AIR COND SERVER ROOM TEMP.xlsx

PAYMENT VOUCHER
Monthly recurring payment
All payment vouchers MUST BE prepared before 1 st of
Every month
Soft Copy Tax Invoice will be emailed by respective Person In Charge to ADMIN
Jant Marketing Sdn Bhd: Check Mailbox/ Print out from Jant Marketing Online System
TNB Bill: Request from Receptionist (Julia) on 28th of every month
Cyberview: request from Azmi
Setia Haruman Tech: Khairol Anuar

In order to generate PV: ADMIN MUST Fill up PV SEQ NO

C:\Users\User\Desktop\PV\PV 2017 - OFFICE- SUPPLIER & SERVICE\PV SEQ No.xlsx
C:\Users\User\Desktop\PV\PV 2017 - OFFICE- SUPPLIER & SERVICE\CODE NO- PV
& INCOMING CORRESPONDENCE.xlsx
C:\Users\User\Desktop\PV