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COMPENSATION MANAGEMENT

Compensation Strategies 1
objectives

At the end of this topic students will be able to:

Define and discuss the advantages, dis-advantages and


applicability of:
Base Pay
Performance Pay (Merit Pay)
Incentive Pay
Indirect Pay (Fringe Benefits)
Pay-for-knowledge

Identify how the various pay systems can be linked to the


competitive strategy of an organization.

Compensation Strategies 2
Introduction

Why:
does the person who cuts your hair get paid per head?
does the person who pumps your gas get paid per hour?
do realtors get paid only when they sell a house?
are auto salespeople paid only when they sell a car?
are stockbrokers paid only when they make a trade?
are carpet installers paid for each square metre of carpet
laid?
are long-haul truck drivers paid per kilometre driven?
are dentists paid per tooth drilled?

Compensation Strategies 3
Compensation Mixed Choices

Job Evaluation
Base Pay Market Pricing
Pay for Knowledge

Performance Individual Performance


Group Performance
Pay Organization Performance

Mandatory Benefits
Pension Plan

Indirect Pay Health & Life Insurance


Pay for time not worked
Employee Services
Other Benefits

Compensation Strategies 4
Purpose

The questions that will be addressed are:

What role should each of the three compensation


component (base pay, performance pay, indirect pay) play
in the compensation mix ?

What top level of compensation should be provided?

What are the advantages and disadvantages of each of the


three pay components and their key elements?

Under what circumstance is each most appropriate?

Compensation Strategies 5
Base Pay

Definition

The portion of an individuals compensation that is


based on a unit of time worked. Not on output
produced or results achieved.

Is the basic monetary compensation paid for work


performed

Compensation Strategies 6
Base Pay

Factors

Is guaranteed by the employer

Amount pay is typically determined by the value that the


organization accords to the work the higher the value of the
work the higher the level of base pay

May be calculated on a hourly, daily, weekly, monthly or annual


rate

When calculated on a hourly basis, it is known as wages

Compensation Strategies 7
Base Pay

Factors contd.

When calculated on a weekly, monthly or annual


basis it is known as salary

Sometimes preferred to output related pay

Easier to determine

Compensation Strategies 8
Base pay

Advantages

It does not confine employee attention to one or two


behaviours (selection of task)

Allows employer to recognize and encourage important non-


output-based job behaviours i.e. skill development

Can signal the relative importance of jobs within the


organization.

Demonstrates a commitment on the part of the employer to the


employee creating a greater likelihood of employee
commitment to the employer
Compensation Strategies 9
Base Pay

Why use Base Pay?
Because:
Output related pay cannot always be used

1. For some organizations output related pay is simply


impractical
No other alternative is viable
It does not confine employees attention to only one or two
behaviours as output-based pay tends to do

2. Allows the employer to recognize and encourage


important non-output-based job behaviours:
Ex. Skill development

Compensation Strategies 10
Base Pay

Why use Base Pay?
Because contd.:
3. Base-pay can signal the relative importance of jobs
within the organization

4. Base-pay demonstrates a commitment on the part of the


employer to the employee, creating a greater likelihood of
employee commitment to the employer

5. Depending on the method used to set up a base pay


strategy, it can support a particular managerial strategy.

6. It is usually much simpler to implement and administer


than an out-put related system.
Compensation Strategies 11
Base Pay

Substitution of output related pay for time-based pay is
only feasible for jobs in which the output is:

Easy to measure

Easy to price in terms of its value to the employer

Easy to attribute to individual employees

Controlled by the individual employee

Not highly unstable

Compensation Strategies 12
Base Pay

Disadvantages

Base pay represents more of a fixed employer commitment


than performance-contingent pay, especially if salaries are
used
Ex. Base pay is not linked to variability in an employers
ability to pay in the way that performance-contingent pay
is.

While base pay does contribute to membership behaviour, it


does not directly motivate task behaviour, nor does it signal
key task behaviour

Compensation Strategies 13
Base Pay

Disadvantage

Since base pay does not relate organizational success


directly to individual success, it does not directly contribute
to citizenship behaviour.

Base pay is not self-correcting. In an output-related system,


employees who do not perform up to standard tend to
voluntarily remove themselves from the organization
because they are unable to earn enough money. But time-
based pay provides no such mechanism
Compensation Strategies 14
Base Pay

Types

Seniority base pay

Refers to permanent increases in base pay that are awarded at


agreed periods and bears a direct relationship to the employees
length of service

Predicated on the idea:


that employees become more valuable to their organization over time
That valued employee will leave if their salaries are not also increasing
in value

Is intended to reward employees for their ongoing skill acquisition


and refinement

Compensation Strategies 15
Base Pay

Types contd.

Seniority Base

Principle, practices and procedures


Collective Bargaining
Job definition
Employees length of service

Compensation Strategies 16
Base Pay

Seniority-base Pay

Advantages

Employees perceived that they are treated fairly


uniformity

Objectivity use as a yardstick for promotion and


compensation

Reduces subjectivity
Compensation Strategies 17
Base Pay

Seniority-base Pay

Advantages

Facilitates the administration of pay programs


increases are set and can be budgeted for.

Eliminates favouritism.

Ability of supervisors to motivate employees without


the use of bribery
Compensation Strategies 18
Base Pay

Seniority-based pay and competitive strategy

Seniority pay does not fit well with the imperative


identified above because:

Employees can count on receiving the same pay raises


regardless of their individual performance record.

High-performing employees receive the same pay increases


as low-performing ones.

Pay raises are received without regard to whether


companies are meeting the differentiation or cost goals.

Compensation Strategies 19
Base Pay

Seniority-based pay and competitive strategy

Seniority pay does not fit well with the imperative identified above
because contd.:

Employees have little incentive to improve skills or take risks on the


job.

Although seniority pay plans reflect employees increased worth, they


measure such contributions indirectly rather than based on tangible
contributions or the successful acquisition of job-related knowledge or
skills.

Now more than ever, companies need to be accountable to


shareholders, which will require direct measurement of employee job
performance.

Compensation Strategies 20
Base Pay

Types

Longevity
Is added pay for employees who have reached the
maximum of a pay grade and is not likely to move into
the next higher grade

Commonly used in public sector as:


an incentive to reduce employee turnover
a reward for continuous years of service

Compensation Strategies 21
Base Pay

Advantages and disadvantages of the methods of
Base Pay
Method Advantages Disadvantages

Market Pricing Simplicity and going rate not always


easy to identify
cost Job definitions may
vary from the market
Keeps jobs data
Does not address
aligned with internal equity
market conditions Lack of control of
compensation strategy
May violate pay equity
Compensation Strategies legislation 22
Base Pay

Advantages and disadvantages of the methods of
Base Pay
Method Advantages Disadvantages

Centralized control May impede high


Job
of compensation

involvement
Evaluation costs More costly to
Signals importance develop than market
of different jobs pricing
Promotes internal Need for job
equity descriptions
Makes calibration to May become an
the market easier adversarial process
Costly to maintain 23
Compensation Strategies
Base Pay

Advantages and disadvantages of the methods of
Base Pay
Method Advantages Disadvantages

Job Systematic way to


determine pay for new
Can inhibit
jobs flexibility and
Evaluation Availability of package skill
plans from consultants
Fits well with classical development
and human relations
Low discontinuation
rate

Compensation Strategies 24
Base Pay

Advantages and disadvantages of the methods of
Base Pay
Method Advantages Disadvantages

Incentive for May raise labour cost


Pay for
employee skill

topping out
knowledge
development
No disincentive to
problem
Resistance by senior
movement employees to rotation
High work force Higher training costs
flexibility Complex to develop
Does not require job and administer
descriptions May also need to
Compensation Strategies maintain job-based 25
system
Base Pay

Advantages and disadvantages of the methods of
Base Pay
Method Advantages Disadvantages

Jobs are broader with


Pay for
more intrinsic
May be difficult to
calibrate system to
knowledge rewards market
May improve Not all employee may
customer service have desire or
capability
Supports high
Unions may resist
involvement because not based on
management seniority
High discontinuation
Compensation Strategies rate 26
Advantage and disadvantage of the
compensation mix components
Component

Base Pay

Advantages
Flexibility
Disadvantages
Fixed pay
Can recognize commitment
valued job
behaviours
Does not
Can signal relative motivate task
importance of jobs behaviour
Demonstrates Does not
commitment to encourage
employee
Can support
citizenship
managerial behaviour
strategy Not self-
Simplicity correcting
Compensation Strategies 27
Performance Pay

Definition

Any type of financial reward provided only when certain specified


performance results occur

Results may be based on the performance of individual employees, a


group or team or an entire organisation

Also called:

Performance-contingent pay
Variable pay
At-risk pay
Pay-for-performance

Compensation Strategies 28
Performance Pay

Advantage of Performance Pay:

Signal key behaviours and motivates employees to achieve


them

Reduce the need for other types of mechanism for controlling


employee behaviour

Raise employee interest in performance and provide


employees with information about their current performance
levels

Used to support specific managerial strategies and thereby


promote achievement of the organizations goal.
Compensation Strategies 29
Performance Pay

Advantages

Makes pay plans more variable help to link


compensation level to the firms ability to pay.

Stabilizes an organizations employment level


lessening the need to increase employment in peak
time and lay off at the end of.

Workers average about 20% more earnings than


comparable workers on time-based pay
Compensation Strategies 30
Performance Pay

Disadvantages

Employees prefer predictability

Employees will not object is it provides an add-on to


wages/salary but, will object if it leads to reduction of pay

Employees will resist substitution of performance pay for


base pay or indirect pay

May have to offer higher total compensation than norm in


order to induce employees to accept substitution

Compensation Strategies 31
Performance Pay

Disadvantages

Cause employees to only focus on aspects of the job that are


being measured

If poorly designed can have unanticipated negative


consequences

More difficult to manage than base pay

Has a high rate of discontinuation

Compensation Strategies 32
Performance Pay

Three categories

Individual performance plans


Piece rates
Commissions
Merit pay
Targeted incentives

Group performance plans


Productivity gain-sharing plans
Goal-sharing plans
Other types of team-based pay

Organizational performance plans


Employee profit sharing plans
Employee stock plans
Other organizational pay plans

Compensation Strategies 33
Performance Pay

Individual Performance Plan

Piece Rates

Developed by Fredrick Taylor

a pay system under which individuals receive a fixed sum for each unit
of output they produce

Commonly associated with the manufacturing sector but also used in


service sector

Requires trust on both sides

Requires job security

Compensation Strategies 34
Performance Pay

Individual Performance Plan

Piece Rates contd.

The objective is to maximize individual productivity by


linking output to reward

In the service sector market pricing is generally used to


set the piece rate

Compensation Strategies 35
Performance Pay

Individual Performance Plan

Piece Rates

Straight piece rate


The same fixed sum is paid for each piece produced,
regardless of how many pieces are produced.

Differential piece rate


A lower sum per piece is paid if employees production
does not meet the production standard

Compensation Strategies 36
Performance Pay

Individual Performance Plan

Piece Rates
Advantages

Highly motivational

Reduce the need for external control of employees

Link compensation to output & employers ability to pay

Provide specific information about the standard level of


output expected.

Compensation Strategies 37
Performance Pay

Individual Performance Plan

Piece Rates
Disadvantages

Can only be applied in a limited number of circumstances

Jobs with diverse activities and a high degree of


interdependence hard to keep track of performance

Jobs for which tasks are continually changing, or tools,


materials and technologies are rapidly changing are also not
amenable

Rate setting is not a scientific process

Compensation Strategies 38
Performance Pay

Individual Performance Plan

Piece Rates
Disadvantages

Group norm will dictate production level

Management practices lay off worker when productive


increase will not induce increase work speed

Created conflict and lack of cooperation among workers

May affect product or service quality

Compensation Strategies 39
Performance Pay

Individual Performance Plan

Piece Rates

Disadvantages

Problems with material and equipment usage

Encourage accidents and safety violations

Need to be re-calculated each time a major change occur -


machinery

Compensation Strategies 40
Performance Pay

Individual Performance Plan

Piece Rates

Is more applicable when:


Workers control their own production
Interdependence between workers is low
Each unit of production can be easily measured and priced
Individuals perform a limited number of tasks can be easily
compensated with the piece rate method
Tasks do not change frequently
Increased productivity will not cause layoffs
Monitoring of quality standards is easy

Compensation Strategies 41
Performance Pay

Sales Commission

Pay that is geared to the dollar volume of sales or


transactions conducted

Used to compensate sales personnel in many industries

Sales persons receive a certain percentage of their gross


sales

Commission rate typically varies according to the product


being sold
Compensation Strategies 42
Performance Pay

Sales Commission

Advantages
Commission rates are relatively easy to set and measure

Usually less interdependence among sales employees than among


production workers

Work output is more distinct little or no dependence on others

Unlimited number of sales that can be made without creating a need to


reduce the sales force

Reduces the need for other types of control mechanisms supervision


etc.

Compensation Strategies 43
Performance Pay

Sales Commission

Advantages contd.

Serves as a source of feedback and a self-correcting


mechanism

Reduces employer risk, since worker pay is link directly to


sales revenue

Increases sales

Fits well with motivation theory


Compensation Strategies 44
Performance Pay

Sales Commission

Disadvantages

Variable income unplanned budget

Inability to attract high calibre applicants

May cause high turnover

Low income during poor economic conditions

Low income during orientation period

Compensation Strategies 45
Performance Pay

Sales Commission

Disadvantages contd.

Employees not willing to do jobs thats not sales base

Might encourage deceit to customers

Intense competition among employees

Poor human resources skills and distrust of management may lead


to the need to create sales territories to prevent lost of sales to fellow
co-workers

May serve to encourage dishonest sales practice among workers

Compensation Strategies 46
Performance Pay

Sales Commission

Disadvantages - As it relates to the Employer

Encourage poor recruitment and selection methods


Little or no training and development methods employed
to retain poor performing employees
If employee fails to sell company fails to get money
High turnover cost
Low customer satisfaction due to high turnover
Attention is focus on gross revenue generation and not
profitability of sales.
Compensation Strategies 47
Performance Pay

Sales Commission

Types

Base salary plus commission


Serves to the employee for work not directly related to
sales

Draw system
Employees receive regular advances against future
commissions to smooth out income fluctuations

Compensation Strategies 48
Performance Pay

Types of Merit Pay:

Merit raises

Merit bonuses

Promotions
Compensation Strategies 49
Performance Pay

Merit Pay

Objective is to recognize and encourage continuing good


performance of individual employees

Feels that employees compensation should be determined at


least in part, by differences in their job performance

Granted base on past performance reward outstanding effort

Should be base on both objective and subjective factors

Always use in combination with base pay

Compensation Strategies 50
Performance Pay

Merit Pay

Critical success factors:

Employees must know that their efforts on the job will lead
to enhanced job performance and there must be
commitment from top management.

Job requirements must be realistic and must be explicit


enough to permit measurement of performance.

Employees should be well suited to perform the job based


on their skills and abilities

Compensation Strategies 51
Performance Pay

Merit Pay

Critical success factors:

Employees must perceive a strong relationship between attaining


performance standards and pay increases.

Companies granting merit increases must ensure that the funds needed
to compensate employees are available and are paid in a timely
manner.

Employees should have sufficient control over their performance and


external conditions should not weight in the merit pay decision
process. There must be explicit performance standards against which
employees job performance can be clearly evaluated.

Compensation Strategies 52
Performance Pay

Merit Pay
Competitive Strategy

Where organizations have adopted a differentiation competitive strategy, merit


pay is not a logical choice since:

It mandates employee role that display creativity, an open mind to novel ways of
approaching work and a degree of risk taking

Companies hold a longer-term focus with regard to the attainment of pre-


established objectives

Merit pay potentially lends itself more to inspiring creativity and risk taking than
either seniority or longevity pay by linking substantial awards with permanent
pay increases

In order for merit pay to be effective, objectives that are tied to creativity and risk
taking must be established on a regular basis; otherwise, merit raises would be
equivalent to providing employees with financial entitlements

Compensation Strategies 53
Performance Pay

Merit Pay

Disadvantages

Employees may receive merit increases even if their


performance does not warrant them.

Supervisors may be reluctant to differentiate pay increases


to avoid possible animosity and internal conflict.

Poor performers may view merit pay increases as


entitlements and superior performers may question the
value of striving for excellent performance

Compensation Strategies 54
Performance Pay

Merit Pay

Merit Raises

Definition

An increase to an employees base pay in recognition of


good job performance

Compensation Strategies 55
Performance Pay

Merit raise

Advantages

An increase to an employees base pay in recognition of


good job performance
Represents a permanent increase in base pay
Extremely expensive for an employer
Usually base on an employees performance during the
previous year
Usually base on appraised performance
Helps to retain high calibre employees
Compensation Strategies 56
Performance Pay

Merit raise

Disadvantages

Because performance appraisal is not an exact science it


may encourage lack of confidence in it
In some organisations pay raises given to above average
performers are not much more than those given to average
performer
Once an employer reached the top of his/her grade there
were no more merit increases motivation
Can cause division because they are usually base on the
opinion of the supervisor

Compensation Strategies 57
Performance Pay

Merit Pay

Merit bonus

Definition

A bonus provided to recognize good employee


performance that does not increase base pay.

Compensation Strategies 58
Performance Pay

Merit Pay
Merit bonus

Advantages

Granted only for the period in which good performance


occurs
Can be used in conjunction with a merit raise system
Not being a fixed amount
May be paid out in lump sum
Can be paid at any time

Compensation Strategies 59
Performance Pay

Merit Pay
Merit Bonus

Disadvantages

Depends on reliable and accepted performance measures


which may not exist
Both managers and employees may have little faith in the
available measures
Can create poor relationship if bonus pool is limited
Not suited for work depending on collaboration etc.
Compensation Strategies 60
Advantage and disadvantage of the
compensation mix components
Component

Advantages Disadvantages

Performance Signals key


behaviours and
Cost can be
substantial
Pay motivates action
Reduces need for
Rigidity
Difficult to develop
control mechanisms efficient benefits
Create employee package
interest in Administration and
performance communication
Can support costly
managerial strategy Does not motivate
Relates pay to firms task behaviour
ability to pay May cause excessive
employee stability
May encourage
undesirable
Compensation Strategies behaviour 61
Incentive Pay

Definition

Special rewards offered to employees when


performance can be measured objectively and when
employee have control over work outcomes

An incentive designed to motivate a specific type of


employee behaviour

Also a performance base pay

Compensation Strategies 62
Incentive Pay

Types

Individual Incentive

Base on commission, piecework and standard hour plans

Sharing plans in which productivity gains are distributed


between employers and employees

Selective plans that encourage efficiency and discourage


inefficiency

Compensation Strategies 63
Incentive Pay

Sharing Plans

Halsey Plan

Uses past production records to determine the standard time for a


job. Workers are guaranteed a minimum wage based on the
standard time. If the worker finishes before the standard time, the
savings are divided between the worker and employer, usually on
a 50/50 basis

Example
If a worker John, makes $10 an hour, when John finishes a 5-hour job
in 4 hours he would receive $40 for the 4 hours worked and 50% of $10
for the 1 hour saved. John therefore receives $45. His average hourly
rate has risen from $10 to $11.20

Compensation Strategies 64
Incentive Pay

Sharing Plan

Rowan Plan

Is similar to the Halsey Plan, however, the bonus is calculated


on the proportion of time saved in relation to standard time. If
we use the example of John again, John would receive $40 for
the 4 hour worked and a bonus of 20% representing the total
amount he saved (1/5). This 20% is multiplied against the total
earnings of the 4 hours, that is 0.2 x $40 = $8. Thus John will
receive $48.00 or $12.00 per hour.

Compensation Strategies 65
Incentive Pay

Selective Plans

Also called fast or famous plans

Reward those you perform well and provide no


incentives for those who perform poorly

Compensation Strategies 66
Incentive Pay

Two examples:

Taylor Plan

Earnings are divided into 2 groups, namely a low rate for


output under standard and a higher rate for output above
standard

The difference in wages between those falling below, those


meeting and those exceeding the standard, is usually quite
significant, as seen by the following example of a job where
the standard is 10 pieces an hour and the low rate and high
rate per piece are 80 cents and $1.00 respectively

Compensation Strategies 67
Incentive Pay

Example:

Worker 1: 9 pieces an hour for 40 hours


9 x 80 cents = $7,20 x 40 = $228 weekly

Worker 2
10 pieces an hour for 40 hours
10 x $1.00 = $10.00 x 40 = $400 weekly

Worker 3
11 pieces an hour for 40 hours
11 x $1.00 = $11.00 x 40 = $440 weekly

Compensation Strategies 68
Incentive Pay

Gantt Plan

Everyone who fails to reach the standard is paid a


guaranteed day rate.

Those who reach the standard receive a step bonus of 20%


and a higher rate for everything over the standard.

Compensation Strategies 69
Incentive Pay

Example

Assume a standard of 10 pieces per hour, an hourly rate of $6.00, a


step bonus of 20% and a higher bonus rate of 5% of the hourly rate

Below standard (9 items or less):


$6.00 guaranteed hourly rate

At standard (10 items)


$6.00 + 20% bonus = $7.20 hourly rate

Just above standard (11 items)


$6.00 + 20% bonus + additional 5% bonus per item of guaranteed
hourly rate = $7.50

Compensation Strategies 70
Incentive Pay

Management Incentive Plans

Award pay to individual managers when they meet or


exceed objectives based on sales, profit, production or
other measures for their division, department or unit.

Generally require the achievement of multiple,


complex objectives without compromising the quality
and quantity of output that is generated by employees

Compensation Strategies 71
Incentive Pay

Referral Incentive Plans

Reward employees with monetary bonuses for


referring new customers or recruiting successful job
applicants.

Compensation Strategies 72
Incentive Pay

Advantages

Increases output
lower production cost
Increase worker income
Direct stimulus to worker
Can be estimated more actually (in advance)
Less direct supervision
Better working relationship between employer and
employee

Compensation Strategies 73
Incentive Pay

Disadvantages

Quality tends to deteriorate unless there is a stricter system


of checking and inspection.

Payment by results may lead to opposition or restriction on


output when new machines or methods are proposed or
introduced.

When paid by results, workers tend to regard their highest


earnings as norms, and, therefore, press for a considerably
higher minimum wage.
Compensation Strategies 74
Incentive Pay

Disadvantages

The amount and cost of clerical work increases if done


manually.

There is a danger of disregarding safety regulations and


thereby increasing the rate of accidents.

Jealousies may arise among workers.

It is difficult to set pieces or bonus rates accurately

Compensation Strategies 75
Incentive Pay

Group Incentive

Team-based

Small group

Compensation Strategies 76
Incentive Pay

Gain-sharing

Group incentive

Incentive payment base on improved company


performance

Develop a philosophy of management that emphasizes


employee involvement

Compensation Strategies 77
Incentive Pay

Gain Sharing

Three components

A leadership philosophy
Promotes high levels of trust, open communication and participation

Employee involvement

A bonus
Awarded when companys actual productivity exceeds targeted
productivity
Bonus is base on a formula

Compensation Strategies 78
Incentive Pay

Types of gain sharing programs

The Scanlon plan

Involves all employees of the company working to:


solve production problem
reduce production cost
improve productivity as well as company profits

Rationale
Companies would be able to offer higher pay for the worker, generate
increased profits for stockholders , and have fewer price increases for
consumers
Emphasises employee involvement

Compensation Strategies 79
Incentive Pay

Its Three components

Teamwork

Suggestion systems

Monetary reward based on productivity improvements

Compensation Strategies 80
Incentive Pay

Rucker Plan

Similar to Scanlon Plan

Main difference formula used to measure


productivity

Value added equal =


Difference between the value of the sales price of a
product and the value of what was purchased to
produce the product
Compensation Strategies 81
Indirect Pay

Definition
Any type of employer-provided reward (or benefit)
that serves an employee need but is not part of base or
performance pay

A major expenditure for many firms

Was known as fringe benefit

Compensation Strategies 82
Indirect Pay

Major categories of indirect pay

Benefits mandated by law Employment Insurance

Deferred income plans Pension Plans

Life, medical, dental Health Benefits

Pay for time not worked Public holiday

Employee services psychological counselling to food services

Miscellaneous benefits company vehicle consumer discount


Compensation Strategies 83
Indirect Pay

Why use Indirect Pay

Competitive pressure
To satisfy the security needs of the employees
Income tax benefit
Can be purchased more cheaply by employer than employee
ex. Medical
Protects the financial security and peace of mind of employees
Sense of protection for employees
Reinforcement of a particular managerial strategy ex.
Intrinsic reward
Promotes consequences beneficial to the organization
subsidizing fitness classes improve employees health

Compensation Strategies 84
Indirect Pay

Disadvantages

Cost

Rigidity hard/illegal to remove once installed

Difficult to develop a benefit package that meets the


true needs of the employees

Administration and communication of the benefit

Compensation Strategies 85
Indirect Pay

Disadvantages

Weak link between indirect pay and specific employee


task behaviour

Create stability among employee retain unhappy


employees

Not a lot is known about the impact of indirect pay on


employees

Compensation Strategies 86
Advantage and disadvantage of the
compensation mix components

Component Advantages Disadvantages
Can help attract Cost can be substantial
Indirect Pay
employees

Rigidity
Matches unionized firms Difficult to develop
Favourable tax treatment
Economies of scale in
efficient benefits
purchasing package
Can provide valued Administration and
rewards communication costly
Provide employee peace Does not motivate task
of mind behaviour
Helps employer deal May cause excessive
humanely with problems
Can help promote
employees stability
company products May encourage
Can support managerial undesirable behaviour
strategy
Compensation Strategies 87
Pay-for-knowledge
Definition

Pays workers for the range of jobs that they are capable of performing for the
organization at any point in time.

Employees pay is contingent upon the acquisition of skills.

Other pay base employees wages on the specific jobs they actually do, pay-for-
knowledge plans base wages on the repertoire of jobs that the employee is
trained to do.

Under such plans, a typical employee starts at a base rate, and as he or she
learns different jobs in the organization, the pay rate increases simultaneously

Compensation Strategies 88
Pay for Knowledge

Necessary elements of the system:

Set of skill blocks


Defined progression of paths through the skill blocks
Specification of period within skill blocks (max and min)
Training and certification/testing to demonstrate skill
acquisition
Specification of the max and min of skills each employee
needs
Rate of pay for each skill block
Specification of jobs covered by the system
Assessment of employee skills

Compensation Strategies 89
Pay-for-Knowledge

A radical departure from traditional job-based compensation systems.

Job-based compensation system assign pay rates to the specific jobs that
exist in the workplace

Workers are compensated on the basis of their performance of these


specific jobs

Workers are only compensated for the relevant knowledge, skills and
abilities that they can apply to the specific jobs to which they are assigned

Includes both competency-based pay (professional level) and skill-based


pay (operational level)

Compensation Strategies 90
Pay for Knowledge

Advantages

Benefits both employee and employer

Employer benefits leaner staffing, greater work force flexibility and stability,
higher output, lower absenteeism, less turnover and higher productivity

Employee benefits higher motivation, higher job and pay satisfaction,


increased feelings of self-worth, increased job security, improvements in the
quality of work-life and higher organizational commitment

Jobs are usually broader and provide more intrinsic rewards

Higher possibility of staff rotation

Compensation Strategies 91
Pay for Knowledge

Disadvantages

Increased cost greater skills mean higher pay

Training is costly

Increase in administrative cost

Pay inequity
Compensation Strategies 92

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