Module 4 (Self-Study):

Managing Recipients
Overview

Introduction to Exchange Recipients

Creating, Deleting, and Modifying Users and Contacts
Managing Mailboxes
Managing Mail-Enabled Groups
Review Questions: Managing Recipients

Video
Lesson: Introduction to Exchange Recipients

What Are Exchange Recipients?

Uses of the Exchange Task Wizard
What Are Exchange Recipients?

E-mail address created

Mailbox-Enabled
Displayed in address lists
Can send and receive
Mail-Enabled
e-mail
User
Can store e-mail on the
Exchange server
E-mail address created
Mail-Enabled
Displayed in address lists
Can receive e-mail at an
Contact external e-mail account

E-mail address created

Mail-Enabled Displayed in address lists
E-mail forwarded to all
Group members who have valid
e-mail addresses defined
in Active Directory
Uses of the Exchange Task Wizard

You can use the Exchange Task Wizard to:

Create or delete a mailbox

Establish or delete an e-mail address

Move a mailbox

Hide or unhide group membership

Configure Exchange features

Remove Exchange attributes

Review Questions: Deciding Which Exchange Recipient
Type and Scope to Use

1 Read the scenarios and determine

the best solution

2 Be prepared to discuss your

solutions with the class
Lesson: Creating, Deleting, and Modifying Users and
Contacts

How to Create a Mailbox

How to Delete Mailboxes
How to Create and Delete Mail-Enabled Users and
Contacts
How to Modify Aliases and E-Mail Addresses for
Recipients
How to Make Bulk Changes to Active Directory
How to Automate Mailbox Administration
How to Hide Mailboxes
How to Reconnect Mailboxes to Active Directory
Accounts
How to Create a Mailbox

To create a mailbox:

1 Open Active Directory Users and Computers

2 Browse to the OU that will contain the new user account
3 Use the context menu of the organizational unit to create the
new user account, and verify that the Create an Exchange
mailbox check box is selected

Mailbox alias: Samsmith

E-mail address: Samsmith@nwtraders.msft
 How to Delete Mailboxes

Active Exchange
Directory Server
Elapsed time
5 days
10 days
delete 15 days Default Mailbox
mailbox Retention Period =
20 days 30 days
30 days

To delete a mailbox:
Administrator
1 Open Active Directory Users and Computers

2 Locate the organizational unit that contains the user

account associated with the mailbox
3 Locate the user account of the person whose mailbox
you want to delete
4 Use the Exchange Task Wizard to delete the mailbox
Practice: Creating and Deleting a Mailbox

These procedures describe how

to create and delete a mailbox
How to Create and Delete Mail-Enabled Users and
Contacts

To create a mail-enabled user: To create a mail-enabled contact:

Open Active Directory Users and

1 Computers
Locate the organizational unit that will
2 contain the new user account
Use the context menu of the
3 organizational unit to create the user
account and verify that the Create an
Exchange mailbox check box is not
selected
Use Exchange Task Wizard to establish
4 an e-mail address for the user object
1
Open Active Directory Users and
Computers
Use the context menu of the
2 organizational unit to create the new
contact object
Configure the alias and the e-mail
3 address for the new contact

Use Active Directory Users and Computers to remove the e-mail

addresses from the user accounts or contacts when you no longer
need to mail-enable the users and contacts
How to Modify Aliases and E-Mail Addresses for
Recipients

To: Samsmith@nwtraders.msft
or
To: Samantha.smith@contoso.msft
Exchange Server
inbound

outbound

External User
From: Samsmith@nwtraders.msft
Samantha Smith

Default address types:

Custom address cc:Mail Address
X.400 address Lotus Notes Address Practice
Microsoft Mail Address Novell GroupWise address
SMTP address
How to Make Bulk Changes to Active Directory

CSVDE.exe
or
LDIFDE.exe

import

export
filename.csv Active
filename.ldf Directory
How to Automate Mailbox Administration

Programming technologies:
ActiveX Data Objects
Active Directory Service Interface
Collaboration Data Objects
Exchange OLE DB provider
CreateMBX.vbs
LDAP
Store events
World Wide Web Distributed Authoring
and Versioning
Exchange 2000 Server Web forms
Practice
Windows Management Instrumentation
 How to Hide Mailboxes

When a mailbox is hidden, it can still receive messages addressed to it if the

message sender uses its SMTP e-mail address or any other foreign address

To hide a mailbox:

1 Open Active Directory Users and Computers

2 Open the Properties dialog box for the user account
3 On the Exchange Advanced tab, select the Hide from
Exchange Address Lists check box

Practice
How to Reconnect Mailboxes to Active Directory Accounts

To reconnect a mailbox to To reconnect a mailbox to

an existing account: a new account:

1 Open Exchange System Manager 1 Open Active Directory Users and

Computers and create the user
2 Locate the mailbox store that object
contains the deleted mailbox
2 Clear the Create an Exchange
3 Right-click the disconnected mailbox Mailbox check box
object and then click Reconnect
3 Use Exchange System Manager to
4 Select the appropriate user account connect the new user account to a
disconnected mailbox

Active Exchange
Directory Server
Practice
Lesson: Managing Mailboxes

How to Configure Storage Limits

How to Configure Send on Behalf and Send As
Permissions
How to Manage Permissions to Mailboxes
How to Move Mailboxes
How to Configure a Forwarding Address
How to Configure Storage Limits

Mailbox Storage Limit

10,000 KB
15,000 KB
Issue warning at: 20,000 KB
Prohibit send at: 25,000 KB
Prohibit send User
and receive at: 30,000 KB
Exchange Server

To set storage limits for a specific user:

1 Open Active Directory Users and Computers

2 Open the Properties dialog box for the user

account that you want to configure

3 Clear the Use mailbox store default check box on

the Limits tab Practice

4 Configure the appropriate options

 How to Configure Send on Behalf and Send As
Permissions

To configure Send As permissions:

From:
Open Active Directory Users and Computers
User A on behalf of User B 1
Open the Properties dialog box for the user
Send on Behalf permission 2 account for which you are granting
on User B permissions
User A
Use the Security tab to add the name of the
3 user whom you want to be able to send e-
mail as the mailbox owner
To configure Send on Behalf permissions:
Open Active Directory Users and Computers
1
Open the Properties dialog box for the user From:
2 account of the person whose sending User B
privileges you want to delegate
On the Exchange General tab, click Send As permission
3 Delivery Options on User B
User A
Add the name of the user whom you want to Practice
4 be able to send e-mail on behalf of the
mailbox owner
How to Manage Permissions to Mailboxes

To manage mailbox permissions:

1 Open Active Directory Users and Computers

2 Open the Properties dialog box for the mailbox for
which you want to grant or deny permissions

3 Use the Exchange Advanced tab to grant or deny the

appropriate mailbox permissions

As an administrator, you can configure mailbox properties to grant

or deny users permission to an entire mailbox. However, you cannot
delegate control of specific individual folders in a mailbox
 How to Move Mailboxes
Use Exchange Task Wizard when:
You have a small number of
mailboxes to move
You must move mailboxes within
the same Exchange organization
Exchange
Server
Use Exmerge.exe when:
You must migrate users between
different Exchange organizations
You must extract e-mail from a
damaged mailbox store and
import it back into an undamaged
mailbox store
Practice
How to Configure a Forwarding Address

To configure mail-forwarding:

1 Open Active Directory Users and Computers

2 Open the Properties dialog box for the user account
3 On the Exchange General tab, configure the delivery
options
4 Verify that forwarding is in effect

You can configure Exchange to forward e-mail to a:

Mailbox-enabled user

Mail-enabled user
Practice
Mail-enabled contact
Lesson: Managing Mail-Enabled Groups

How to Create and Delete Mail-Enabled Groups

How to Create Query-Based Distribution Groups
How to Limit Access to Mail-Enabled Groups
 How to Create and Delete Mail-Enabled Groups

When creating a mail- Deleting a mail-enabled group

enabled group, designate
SID
Removes the group SID
an expansion server in the
same domain as the domain Removes permissions
granted to the group
local group or global group
for membership resolution Keeps the user accounts that
were members of the group

To create a mail-enabled group: To delete a mail-enabled group:

Open Active Directory Users and Open Active Directory Users and
1 Computers 1 Computers
2 Locate the organizational unit that will Locate the organizational unit that
contain the new group 2
contains the group
3 Open the New Object Group dialog box
3 Delete the group
4 Enter the group name, scope, and type

5 Select the Create an Exchange e-mail

address check box
 How to Create Query-Based Distribution Groups

Advantages
Dynamic membership
Reduces administrative overhead
Query-based
Distribution Disadvantages
Group Higher performance cost on server
Active resources
Directory Can only be created in a native mode
User LDAP query topology for Exchange Server 2003

To create a query-based distribution group:

1 Open Active Directory Users and Computers
2 Locate the OU that will contain the new query-based distribution group

3 Use the context menu of the OU to create a new query-based distribution group

4 Configure the filter to search Active Directory for objects that you want to make members of this group

5 Configure the advanced features to identify specific membership criteria

Practice: Creating Mail-Enabled Groups and Query-
Based Distribution Groups

This practice describes the

procedures used to create a mail-
enabled group and a query-based
distribution group
 How to Limit Access to Mail-Enabled Groups

To hide a mail-enabled group: To restrict access to a mail-enabled group:

Open Active Directory Users and
1 Computers
1 Open Active Directory Users and Computers
In the Properties dialog box of the mail-
2 Use the View menu to enable the
Advanced Features 2 enabled group, use the Exchange General
tab to configure message restrictions for
sending messages to the group
3 Open the Properties dialog box for the
mail-enabled group In the Properties dialog box of the group,
3 use the Members tab to configure who will
4 On the Exchange Advanced tab, select
the Hide from Exchange Address lists receive messages sent to the group
check box

Users can still use the Only users with permissions

SMTP address of the mail- can send messages to or
enabled group to send receive messages from the
messages to the group mail-enabled group
Practice
Review Questions: Managing Recipients

1 Read the scenarios

Determine possible solutions
2
Be prepared to discuss your
3 solutions with the class