LL Realty

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The success and strength of Primeland Real Estate is due to continued open and
honest communication with our clients and the high level of customer service we
provide. As well with the combined experience and commitment we bring to
effectively manage your investment.

COMMUNICATION
We keep you informed every step of the way - when your property
is vacant, when your property is let, when your tenants
renew their tenancy, when any action needs to be
taken.

ADVERTISING
We advertise through local newspapers, magazines and
on many internet websites. We structure each
campaign to suit our needs.

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LETTING YOUR PROPERTY
Every Tenant enquiry is addressed personally by our Property
Manager, and we tailor a list of properties to suit each tenant's
needs. Every prospective Tenant is personally accompanied through
your property, on appointment, by a Property Manager. This is the
first step in our Tenancy selection process.

TENANT SELECTION
We have created very strict criteria for Tenant selection, which is supported by
reference-checking and database-searching. We take pride in our record of
only selecting Tenants that are suitable for your property.

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APPLICATION PROCESS

Once an application(s) is received on a property we make it our number one

priority to only ensure that the application is processed as soon as possible. To be
certain as to the quality of the information given in order to establish whether or
not this tenant is suitable for the property they are applying for. Several factors
are considered when qualifying a tenant for a property.
These are;

Tenancy History: A thorough check on the prospective tenants rental history is

performed through seeking references from previous landlords with an in depth
questionnaire regarding their payment of rent, routine inspections, terms and
conditions of lease.

Employment History: Current employers are contacted regarding the

prospective tenants employment history. Whether they are employed on a
permanent basis and average earnings per week/month. The prospective tenant is
also required to provide written proof of their earnings to us.

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Black Listed Tenants: Our office is a member of an organization called
TICA which allows us access to an Australia wide database which lists any
tenants who have defaulted during their tenancy. This gives us any
information regarding a tenant which may not have been disclosed to us by
them. The database also gives us the opportunity to load any tenants onto the
system who have defaulted through our agency.

Identification: Prospective tenants are required to provide positive

identification when lodging their application for a property. There is a 100
point checklist which must be adhered to. Each piece of ID is assigned a
certain amount of points they must have enough of these items to add up to
100 points. Copies of all identification are taken and archived in our office.
Along with all applications whether they are accepted or not.

Once all information has been culminated and a prospective tenant is deemed
to be suitable; the owner of the property is contacted to discuss the applicants
who have applied and the final decision is left for the owner to choose.

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PROPERTY INSPECTIONS
We conduct routine inspections on every property on a quartely basis. We
give you a written report on the condition and care of your property. Also
forwarding maintenance advice, to ensure the quality of your property will
be maintained.

MAINTENANCE
As a general rule of thumb we contact all landlords to seek
approval for any maintenance or repairs to be carried on the
property. You can choose to allow us to authorize repairs up to
the value of one weeks rent however this is at the landlords
discretion. We have a bank of experienced professional trades
people who can attend to maintenance at your property. All
our Contractors are ABN registered and carry appropriate
public liability cover.

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Four (4) days in arrears Courtesy call, SMS or reminder letter to our tenant.

Eight (8) days in arrears Notice to Remedy Breach (Form 11) is issued on the
tenant and a copy forwarded to the Lessor.

Expiry of Form 11 Notice to Leave (Form 12) is issued on the tenant to

terminate the lease.

Expiry of Form 12 Tenant is to handover possession of the property to

the Agent. Failure to do so may result in the agent
lodging an urgent small claims tribunal application for
termination/ warrant of possession.

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RENT REVIEWS
Regular rent reviews are carried out on your investment property, taking into account current
market conditions and other factors, to ensure you maximise rental return.

ACCOUNTING / PAYMENTS
A Statement is prepared for you in the last week of each
month, showing all income and payments for the period,
any maintenance that has been carried out at the property
and our competitive management fees. We then at the
lessors discretion, we direct deposit or send a cheque to
your bank account or a postal address that is provided.
We also provide a Yearly Financial Statement summarizing
your annual income and expenditure.

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 Schedule of Fees
LETTING FEE
This is charged at one weeks rent + GST as an initial tenancy letting fee.
This fee is only charged when a new tenant is processed and approved
for a new lease term in the property.

MANAGEMENT FEE
This is charged at 7.5 % + GST (8.25%) of the total rent collected and is deducted
from the
rent collected at the end of each month.

POSTAGE & HANDLING FEE

This is charged at $3.30 inc GST per month. This fee is also deducted from rent
collected at
the end of each month. (This fee covers postage, banking & statement preparation
each
Month)There are no other fees than those already stated. We do not charge for re-
issuing
leases or re-signing leases nor do we charge for any organization

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WHY SHOULD I PAY PRIMELAND REAL ESTATE TO MANAGE MY
INVESTMENT PROPERTY?
In regards to the Tenant selection process, Agents generally are more able to access
information on potential Tenants than private investment property Owners. Private
Owners are not able to access defaulting Tenant databases, which provide rental
history and other Tenant information e.g. if a Tenant caused damage to a property or
vacated without attending to the cleaning, when the tenant still owes money their
past Landlord.

Tenants who are listed on a database find it easier to rent through private Owners
for this reason.

Also, an Agent approves (or disapproves) many Tenants where an Owner might only
get to deal with one or two. The Agent's experience usually allows them to ask the
right questions as well as being able to "read between the lines" in relation to the
answers.

In relation to the ongoing Management of the property, there are many advantages in
using an Agent rather than the Owner managing the property themselves.

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Amongst many others, they include:-

As an "intermediary" between the Property Owner and the Tenant, the Agent
can often prevent disputes and ill feelings that can sometimes be created,
particularly if there are disputes over repairs or rental arrears.

The ever changing legislative requirements make it difficult for private Owners
to keep up to date with current requirements.

Management fees paid to an Agent are tax deductible.

Does a private Owner have the knowledge required to correctly draw up a

lease? Serve notices if the rent is unpaid? What happens if the Owner has to
take action to obtain vacant possession?

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Agents manage many properties while an Owner probably only has one or two.
The
Agent has the infrastructure in place to efficiently manage properties while the
average
Owner does not have this computer based assistance.

As mentioned earlier, disputes over late or non payment of rent can be very
difficult and
emotional when the communication is directly between the Owner and the
Tenant.
Agents can often diffuse these difficult situations leading to a mutually
satisfactory
solution.

Professional real estate Agents are usually able to negotiate more attractive
rates with
trades people. They also generally have more "influence" with trades people due
to the
volume of work they give the tradesperson. This "influence" can be very handy
when
something has to be attended to urgently.

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Agents are usually more aware of current market conditions and rental prices,
meaning they are able to negotiate the best rent with a Tenant.

Agents naturally attract a greater number of Tenants due to a brand name,

reputation, location, media advertising, Internet presence and advertising profile.
On the other hand, a private Owner may need to spend substantial funds in
advertising in newspapers in order to find a Tenant.

If properties are damaged and it is necessary for an Owner to appear before the
Rental Bond Board (or similar) lack of experience can result in unsatisfactory
outcomes and extra expenses if legal assistance from a Solicitor has to be sought.

Few Owners are experienced in the reference checking of a potential Tenant's

past history, amassing thousands of dollars in damages and lost rent may occur if
an unsatisfactory Tenant is selected.

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 INSURANCE

It is vital that your property is well insured i.e.: Building, any

contents fixtures, legal /public liability and my advise to your
would also to enquire about landlord protection insurance.

In addition there are insurance that are available

for damage and loss or rent through default, which will
give you, the Landlord a great piece of mind. These a necessary
safeguard for a rental property .

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THANK YOU

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