CHAPTER 2

Z. A. Patel
 Definition of management
Importance of management
Administration and Management
Scope of Management
Functions of Manager
Management as Science and Art
Professionalisation of Management
Managers Role
Managerial Skills
 DEFINITION
Terry: Management is a distinct process
consists of planning, organising, actuating and
controlling performance to determine and
accomplished objectives by the use of people
and resources
Process
Objectives
Resources
 IMPORTANCE OF MANAGEMENT
Takes care of interests of various groups
Optimum utilisation of resources
Cope up with changing business environment
Growth of business
Provides innovation
Tackles business problems
Helps in achieving the goals
 SCOPE OF MANAGEMENT
Types of organisations
Manufacturing or Service
Size of organisations
Large, Medium or Small scale
Resources
Physical, Man, Capital, Information
Stages of development
Introduction, Growth, Maturity, Decline
MANAGEMENT Vs ADMINISTRATION
1st view: Policy versus Execution of policy
2nd view: Comprehensive Vs Part
3rd view: No distinction according to Fayol
 FUNCTIONS OF MANAGEMENT
Planning objectives, policies, strategies,
procedures etc
Organising resources
Staffing manpower
Directing leadership, motivation
Co-ordinating communication, harmony
Controlling planned vs performance
 ROLE OF MANAGER
INTERPERSONAL ROLE
Ambassador to outsiders
Figure head formal authority
Relationship with subordinates
INFORMATIONAL ROLE
From environment To environment
DECISIONAL ROLE
Bringing change
Resource allocation
 SKILLS OF MANAGER
TECHNICAL work related to teach
subordinates
HUMAN - motivate, conflict resolution
communicate
CONCEPTUAL understanding the
relationship with other parts and then take
decision