lines by mid-sized players

Focus on tier-2 and tier-3 cities

Prevalence of fixed price billing
Adoption of quality certifications
Chance
Focus on innovation
Y2K problem
M&A
Dotcom crash
Reliance on the domestic market
Recession in the US

Factor Conditions
Cost arbitrage Demand Conditions
Favorable resource Domestic BFSI,
endowments telecom, retail,
Lower infrastructural cost
MNCs demonstration effect
healthcare

Related and supporting Government

industries New Computer Policy in 1984
Educational institutions NASSCOM (1988)
Hardware sector Software technology parks (STPs) with
100% EOU
1991 liberalization
Government of Telangana & Cisco